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Satena

About Satena

Satena (9R) is a Colombian regional airline founded in 1962. Based in Bogotá, Satena has established itself as a key player in providing essential air services across Colombia, especially to remote and underserved areas. The airline operates 44 routes, connecting 44 destinations within the country. Satena's fleet consists of 13 aircraft, which facilitates its regional operations and supports its mission to enhance connectivity in Colombia. The airline manages an annual passenger count of approximately 0.8 million, highlighting its significant role in regional travel. The main hubs for Satena are El Dorado International Airport (BOG) in Bogotá and Ernesto Cortissoz International Airport (EOH) in Barranquilla. These hubs are crucial for Satena's operations, enabling efficient service across its network. Satena's long-standing presence and operational scale suggest a dedicated team working to maintain its regional air service excellence.
Airline code
9R
Airline name
Satena
Local Name
Servicio Aéreo a Territorios Nacionales
Airline type
Regional airline
Home country
Colombia
Year of establishment
1962
Routes
44
Destinations
44
Annual passengers (million)
0.8
Fleets
13
Connected countries
2
Main airport(s): Bogota Airport Olaya Herrera Airport
Website:
https://www.satena.com/

Satena travel classes

Looking to travel in style or to snag the best deal? Satena offers different travel classes on board, depending on the service, the level of comfort and where you are sitting in the cabin. *Some services may be available on certain routes & aircrafts.
Economy Class
Experience affordable comfort and convenience with Satena Economy Class, providing a seamless travel experience for budget-conscious travelers.
Complimentary food and drinks
In-flight entertainment

Frequently Asked Questions

  • What are the most popular routes operated by Satena (9R)?

    Popular routes operated by Satena (9R) include Medellin⇒Bogota and Bogota⇒Medellin. Of these routes, Medellin=>Bogota is the most popular route with 2 flights per day.
  • 0-1 pieces of luggage are usually permitted for each economy class passenger traveling with Satena (9R). This information can vary depending on your flight, so be sure to check your itinerary.

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Change & Cancellation Policy

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Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.