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Berlin Brandenburg Airport to Bucharest Otopeni Airport flight

Explore the cheapest one-way and round-trip flights from Berlin Brandenburg Airport to Bucharest Otopeni Airport over the next 90 days, with one-way fares from MXN334 and round-trip from MXN1,131. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Sat, Nov 14 | Wizz Air Malta
      OTP 1:15 PM
      2h 20m
      Nonstop
      BER 2:35 PM
      Bucharest - Berlin | Tue, Nov 17 | Wizz Air Malta
      MXN1,131 MXN2,446
      54% off
      54% off
      MXN2,446 MXN1,131
    • BER 7:35 AM
      2h 10m
      Nonstop
      OTP 10:45 AM
      Berlin - Bucharest | Fri, Oct 30 | Ryanair
      OTP 8:00 AM
      2h 15m
      Nonstop
      BER 9:15 AM
      Bucharest - Berlin | Wed, Nov 4 | Ryanair
      MXN1,131 MXN2,446
      54% off
      54% off
      MXN2,446 MXN1,131
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Oct 30 | Wizz Air Malta
      OTP 8:00 AM
      2h 15m
      Nonstop
      BER 9:15 AM
      Bucharest - Berlin | Wed, Nov 4 | Ryanair
      MXN1,308 MXN2,446
      47% off
      47% off
      MXN2,446 MXN1,308
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Dec 11 | Wizz Air Malta
      OTP 1:15 PM
      2h 20m
      Nonstop
      BER 2:35 PM
      Bucharest - Berlin | Tue, Dec 15 | Wizz Air Malta
      MXN1,378
      44% off
      MXN2,446 MXN1,378
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Tue, Nov 10 | Wizz Air Malta
      OTP 1:15 PM
      2h 20m
      Nonstop
      BER 2:35 PM
      Bucharest - Berlin | Sat, Nov 14 | Wizz Air Malta
      MXN1,428
      42% off
      MXN2,446 MXN1,428
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Thu, Nov 5 | Wizz Air Malta
      OTP 1:15 PM
      2h 20m
      Nonstop
      BER 2:35 PM
      Bucharest - Berlin | Tue, Nov 10 | Wizz Air Malta
      MXN1,457
      40% off
      MXN2,446 MXN1,457
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 21 | Ryanair
      OTP 8:00 AM
      2h 15m
      Nonstop
      BER 9:15 AM
      Bucharest - Berlin | Wed, Nov 25 | Ryanair
      MXN1,482
      39% off
      MXN2,446 MXN1,482
    • BER 9:05 AM
      2h 10m
      Nonstop
      OTP 12:15 PM
      Berlin - Bucharest | Thu, Nov 12 | Ryanair
      OTP 11:55 AM
      2h 15m
      Nonstop
      BER 1:10 PM
      Bucharest - Berlin | Sat, Nov 14 | Ryanair
      MXN1,485
      39% off
      MXN2,446 MXN1,485
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Nov 27 | Wizz Air Malta
      OTP 1:15 PM
      2h 20m
      Nonstop
      BER 2:35 PM
      Bucharest - Berlin | Tue, Dec 1 | Wizz Air Malta
      MXN1,507
      38% off
      MXN2,446 MXN1,507
    • BER 1:00 PM
      17h 25m
      1 stop
      BUH 2:00 PM
      Berlin - Bucharest | Sun, Oct 25 | Normal Airline
      BUH 3:00 PM
      6h
      Nonstop
      BER 4:00 PM
      Bucharest - Berlin | Tue, Oct 27 | Normal Airline
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    • Cheapest
      BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Jan 8 | Wizz Air Malta
      MXN334 MXN2,045
      84% off
      84% off
      MXN2,045 MXN334
    • BER 9:40 AM
      2h 10m
      Nonstop
      OTP 12:50 PM
      Berlin - Bucharest | Wed, Nov 25 | Ryanair
      MXN374 MXN2,045
      82% off
      82% off
      MXN2,045 MXN374
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 7 | Ryanair
      MXN559 MXN2,045
      73% off
      73% off
      MXN2,045 MXN559
    • BER 9:05 AM
      2h 10m
      Nonstop
      OTP 12:15 PM
      Berlin - Bucharest | Thu, Dec 31 | Ryanair
      MXN595
      71% off
      MXN2,045 MXN595
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Tue, Nov 10 | Wizz Air Malta
      MXN601
      71% off
      MXN2,045 MXN601
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Thu, Jan 7 | Wizz Air Malta
      MXN606
      70% off
      MXN2,045 MXN606
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 28 | Ryanair
      MXN612
      44% off
      MXN1,088 MXN612
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 21 | Ryanair
      MXN612
      44% off
      MXN1,088 MXN612
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 28 | Ryanair
      MXN623
      70% off
      MXN2,045 MXN623
    • BER 1:00 PM
      17h 25m
      1 stop
      BUH 2:00 PM
      Berlin - Bucharest | Sun, Oct 25 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Jan 8 | Wizz Air Malta
      MXN334 MXN2,045
      84% off
      84% off
      MXN2,045 MXN334
    • BER 9:40 AM
      2h 10m
      Nonstop
      OTP 12:50 PM
      Berlin - Bucharest | Wed, Nov 25 | Ryanair
      MXN374 MXN2,045
      82% off
      82% off
      MXN2,045 MXN374
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 7 | Ryanair
      MXN559 MXN2,045
      73% off
      73% off
      MXN2,045 MXN559
    • BER 9:05 AM
      2h 10m
      Nonstop
      OTP 12:15 PM
      Berlin - Bucharest | Thu, Dec 31 | Ryanair
      MXN595
      71% off
      MXN2,045 MXN595
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Tue, Nov 10 | Wizz Air Malta
      MXN601
      71% off
      MXN2,045 MXN601
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Thu, Jan 7 | Wizz Air Malta
      MXN606
      70% off
      MXN2,045 MXN606
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 28 | Ryanair
