We are extremely satisfied with this booking. Communication with the rental company was quick and efficient, with both Chinese and English available. Picking up and returning the car was very convenient, taking place on the street outside Kansai T1 4/F, and each trip took only a few minutes. The vehicle was in excellent condition, the interior was very clean, and a phone holder was provided. Although the automatic sliding doors malfunctioned briefly, they were quickly restored. Due to a sudden flight delay, we requested to return the car an hour later, and the rental company responded promptly without charging extra. We are very grateful.