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Baiyun Intl. Airport to Changi Airport flight

Explore the cheapest one-way and round-trip flights from Baiyun Intl. Airport to Changi Airport over the next 90 days, with one-way fares from CAD 123 and round-trip from CAD 250. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Sat, Oct 31 | 9 Air
      SIN 1:10 AM
      4h 15m
      Nonstop
      CAN 5:25 AM
      Singapore - Guangzhou | Tue, Nov 3 | 9 Air
      CAD 250 CAD 485
      48% off
      48% off
      CAD 485 CAD 250
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Wed, Nov 4 | 9 Air
      SIN 1:10 AM
      4h 10m
      Nonstop
      CAN 5:20 AM
      Singapore - Guangzhou | Wed, Nov 11 | 9 Air
      CAD 289 CAD 485
      40% off
      40% off
      CAD 485 CAD 289
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 5 | 9 Air
      SIN 1:10 AM
      4h 10m
      Nonstop
      CAN 5:20 AM
      Singapore - Guangzhou | Thu, Nov 12 | 9 Air
      CAD 304 CAD 485
      37% off
      37% off
      CAD 485 CAD 304
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Tue, Nov 3 | 9 Air
      SIN 5:20 AM
      4h 10m
      Nonstop
      CAN 9:30 AM
      Singapore - Guangzhou | Tue, Nov 10 | Scoot
      CAD 310
      36% off
      CAD 485 CAD 310
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Fri, Nov 6 | 9 Air
      SIN 1:10 AM
      4h 10m
      Nonstop
      CAN 5:20 AM
      Singapore - Guangzhou | Wed, Nov 11 | 9 Air
      CAD 314
      35% off
      CAD 485 CAD 314
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Sat, Nov 7 | 9 Air
      SIN 1:10 AM
      4h 10m
      Nonstop
      CAN 5:20 AM
      Singapore - Guangzhou | Thu, Nov 12 | 9 Air
      CAD 322
      34% off
      CAD 485 CAD 322
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Wed, Nov 11 | 9 Air
      SIN 1:10 AM
      4h 15m
      Nonstop
      CAN 5:25 AM
      Singapore - Guangzhou | Tue, Nov 17 | 9 Air
      CAD 335
      31% off
      CAD 485 CAD 335
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Mon, Nov 2 | 9 Air
      SIN 1:10 AM
      4h 10m
      Nonstop
      CAN 5:20 AM
      Singapore - Guangzhou | Wed, Nov 4 | 9 Air
      CAD 340
      30% off
      CAD 485 CAD 340
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 12 | 9 Air
      SIN 1:10 AM
      4h 10m
      Nonstop
      CAN 5:20 AM
      Singapore - Guangzhou | Tue, Nov 17 | 9 Air
      CAD 347
      28% off
      CAD 485 CAD 347
    • CAN 1:00 PM
      17h 25m
      1 stop
      SIN 2:00 PM
      Guangzhou - Singapore | Sun, Nov 1 | Normal Airline
      SIN 3:00 PM
      6h
      Nonstop
      CAN 4:00 PM
      Singapore - Guangzhou | Tue, Nov 3 | Normal Airline
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    • Cheapest
      CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 5 | 9 Air
      CAD 123 CAD 217
      43% off
      43% off
      CAD 217 CAD 123
    • Cheapest
      CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 4 | 9 Air
      CAD 123 CAD 217
      43% off
      43% off
      CAD 217 CAD 123
    • Cheapest
      CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Tue, Nov 3 | 9 Air
      CAD 123 CAD 217
      43% off
      43% off
      CAD 217 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Fri, Nov 6 | 9 Air
      CAD 134
      38% off
      CAD 217 CAD 134
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 18 | 9 Air
      CAD 149
      31% off
      CAD 217 CAD 149
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Sat, Nov 7 | 9 Air
      CAD 152
      30% off
      CAD 217 CAD 152
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 26 | 9 Air
      CAD 152
      30% off
      CAD 217 CAD 152
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 25 | 9 Air
      CAD 152
      30% off
      CAD 217 CAD 152
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Mon, Nov 23 | 9 Air
      CAD 155
      28% off
      CAD 217 CAD 155
    • CAN 1:00 PM
      17h 25m
      1 stop
      SIN 2:00 PM
      Guangzhou - Singapore | Sun, Nov 1 | Normal Airline
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    • Cheapest nonstop
      CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 5 | 9 Air
      CAD 123 CAD 217
      43% off
      43% off
      CAD 217 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 4 | 9 Air
      CAD 123 CAD 217
      43% off
      43% off
      CAD 217 CAD 123
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Tue, Nov 3 | 9 Air
      CAD 123 CAD 217
      43% off
      43% off
      CAD 217 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Fri, Nov 6 | 9 Air
      CAD 134
      38% off
      CAD 217 CAD 134
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 18 | 9 Air
      CAD 149
      31% off
      CAD 217 CAD 149
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Sat, Nov 7 | 9 Air
      CAD 152
      30% off
      CAD 217 CAD 152
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 26 | 9 Air
      CAD 152
      30% off