      MXN612
      44% off
      MXN1,088 MXN612
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 21 | Ryanair
      MXN612
      44% off
      MXN1,088 MXN612
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 28 | Ryanair
      MXN623
      70% off
      MXN2,045 MXN623
    • BER 1:00 PM
      17h 25m
      1 stop
      BUH 2:00 PM
      Berlin - Bucharest | Sun, Oct 25 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Jan 8 | Wizz Air Malta
      MXN334 MXN15,448
      98% off
      98% off
      MXN15,448 MXN334
    • BER 9:40 AM
      2h 10m
      Nonstop
      OTP 12:50 PM
      Berlin - Bucharest | Wed, Nov 25 | Ryanair
      MXN374 MXN15,448
      98% off
      98% off
      MXN15,448 MXN374
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 7 | Ryanair
      MXN559 MXN15,448
      96% off
      96% off
      MXN15,448 MXN559
    • BER 9:05 AM
      2h 10m
      Nonstop
      OTP 12:15 PM
      Berlin - Bucharest | Thu, Dec 31 | Ryanair
      MXN595
      96% off
      MXN15,448 MXN595
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Tue, Nov 10 | Wizz Air Malta
      MXN601
      96% off
      MXN15,448 MXN601
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Thu, Jan 7 | Wizz Air Malta
      MXN606
      96% off
      MXN15,448 MXN606
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 28 | Ryanair
      MXN623
      96% off
      MXN15,448 MXN623
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Wed, Jan 6 | Wizz Air Malta
      MXN657
      96% off
      MXN15,448 MXN657
    • BER 9:20 PM
      2h 10m
      Nonstop
      OTP 12:30 AM
      Berlin - Bucharest | Fri, Jan 1 | Wizz Air Malta
      MXN660
      96% off
      MXN15,448 MXN660
    • BER 1:00 PM
      17h 25m
      1 stop
      BUH 2:00 PM
      Berlin - Bucharest | Sun, Oct 25 | Normal Airline
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    • Cheapest nonstop
      BER 7:35 AM
      2h 10m
      Nonstop
      OTP 10:45 AM
      Berlin - Bucharest | Fri, Oct 30 | Ryanair
      MXN856 MXN16,933
      95% off
      95% off
      MXN16,933 MXN856
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Thu, Oct 29 | Wizz Air Malta
      MXN994 MXN16,933
      94% off
      94% off
      MXN16,933 MXN994
    • BER 9:40 AM
      2h 10m
      Nonstop
      OTP 12:50 PM
      Berlin - Bucharest | Wed, Oct 28 | Ryanair
      MXN1,058 MXN16,933
      94% off
      94% off
      MXN16,933 MXN1,058
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Oct 30 | Wizz Air Malta
      MXN1,325
      92% off
      MXN16,933 MXN1,325
    • BER 9:05 AM
      2h 10m
      Nonstop
      OTP 12:15 PM
      Berlin - Bucharest | Thu, Oct 29 | Ryanair
      MXN1,431
      92% off
      MXN16,933 MXN1,431
    • BER 12:25 PM
      2h 10m
      Nonstop
      OTP 3:35 PM
      Berlin - Bucharest | Sat, Oct 24 | Ryanair
      MXN1,535
      91% off
      MXN16,933 MXN1,535
    • BER 7:35 AM
      2h 10m
      Nonstop
      OTP 10:45 AM
      Berlin - Bucharest | Sat, Oct 24 | Wizz Air Malta
      MXN1,622
      90% off
      MXN16,933 MXN1,622
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Tue, Oct 27 | Wizz Air Malta
      MXN2,380
      86% off
      MXN16,933 MXN2,380
    • BER 3:15 PM
      2h 10m
      Nonstop
      OTP 6:25 PM
      Berlin - Bucharest | Mon, Oct 26 | Ryanair
      MXN2,652
      84% off
      MXN16,933 MXN2,652
    • BER 1:00 PM
      17h 25m
      1 stop
      BUH 2:00 PM
      Berlin - Bucharest | Sun, Oct 25 | Normal Airline
      Find more flights
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    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Fri, Jan 8 | Wizz Air Malta
      MXN334 MXN2,045
      84% off
      84% off
      MXN2,045 MXN334
    • BER 9:40 AM
      2h 10m
      Nonstop
      OTP 12:50 PM
      Berlin - Bucharest | Wed, Nov 25 | Ryanair
      MXN374 MXN2,045
      82% off
      82% off
      MXN2,045 MXN374
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 7 | Ryanair
      MXN559 MXN2,045
      73% off
      73% off
      MXN2,045 MXN559
    • BER 9:05 AM
      2h 10m
      Nonstop
      OTP 12:15 PM
      Berlin - Bucharest | Thu, Dec 31 | Ryanair
      MXN595
      71% off
      MXN2,045 MXN595
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Tue, Nov 10 | Wizz Air Malta
      MXN601
      71% off
      MXN2,045 MXN601
    • BER 3:10 PM
      2h 10m
      Nonstop
      OTP 6:20 PM
      Berlin - Bucharest | Thu, Jan 7 | Wizz Air Malta
      MXN606
      70% off
      MXN2,045 MXN606
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 28 | Ryanair
      MXN612
      44% off
      MXN1,088 MXN612
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 21 | Ryanair
      MXN612
      44% off
      MXN1,088 MXN612
    • BER 1:35 PM
      2h 10m
      Nonstop
      OTP 4:45 PM
      Berlin - Bucharest | Sat, Nov 28 | Ryanair
      MXN623
      70% off
      MXN2,045 MXN623
    • BER 1:00 PM
      17h 25m
      1 stop
      BUH 2:00 PM
      Berlin - Bucharest | Sun, Oct 25 | Normal Airline
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Displayed flight fares from Berlin to Bucharest are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Berlin Brandenburg Airport to Bucharest Otopeni Airport

