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Sao Paulo Guarulhos Airport to Narita Intl. Airport flight

Explore the cheapest one-way and round-trip flights from Sao Paulo Guarulhos Airport to Narita Intl. Airport over the next 90 days, with one-way fares from $851 and round-trip from $1,272. Based on Trip.com's latest 7-day flight data.

    • GRU 11:10 PM
      29h 30m
      1 stop
      NRT 4:40 PM
      Sao Paulo - Tokyo | Thu, Dec 3 | Japan Airlines
      HND 10:55 AM
      33h 40m
      1 stop
      GRU 8:35 AM
      Tokyo - Sao Paulo | Thu, Dec 10 | Japan Airlines
      $1,272 $1,634
      22% off
      22% off
      $1,634 $1,272
    • GRU 8:30 PM
      34h
      1 stop
      NRT 6:30 PM
      Sao Paulo - Tokyo | Sun, Nov 22 | Japan Airlines
      HND 8:25 PM
      24h 10m
      1 stop
      GRU 8:35 AM
      Tokyo - Sao Paulo | Fri, Nov 27 | Japan Airlines
      $1,280 $1,634
      22% off
      22% off
      $1,634 $1,280
    • GRU 11:15 PM
      29h 20m
      1 stop
      NRT 4:35 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | Japan Airlines
      HND 5:10 PM
      24h 55m
      1 stop
      GRU 6:05 AM
      Tokyo - Sao Paulo | Wed, Oct 28 | Japan Airlines
      $1,288 $1,634
      21% off
      21% off
      $1,634 $1,288
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Fri, Oct 30 | Japan Airlines
      HND 5:10 PM
      24h 55m
      1 stop
      GRU 6:05 AM
      Tokyo - Sao Paulo | Mon, Nov 2 | Japan Airlines
      $1,296
      21% off
      $1,634 $1,296
    • GRU 11:10 PM
      29h 55m
      1 stop
      NRT 5:05 PM
      Sao Paulo - Tokyo | Tue, Nov 17 | Japan Airlines
      NRT 10:40 AM
      30h 25m
      1 stop
      GRU 5:05 AM
      Tokyo - Sao Paulo | Tue, Nov 24 | Japan Airlines
      $1,307
      20% off
      $1,634 $1,307
    • GRU 11:10 PM
      29h 30m
      1 stop
      NRT 4:40 PM
      Sao Paulo - Tokyo | Wed, Dec 9 | Japan Airlines
      HND 8:20 AM
      47h 40m
      1 stop
      GRU 8:00 PM
      Tokyo - Sao Paulo | Tue, Dec 15 | Japan Airlines
      $1,307
      20% off
      $1,634 $1,307
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Tue, Nov 10 | Japan Airlines
      HND 7:45 PM
      46h 20m
      1 stop
      GRU 6:05 AM
      Tokyo - Sao Paulo | Tue, Nov 17 | Japan Airlines
      $1,317
      19% off
      $1,634 $1,317
    • GRU 11:10 PM
      29h 55m
      1 stop
      NRT 5:05 PM
      Sao Paulo - Tokyo | Tue, Dec 8 | Japan Airlines
      HND 8:20 AM
      47h 40m
      1 stop
      GRU 8:00 PM
      Tokyo - Sao Paulo | Mon, Dec 14 | Japan Airlines
      $1,327
      19% off
      $1,634 $1,327
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Fri, Nov 20 | Japan Airlines
      HND 8:25 PM
      24h 10m
      1 stop
      GRU 8:35 AM
      Tokyo - Sao Paulo | Mon, Nov 23 | Japan Airlines
      $1,340
      18% off
      $1,634 $1,340
    • SAO 1:00 PM
      17h 25m
      1 stop
      TYO 2:00 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | Normal Airline
      TYO 3:00 PM
      6h
      Nonstop
      SAO 4:00 PM
      Tokyo - Sao Paulo | Sun, Oct 25 | Normal Airline
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    • Cheapest
      GRU 4:10 AM
      40h 30m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Fri, Nov 27 | Turkish Airlines
      $851 $1,081
      21% off
      21% off
      $1,081 $851
    • Cheapest
      GRU 5:10 PM
      27h 25m
      1 stop
      NRT 8:35 AM
      Sao Paulo - Tokyo | Tue, Nov 24 | Turkish Airlines
      $851 $1,081
      21% off
      21% off
      $1,081 $851
    • Cheapest
      GRU 4:10 AM
      40h 30m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Mon, Nov 16 | Turkish Airlines
      $851 $1,081
      21% off
      21% off
      $1,081 $851
    • Cheapest
      GRU 4:10 AM
      27h
      1 stop
      NRT 7:10 PM
      Sao Paulo - Tokyo | Fri, Nov 27 | Turkish Airlines
      $851
      34% off
      $1,298 $851
    • GRU 7:30 PM
      25h 10m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Wed, Oct 28 | Turkish Airlines
      $852
      21% off
      $1,081 $852
    • GRU 4:10 AM
      27h
      1 stop
      NRT 7:10 PM
      Sao Paulo - Tokyo | Wed, Nov 25 | Turkish Airlines
      $855
      21% off
      $1,081 $855
    • GRU 4:10 AM
      40h 30m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Thu, Nov 26 | Turkish Airlines
      $855
      21% off
      $1,081 $855
    • GRU 4:10 AM
      40h 30m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Mon, Nov 23 | Turkish Airlines
      $855
      21% off
      $1,081 $855
    • GRU 8:30 PM
      34h
      1 stop
      NRT 6:30 PM
      Sao Paulo - Tokyo | Thu, Nov 26 | Japan Airlines
      $895
      17% off
      $1,081 $895
    • SAO 1:00 PM
      17h 25m
      1 stop
      TYO 2:00 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | Normal Airline
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    • GRU 4:10 AM