      CAD 217 CAD 152
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 25 | 9 Air
      CAD 152
      30% off
      CAD 217 CAD 152
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Mon, Nov 23 | 9 Air
      CAD 155
      28% off
      CAD 217 CAD 155
    • CAN 1:00 PM
      17h 25m
      1 stop
      SIN 2:00 PM
      Guangzhou - Singapore | Sun, Nov 1 | Normal Airline
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    • Cheapest nonstop
      CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Tue, Nov 3 | 9 Air
      CAD 123 CAD 399
      69% off
      69% off
      CAD 399 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 5 | 9 Air
      CAD 123 CAD 399
      69% off
      69% off
      CAD 399 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 4 | 9 Air
      CAD 123 CAD 399
      69% off
      69% off
      CAD 399 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Fri, Nov 6 | 9 Air
      CAD 134
      66% off
      CAD 399 CAD 134
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 18 | 9 Air
      CAD 149
      63% off
      CAD 399 CAD 149
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 26 | 9 Air
      CAD 152
      62% off
      CAD 399 CAD 152
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 25 | 9 Air
      CAD 152
      62% off
      CAD 399 CAD 152
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Tue, Nov 24 | 9 Air
      CAD 156
      61% off
      CAD 399 CAD 156
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 19 | 9 Air
      CAD 156
      61% off
      CAD 399 CAD 156
    • CAN 1:00 PM
      17h 25m
      1 stop
      SIN 2:00 PM
      Guangzhou - Singapore | Sun, Nov 1 | Normal Airline
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    • Cheapest nonstop
      CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Tue, Nov 3 | 9 Air
      CAD 123 CAD 613
      80% off
      80% off
      CAD 613 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Thu, Nov 5 | 9 Air
      CAD 123 CAD 613
      80% off
      80% off
      CAD 613 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Wed, Nov 4 | 9 Air
      CAD 123 CAD 613
      80% off
      80% off
      CAD 613 CAD 123
    • CAN 7:55 PM
      4h 10m
      Nonstop
      SIN 12:05 AM
      Guangzhou - Singapore | Fri, Nov 6 | 9 Air
      CAD 134
      78% off
      CAD 613 CAD 134
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Sat, Oct 31 | 9 Air
      CAD 167
      73% off
      CAD 613 CAD 167
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Mon, Nov 2 | 9 Air
      CAD 180
      71% off
      CAD 613 CAD 180
    • CAN 10:45 AM
      4h 15m
      Nonstop
      SIN 3:00 PM
      Guangzhou - Singapore | Thu, Nov 5 | Scoot
      CAD 192
      69% off
      CAD 613 CAD 192
    • CAN 10:40 PM
      4h 10m
      Nonstop
      SIN 2:50 AM
      Guangzhou - Singapore | Wed, Nov 4 | China Southern Airlines
      CAD 235
      62% off
      CAD 613 CAD 235
    • CAN 8:00 PM
      4h 10m
      Nonstop
      SIN 12:10 AM
      Guangzhou - Singapore | Sun, Nov 1 | 9 Air
      CAD 318
      48% off
      CAD 613 CAD 318
    • CAN 1:00 PM
      17h 25m
      1 stop
      SIN 2:00 PM
      Guangzhou - Singapore | Sun, Nov 1 | Normal Airline
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    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Thu, Nov 5 | China Southern Airlines
      CAD 214 CAD 1,048
      80% off
      80% off
      CAD 1,048 CAD 214
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Fri, Nov 27 | China Southern Airlines
      CAD 279 CAD 1,048
      73% off
      73% off
      CAD 1,048 CAD 279
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Thu, Nov 26 | China Southern Airlines
      CAD 279 CAD 1,048
      73% off
      73% off
      CAD 1,048 CAD 279
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Thu, Jan 14 | China Southern Airlines
      CAD 321
      69% off
      CAD 1,048 CAD 321
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Sun, Dec 6 | China Southern Airlines
      CAD 385
      63% off
      CAD 1,048 CAD 385
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Tue, Dec 8 | China Southern Airlines
      CAD 385
      63% off
      CAD 1,048 CAD 385
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Sat, Dec 5 | China Southern Airlines
      CAD 385
      63% off
      CAD 1,048 CAD 385
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Fri, Dec 4 | China Southern Airlines
      CAD 393
      63% off
      CAD 1,048 CAD 393
    • CAN 8:25 AM
      4h
      Nonstop
      SIN 12:25 PM
      Guangzhou - Singapore | Fri, Dec 11 | China Southern Airlines
      CAD 479
      54% off
      CAD 1,048 CAD 479
    • CAN 1:00 PM
      17h 25m
      1 stop
      SIN 2:00 PM
      Guangzhou - Singapore | Sun, Nov 1 | Normal Airline
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Displayed flight fares from Guangzhou to Singapore are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Baiyun Intl. Airport to Changi Airport