What is the cheapest month for one-way flights from Berlin Brandenburg Airport to Bucharest Otopeni Airport?

Data is based on average one-way flight prices from Berlin Brandenburg Airport to Bucharest Otopeni Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Berlin Brandenburg Airport to Bucharest Otopeni Airport, the best time to buy is in April, with an average price of MXN1,212. You’ll want to avoid July, when the average price can reach as high as MXN2,247.

MXN2,247
MXN1,730
MXN1,212
MXN695
    Cheapest
  • MXN1,424
    Oct
  • MXN1,638
    Nov
  • MXN1,933
    Dec
  • MXN1,333
    Jan
  • MXN1,553
    Feb
  • MXN1,590
    Mar
  • MXN1,212
    Apr
  • MXN1,343
    May
  • MXN1,233
    Jun
  • MXN2,247
    Jul
  • MXN1,354
    Aug
  • MXN1,323
    Sep

What is the cheapest day of the week to fly from Berlin Brandenburg Airport to Bucharest Otopeni Airport?

The data is based on the past 12 months and shows the average ticket prices from Berlin Brandenburg Airport to Bucharest Otopeni Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Berlin Brandenburg Airport to Bucharest Otopeni Airport is Tuesday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

MXN1,763
MXN1,561
MXN1,358
MXN1,156
  • MXN1,653
    Mon
  • MXN1,358
    Tue
  • MXN1,635
    Wed
  • MXN1,428
    Thu
  • MXN1,512
    Fri
  • MXN1,386
    Sat
  • MXN1,763
    Sun

Which airline offers the cheapest flights from Berlin Brandenburg Airport to Bucharest Otopeni Airport?

The cheapest airline flying from Berlin Brandenburg Airport to Bucharest Otopeni Airport is Ryanair (from MXN612) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Ryanair
From MXN612
Wizz Air Malta
From MXN688
easyJet
From MXN926
Norwegian Air Sweden
From MXN1,347
Air Serbia
From MXN1,698
Scandinavian Airlines
From MXN1,726
Pegasus Airlines
From MXN1,734
Norwegian Air Shuttle ASA
From MXN1,832
KLM
From MXN1,950
Wizz Air
From MXN2,091

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What is the flight schedule from Berlin Brandenburg Airport to Bucharest Otopeni Airport?