      27h
      1 stop
      NRT 7:10 PM
      Sao Paulo - Tokyo | Fri, Nov 27 | Turkish Airlines
      $851 $1,298
      34% off
      34% off
      $1,298 $851
    • GRU 10:45 PM
      28h 55m
      1 stop
      NRT 3:40 PM
      Sao Paulo - Tokyo | Sun, Nov 15 | American Airlines
      $901 $1,298
      31% off
      31% off
      $1,298 $901
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Fri, Nov 27 | Japan Airlines
      $907 $1,298
      30% off
      30% off
      $1,298 $907
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Sat, Dec 5 | Japan Airlines
      $908
      30% off
      $1,298 $908
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Sat, Dec 5 | American Airlines
      $908
      30% off
      $1,298 $908
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Wed, Nov 11 | American Airlines
      $908
      30% off
      $1,298 $908
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Sun, Dec 13 | Japan Airlines
      $909
      30% off
      $1,298 $909
    • GRU 10:45 PM
      28h 55m
      1 stop
      NRT 3:40 PM
      Sao Paulo - Tokyo | Sat, Nov 14 | Japan Airlines
      $913
      30% off
      $1,298 $913
    • GRU 10:45 PM
      28h 55m
      1 stop
      NRT 3:40 PM
      Sao Paulo - Tokyo | Sat, Nov 14 | American Airlines
      $917
      28% off
      $1,298 $917
    • SAO 1:00 PM
      17h 25m
      1 stop
      TYO 2:00 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | Normal Airline
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    • GRU 7:40 PM
      25h
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Thu, Nov 5 | Turkish Airlines
      $1,453 $1,751
      17% off
      17% off
      $1,751 $1,453
    • GRU 7:40 PM
      25h
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Thu, Oct 29 | Turkish Airlines
      $1,175 $1,751
      33% off
      33% off
      $1,751 $1,175
    • GRU 7:30 PM
      25h 5m
      1 stop
      NRT 8:35 AM
      Sao Paulo - Tokyo | Tue, Oct 27 | Turkish Airlines
      $1,076 $1,751
      39% off
      39% off
      $1,751 $1,076
    • GRU 7:30 PM
      25h 5m
      1 stop
      NRT 8:35 AM
      Sao Paulo - Tokyo | Tue, Nov 3 | Turkish Airlines
      $995
      43% off
      $1,751 $995
    • GRU 7:35 PM
      25h 5m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Sun, Oct 25 | Turkish Airlines
      $1,316
      25% off
      $1,751 $1,316
    • GRU 7:30 PM
      25h 10m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Mon, Nov 9 | Turkish Airlines
      $1,079
      38% off
      $1,751 $1,079
    • GRU 7:30 PM
      25h 10m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Wed, Nov 4 | Turkish Airlines
      $1,076
      39% off
      $1,751 $1,076
    • GRU 7:30 PM
      25h 10m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Wed, Oct 28 | Turkish Airlines
      $852
      51% off
      $1,751 $852
    • GRU 7:30 PM
      25h 10m
      1 stop
      NRT 8:40 AM
      Sao Paulo - Tokyo | Fri, Nov 6 | Turkish Airlines
      $1,447
      17% off
      $1,751 $1,447
    • SAO 1:00 PM
      17h 25m
      1 stop
      TYO 2:00 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | Normal Airline
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    • GRU 10:00 PM
      29h 30m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | Japan Airlines
      $907 $1,670
      46% off
      46% off
      $1,670 $907
    • GRU 10:00 PM
      29h 30m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | American Airlines
      $907 $1,670
      46% off
      46% off
      $1,670 $907
    • GRU 10:00 PM
      29h
      1 stop
      NRT 3:00 PM
      Sao Paulo - Tokyo | Thu, Oct 22 | Japan Airlines
      $907 $1,670
      46% off
      46% off
      $1,670 $907
    • GRU 10:00 PM
      29h
      1 stop
      NRT 3:00 PM
      Sao Paulo - Tokyo | Thu, Oct 22 | American Airlines
      $907
      46% off
      $1,670 $907
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Wed, Oct 28 | Japan Airlines
      $907
      46% off
      $1,670 $907
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Wed, Oct 28 | American Airlines
      $907
      46% off
      $1,670 $907
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Sun, Oct 25 | Japan Airlines
      $907
      46% off
      $1,670 $907
    • GRU 10:35 PM
      28h 55m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Mon, Oct 26 | Japan Airlines
      $917
      45% off
      $1,670 $917
    • GRU 10:00 PM
      29h 30m
      1 stop
      NRT 3:30 PM
      Sao Paulo - Tokyo | Sat, Oct 24 | Japan Airlines
      $917
      45% off
      $1,670 $917
    • SAO 1:00 PM
      17h 25m
      1 stop
      TYO 2:00 PM
      Sao Paulo - Tokyo | Fri, Oct 23 | Normal Airline
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Displayed flight fares from Sao Paulo to Tokyo are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Sao Paulo Guarulhos Airport to Narita Intl. Airport

