Apartments in Sihanoukville Province, Cambodia

The facilities are actually complete and okay; there’s a fridge and a TV. However, the fridge has no power outlet, and the TV can’t access YouTube or Netflix, so it’s basically just for display. The check-in process took a very long time because I paid in rupiah, so the receptionist had to confirm my booking with their superior first. I had to wait for about 30 minutes before getting the room key. The check-out process was also very slow. I was asked whether I had used the robe because it was missing during the room check. My partner and I told them that there was no robe in the room when we checked in, but the receptionist still doubted us and even checked my bag. It’s a shame because the hotel is actually nice and clean, but the service is disappointing.

The environment is good, but just the cooperated restaurant “Fat Goose” not worth the price… We ordered 3 dishes for 2 people 60 USD was spent with very simple food quality and taste… It wasn’t that good until me and my partner had to go to another restaurant rather than staying there. Hope resort could pay attention to that because it really affects the review overall.

My friends told me that this place is not what it used to be. I didn't like the manager's attitude towards me as a tenant. On the first day, I asked to extend my stay for one night, and he came to me without warning. I was eating at the time. Secondly, there is no soundproofing here. Every conversation you have will be heard from the hallway. Also, if for some reason you need to go to bed late, be prepared to be woken up early. The bedding really leaves something to be desired, but I had my own bedding. The kitchen area had good ventilation. All the dishes are provided. There is a pot, but no stove. My sink drain was clogged with someone else's hair. It had been there for so long that mold had formed on it, but no one was going to clean it up, so I did. I'm not a pig, and I'm not going to live in filth. The bathroom is extremely small. Bathrooms like this need a different kind of renovation, not the one that's currently being done. What upset me the most was the moment of my eviction. I notified the manager of my departure time a day in advance. It was fixed. He asked me twice because I wrote a complicated sentence in English. I should have used simpler English. But the next day, when I was checking out, I asked to be escorted to my car because I had a lot of bags. But the manager said he was not at the hotel and there was no one there at the moment. No one could help me. I am a strong girl. It is not difficult for me to cope with this on my own. The problem was that when the car arrived, the security guard said he would not allow me to load my belongings into the car without confirmation of my eviction. And I wasted my time waiting for clarification of the circumstances. On the positive side, I liked that the pool was always warm and very large. There is also a shopping center nearby.

The hotel is new and still in the construction phase. It is and will be a gorgeous hotel and a definite 10 when everything is completed. I would recommend that the housekeeping staff be trained on proper cleaning and a checklist so that the rooms are ready for guest. A guest should not be expected to to remind staff what is needed in the room. Since there are no signage to inform staff if cleaning is required staff should at least knock and inquire if said service is needed. The only other issue for me was the distance from the city center. If you are looking for a place away from the hustle and bustle of the city center then this space is perfect. The view is worth every cent and more. I stayed for five nights but would have stayed longer if it was a little closer to the city center. All in all I will give it a 9+. I would love to go back when all the construction and the community planning is all done. The view from my window. .

The water quality is so bad that there is sand stuck in my hair! The water pipes in the hotel need to be improved, but the other environments are OK, bright and spacious! But it's really too bright. I suggest adding some blackout cloth.

Very convenient location. Near the Tz U Mall. A little girl was inhabited, but she was very quick and strong. Helped me with my suitcase.