Check the schedule for flights from Berlin to Bucharest and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. W43110

    Berlin Brandenburg Airport

    3:10 PM

    BER

    2h 10m

    6:20 PM

    OTP

    - M - W T F S
    Search

  2. FR314

    Berlin Brandenburg Airport

    12:55 PM

    BER

    2h 10m

    4:05 PM

    OTP

    S - T W T F -
    Search

  3. FR2670

    Berlin Brandenburg Airport

    7:50 AM

    BER

    1h 45m

    Nonstop

    9:35 AM

    BGY

    S M T W T F S
    Search

  4. FR2287

    Il Caravaggio International Airport

    7:20 PM

    BGY

    2h 10m

    Nonstop

    10:30 PM

    OTP

    S - - - T - S

  5. FR008

    Berlin Brandenburg Airport

    8:15 AM

    BER

    1h 45m

    Nonstop

    10:00 AM

    MXP

    S M T W T F S
    Search

  6. FR865

    Il Caravaggio International Airport

    4:15 PM

    BGY

    2h 10m

    Nonstop

    7:25 PM

    OTP

    S - T W T F S

  7. FR2670

    Berlin Brandenburg Airport

    7:50 AM

    BER

    1h 45m

    Nonstop

    9:35 AM

    BGY

    S M T W T F S
    Search

  8. FR865

    Il Caravaggio International Airport

    4:15 PM

    BGY

    2h 10m

    Nonstop

    7:25 PM

    OTP

    S - T W T F S
Find more flights and airlines

About Berlin Brandenburg Airport and Bucharest Otopeni Airport

Learn about Berlin Brandenburg Airport (BER) and Bucharest Otopeni Airport (OTP) — including location, terminals, transportation, and travel tips.

Flight distance 1,267.27 km
Cheapest one-way ticket price MXN334
Cheapest return ticket price MXN1,131

FAQs for Berlin Brandenburg Airport to Bucharest Otopeni Airport Flights

  • How long is the flight from Berlin Brandenburg Airport to Bucharest Otopeni Airport?

    Berlin Brandenburg Airport to Bucharest Otopeni Airport takes about 1 hour 47 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 1 daily flights from Berlin Brandenburg Airport (BER) to Bucharest Otopeni Airport (OTP).
  • The earliest flight from Berlin Brandenburg Airport to Bucharest Otopeni Airport departs at 07:35, and the last departs at 16:05, with about 2 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Berlin Brandenburg Airport (BER) to Bucharest Otopeni Airport (OTP) is quite popular. Without considering departure times or holidays, tickets cost around MXN2,660 in October, the most expensive month to book this route.
  • The earliest flight departs from Berlin Brandenburg Airport (BER) at 06:40 and arrives in Bucharest Otopeni Airport (OTP) at 09:50.
  • The latest flight departs from Berlin Brandenburg Airport (BER) at 18:00 and arrives in Bucharest Otopeni Airport (OTP) at 21:10.
    • The distance from Bucharest Henri Coandă International Airport to downtown is about 15 km. It takes about 30 minutes by taxi.
    • The distance from Bucharest Băneasa - Aurel Vlaicu International Airport to downtown is about 7 km. It takes about 20 minutes by taxi.
  • The closest airport to Bucharest Otopeni Airport (OTP) is Bucharest Băneasa - Aurel Vlaicu International Airport. The distance is around 8 km.
  • Wizz Air Malta is a very popular airline operating an average of 1590 flights per month.
  • One-way flights from Berlin Brandenburg Airport to Bucharest Otopeni Airport currently start from MXN612, and round-trip fares start from MXN1,131. The current lowest fare is a Ryanair flight departing on Sat, Nov 28; prices may vary depending on availability.
  • Yes. Ryanair and Wizz Air Malta operate direct flights from Berlin Brandenburg Airport to Bucharest Otopeni Airport, with an average flight time of 1 hour 44 minutes, and around 14 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Berlin Brandenburg Airport to Bucharest Otopeni Airport is MXN4,494. Prices may vary depending on the departure date, airline, and availability.
  • Ryanair and Wizz Air Malta are the most popular budget airlines flying from Berlin Brandenburg Airport to Bucharest Otopeni Airport, with one-way fares starting from MXN612. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Berlin Brandenburg Airport to Bucharest Otopeni Airport operates around 14 weekly flights, mainly by Ryanair and Wizz Air Malta. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Berlin Brandenburg Airport and Bucharest Otopeni Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.