What is the cheapest month for one-way flights from Baiyun Intl. Airport to Changi Airport?

Data is based on average one-way flight prices from Baiyun Intl. Airport to Changi Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Baiyun Intl. Airport to Changi Airport, the best time to buy is in September, with an average price of CAD 142. You’ll want to avoid October, when the average price can reach as high as CAD 333.

CAD 333
CAD 238
CAD 142
CAD 47
    Cheapest
  • CAD 333
    Oct
  • CAD 172
    Nov
  • CAD 176
    Dec
  • CAD 170
    Jan
  • CAD 207
    Feb
  • CAD 159
    Mar
  • CAD 199
    Apr
  • CAD 180
    May
  • CAD 188
    Jun
  • CAD 190
    Jul
  • CAD 156
    Aug
  • CAD 142
    Sep

What’s the cheapest month to fly round-trip from Baiyun Intl. Airport to Changi Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Baiyun Intl. Airport to Changi Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, July is typically the cheapest month to find flights from Baiyun Intl. Airport to Changi Airport, with an average price of CAD 558. In contrast, November is usually the most expensive month, with average fares reaching CAD 692.

CAD 692
CAD 625
CAD 558
CAD 491
    Cheapest
  • CAD 607
    Oct
  • CAD 692
    Nov
  • CAD 691
    Dec
  • CAD 597
    Jan
  • CAD 671
    Feb
  • CAD 606
    Mar
  • CAD 653
    Apr
  • CAD 659
    May
  • CAD 623
    Jun
  • CAD 558
    Jul
  • CAD 571
    Aug
  • CAD 667
    Sep

What is the cheapest day of the week to fly from Baiyun Intl. Airport to Changi Airport?

The data is based on the past 12 months and shows the average ticket prices from Baiyun Intl. Airport to Changi Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Baiyun Intl. Airport to Changi Airport is Tuesday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

CAD 352
CAD 324
CAD 296
CAD 268
  • CAD 318
    Mon
  • CAD 296
    Tue
  • CAD 311
    Wed
  • CAD 306
    Thu
  • CAD 331
    Fri
  • CAD 329
    Sat
  • CAD 352
    Sun

Which airline offers the cheapest flights from Baiyun Intl. Airport to Changi Airport?

