I handled all the procedures myself. Even though I don't speak English very well, the rental and return process was incredibly simple. It was much easier than I expected, which allowed me to start my trip earlier than planned. The car was very clean and there were absolutely no problems. If I had to nitpick, the KIA's handling wasn't great, but that's not the rental company's fault. Other than that, I had no unpleasant experiences, and it was a fantastic solo trip! 👍