Apartments in Community Of Madrid, Spain

The apartment was hugely overpriced. The location is nowhere near the plush area of Retiro as suggested by the apartment description. The apartments are tiny with no natural light. They are very dark and depressing. The water takes a long long time to heat up. There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority. The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed. The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support. The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear. The equipment in the kitchen is very restricted. Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!! Nothing to cut loaves or other food stuffs. Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay. Two toilet rolls, not enough for a 3 person stay. Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward. However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her. She was kind and considerate and a real asset to the company. The male members of staff were not remotely helpful whoever they were. Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

This property in the Serrano area is very well located to reach our starting point in the Colon area to run them Madrid half marathon. 2 km walk and we are at the starting point The rooms are clean. The location of the hotel is close to #2 Metro Station Nunez D bill Bilbao and Diego de Leon Which itself has a very convenient transportation, Hub for us. We will certainly come back again next year when we do Madrid half marathon this will be our ideal location which we like to share with our friends and family

Overall it was satisfactory, but except for the episode when I checked in. This hotel has no front desk, all by phone or WhatsApp. But I didn't say anything before I checked in. And I needed a password to enter the room, and I didn't receive it. Contacted the hotel customer service, uploaded the passport photo to receive 😅 In addition to this, the overall is very good, the location is very convenient, about 8 minutes to go out is the subway station, taxi can also be called

When I saw the room was 90 square meters, I thought I had found a treasure hotel... I think it's more like Airbnb. If you register online by yourself via email in advance, you will be given the door password. It's not bad if you are used to it. The most important thing is that the hotel has no front desk and no place to store luggage. We need to check out at 11 o'clock. The locker is 5 euros each. We have a lot of luggage and it is difficult to put them all in. After several rounds of communication, we gave up. The room cannot be delayed for half a day, so we directly booked a room for one more day to store the luggage. We came back at 6 pm to get the luggage to the airport.

Everything was pretty average, and the facilities were outdated. The window wouldn't close properly, and even after telling the front desk, no one came to fix it. Good thing I was only staying one night to catch a flight the next day. The room itself was quite spacious, though.

The location is excellent, a quiet retreat amidst the bustle of the city. Many attractions are within a 7-20 minute walk. Stay four consecutive nights and get one free night of housekeeping. The housekeepers cleaned the place very well and were very professional. We dropped a necklace on the floor, and she even picked it up and put it away. We were so grateful! 🙏 The room also has a small balcony for hanging clothes, a washing machine, and a dishwasher. It's a great choice!  The only downside is that the check-in and check-out times are very accurate, so we can't check in early or leave our luggage.

Stayed 5 nights. Apartment itself is clean and adequately stocked up with appliances, utensils, tea coffee , oil, etc. Good! Note: It’s located about 8-9 metro stops from Gran Via or Sol. Takes 15 mins to walk to apartment from the nearest Metro Nuevo Numancia. This area is a ghetto. Not the prettiest. Doesn’t look safe either.  Did not receive access code to access apartment . Called Olala three times until finally a staff managed to send WA to my mobile just as our train pulled into Madrid. Took 1.5 hours for this. Had to scramble to key in passport details to check in before access code is given. You need to call Olala Homes coz they do not reply to emails or messages on Trip.com. Staff was helpful.  Would I stay here again? No. There are affordable apartments near Sol or Gran Via areas.  Olala Homes overall is good. But not the one at Nueva Numancia.

The hotel is perfectly located, the room is modern, the bed is big and comfortable. Most importantly, the hotel has thought of all the small things that make your stay in an apart-hotel truly convenient. They provide salt and pepper, a bit of olive oil and vinegar, and even a sponge and dishwashing gel. There’s also a laundry room where you can wash and iron your clothes, though we didn’t use it. The staff were always in touch with us via WhatsApp and responded to all our questions very quickly. They don’t have a storage room, but there’s a locker facility about 2 minutes away, and the hotel even provided a small discount to use it. I would only wish for a more then 2 Nespresso capsules for a three-night stay for two people. It would also be great if the neighbours didn’t slam their doors when leaving, they woke us up several times.

It's just about worth the price for a stay. The staff weren't unfriendly.