The cheapest airline flying from Baiyun Intl. Airport to Changi Airport is 9 Air (from CAD 122) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

9 Air
From CAD 122
China Eastern Airlines
From CAD 163
Vietnam Airlines
From CAD 181
Batik Air Malaysia
From CAD 184
Scoot
From CAD 187
Air China
From CAD 189
VietJet Air
From CAD 193
AirAsia
From CAD 194
Beijing Capital Airlines
From CAD 195
Xiamen Airlines
From CAD 203

Find more flights and airlines

What is the flight schedule from Baiyun Intl. Airport to Changi Airport?

Check the schedule for flights from Guangzhou to Singapore and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. AQ1275

    Baiyun Intl. Airport

    8:00 PM

    CAN

    4h 10m

    12:10 AM

    SIN

    S M T W T F S
    Search

  2. AK117

    Baiyun Intl. Airport

    10:00 PM

    CAN

    4h 15m

    Nonstop

    2:15 AM

    KUL

    S M T W T - S
    Search

  3. AK701

    Kuala Lumpur Intl. Airport

    6:10 AM

    KUL

    1h 5m

    Nonstop

    7:15 AM

    SIN

    S M T W T F S

  4. AK113

    Baiyun Intl. Airport

    10:20 AM

    CAN

    4h 20m

    Nonstop

    2:40 PM

    KUL

    S M T W T F S
    Search

  5. AK721

    Kuala Lumpur Intl. Airport

    7:35 PM

    KUL

    1h 20m

    Nonstop

    8:55 PM

    SIN

    S M T W T F S

  6. MU6823

    Baiyun Intl. Airport

    6:30 AM

    CAN

    2h 25m

    Nonstop

    8:55 AM

    KMG

    S M - - - F S
    Search

  7. MU9647

    Kunming Changshui International Airport

    9:20 PM

    KMG

    4h 10m

    Nonstop

    1:30 AM

    SIN

    S M T W T F S
Find more flights and airlines

About Baiyun Intl. Airport and Changi Airport

Learn about Baiyun Intl. Airport (CAN) and Changi Airport (SIN) — including location, terminals, transportation, and travel tips.

Flight distance 2,650.78 km
Cheapest one-way ticket price CAD 123
Cheapest return ticket price CAD 250

FAQs for Baiyun Intl. Airport to Changi Airport Flights

  • How long is the flight from Baiyun Intl. Airport to Changi Airport?

    Baiyun Intl. Airport to Changi Airport takes about 3 hours 33 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 8 daily flights from Baiyun Intl. Airport (CAN) to Changi Airport (SIN).
  • The earliest flight from Baiyun Intl. Airport to Changi Airport departs at 01:20, and the last departs at 23:05, with about 10 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Baiyun Intl. Airport (CAN) to Changi Airport (SIN) is quite popular. Without considering departure times or holidays, tickets cost around CAD 328 in January, the most expensive month to book this route.
  • The earliest flight departs from Baiyun Intl. Airport (CAN) at 08:15 and arrives in Changi Airport (SIN) at 12:25.
  • The latest flight departs from Baiyun Intl. Airport (CAN) at 18:50 and arrives in Changi Airport (SIN) at 23:00.
    • The distance from Singapore Changi Airport to downtown is about 17 km. It takes about 30 minutes by taxi.
    • The distance from Seletar Airport to downtown is about 15 km. It takes about 30 minutes by taxi.
  • Scoot is a very popular airline operating an average of 4042 flights per month.
  • One-way flights from Baiyun Intl. Airport to Changi Airport currently start from CAD 123, and round-trip fares start from CAD 250. The current lowest fare is a 9 Air flight departing on Thu, Nov 5; prices may vary depending on availability.
  • Yes. China Southern Airlines, Singapore Airlines, 9 Air and Scoot operate direct flights from Baiyun Intl. Airport to Changi Airport, with an average flight time of 3 hours 31 minutes, and around 54 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Baiyun Intl. Airport to Changi Airport is CAD 298. Prices may vary depending on the departure date, airline, and availability.
  • Spring Airlines, Scoot and 9 Air are the most popular budget airlines flying from Baiyun Intl. Airport to Changi Airport, with one-way fares starting from CAD 123. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Baiyun Intl. Airport to Changi Airport operates around 57 weekly flights, mainly by China Southern Airlines, Singapore Airlines and 9 Air. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Baiyun Intl. Airport and Changi Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Popular Destinations

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.