Featured facilities: Golf course, Pool, Full-service spa
Very Good
81 reviews
8.7/10
1 night
From $19
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8.5/10
Very Good
GGuest UserJust perfect, from A to Z. The kind of hotel you would recommend to anyone and the kind of hotel you would come back with no hesitation. Beside the great infrastructure, the staff is just so professional and so kind. They are full of great advise, they anticipate your needs, they go the extra miles. The restaurant (we experienced breakfast and dinner) is delicious. Everything is home made (jam, sorbet,…), tasty, well seasoned. Rare to mention, we haven’t been able to find any downside. Last but not least, price are reasonable for this level of comfort and this level of service. In a nutshell, we highly recommend this boutique luxury hotel (only 25+ rooms), a true hidden gem.
GGuest UserUnfortunately, I didn’t take many photos during our stay as it wasn’t worthy. The hotel was okay, but the welcome was disappointing. After travelling for five weeks through Vietnam and Cambodia, this was the only hotel that didn’t offer a welcome soft drink or a particularly warm greeting, which set the tone for our stay.
We had to wait for our room to be ready even at 2pm, so we spent some time by the pool. While the pool area was pleasant enough, the hotel overall is in need of updating. The photos on the website make it look far more modern and inviting than it actually is. In reality, the furniture, curtains, and interiors felt very dated and worn.
Although the hotel was advertised at an 80% discount, I still feel that what we paid was slightly overpriced. In my opinion, this is more of a three-star property rather than a five-star hotel.
GGuest UserAt Metta Residence & Spa, what makes the experience truly special is not only the beautiful property itself, but above all the people who work there. The staff stand out through their exceptional attentiveness, genuine warmth, and remarkable kindness. From the very first moment, you feel welcomed and well cared for, as every request is met with a smile and a personal touch. It is this combination of a lovely setting and heartfelt service that makes a stay there so memorable.
AAowupimengwangI was extremely satisfied with our stay and would wholeheartedly recommend this hotel to anyone planning a trip to Cambodia. First and foremost, the service was exceptionally attentive. Despite being a bit of a distance from Pub Street, they offered free tuk-tuk service, which only required a reservation. Furthermore, whether we were checking in, checking out, or simply returning to the hotel for a short break, staff members would always greet us at the entrance with jasmine-scented cold towels and iced water. The dining experience was also unforgettable. The chef was particularly kind and engaging, always interacting with us after serving the food to ask if it was to our liking. On mornings when we had to rush for our itinerary, the hotel staff would proactively pack the food we needed, including two delicious iced coffees, which was incredibly thoughtful. Lastly, the in-room experience was fantastic. Even though air conditioning isn't common in many places in Siem Reap, the hotel consistently ensured our room was perfectly cool, making for a truly pleasant stay. I only wish I had brought more cash to give the staff more tips to thank them for their hard work and dedication.
GGuest UserBeautiful hotel. Provides free one way tuktuk to Old Market, so access was convenient. Loved the design of our room with comfty sofa/relaxing area at the window side. We want to thank Phea, our hospitality manager, who made us feel welcomed and supported throughout our stay. Highly recommended.
GGuest UserA little paradise in Siem Reap. The hotel is beautiful and well kept, super clean and a little paradise to relax after an exhausting day at the temples. David (the owner) and his team are trying really hard to make the stay as wonderful as possible. Our room was beautiful and clean. The pools are wonderful to relax and swim. The staff is the best hotel staff I have ever had ( friendly, helpful, funny but always keeping the right distance). Every day we got some surprises which we didn’t expect and haven’t had to pay ( cocktails, a massage, a late check out, for free laundry service,….). The best part for us was actually the breakfast. It is not big but they have enough of everything to start a wonderful day with fresh fruit juices, good coffee, bakery things, a egg station, a soup station and of course the smile of the staff!!!
GGuest UserWe stayed 5 nights at this hotel. The staff were absolutely amazing- super kind, helpful and friendly. The room was spacious and clean. Breakfast had a wide variety. Highly recommend
KKonstantin ProtasovWe stayed at Prince Angkor Hotel & Spa for a week and overall had a comfortable stay.
The location is excellent — very convenient for getting around Siem Reap. We had a spacious room on the 4th floor overlooking the inner courtyard and pool. Nights were generally quiet, with only occasional noise coming from neighboring rooms.
Breakfast was a buffet. It was okay, but not something we looked forward to every day. We also had dinner at the hotel once and found the food fairly average. On the positive side, the facilities are great: a nice swimming pool, a large gym, and an on-site spa where we had a very good massage. Housekeeping was done daily and the room was always clean.
A few things could be improved, especially for guests who need to work: there wasn’t a proper desk for a laptop, the power outlets were inconveniently placed, and the armchairs weren’t comfortable (the cushions kept sliding). Also, moto-rickshaw drivers often waited outside the entrance and were quite persistent, which became tiring after a few days.
Good value for the location and amenities, but it could be more comfortable for working and dining.
Jjns02Had a great stay. Service was great and location is quite convenient — Walking distance to shops and Pub Street. Cafes can be found nearby too. And only a block away to Koí The, my go-to mill tea store from back home (was surprised to find it in Siem reap.)
I was also able to enjoy the the pool and gym ( simple equipments only )
Only issue I had was with the roim AC, it was cold enough for my liking despite having switched the temp to the lowest temp possible. I just didn't bother reaching out to the staff as I couldn't be bothered to lug my things again just in case they'd offer another ( if they even would.) So make sure to check before you unpack all your things.
Overall, everything went well, no other complaints.