What is the cheapest month for one-way flights from Sao Paulo Guarulhos Airport to Narita Intl. Airport?

Data is based on average one-way flight prices from Sao Paulo Guarulhos Airport to Narita Intl. Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Sao Paulo Guarulhos Airport to Narita Intl. Airport, the best time to buy is in August, with an average price of $919. You’ll want to avoid January, when the average price can reach as high as $1,247.

$1,247
$1,083
$919
$755
    Cheapest
  • $992
    Oct
  • $977
    Nov
  • $1,030
    Dec
  • $1,247
    Jan
  • $996
    Feb
  • $1,116
    Mar
  • $1,142
    Apr
  • $1,086
    May
  • $1,026
    Jun
  • $1,032
    Jul
  • $919
    Aug
  • $1,038
    Sep

What’s the cheapest month to fly round-trip from Sao Paulo Guarulhos Airport to Narita Intl. Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Sao Paulo Guarulhos Airport to Narita Intl. Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, January is typically the cheapest month to find flights from Sao Paulo Guarulhos Airport to Narita Intl. Airport, with an average price of $1,388. In contrast, September is usually the most expensive month, with average fares reaching $1,903.

$1,903
$1,646
$1,388
$1,131
    Cheapest
  • $1,587
    Oct
  • $1,588
    Nov
  • $1,505
    Dec
  • $1,388
    Jan
  • $1,633
    Feb
  • $1,680
    Mar
  • $1,614
    Apr
  • $1,686
    May
  • $1,754
    Jun
  • $1,875
    Jul
  • $1,540
    Aug
  • $1,903
    Sep

What is the cheapest day of the week to fly from Sao Paulo Guarulhos Airport to Narita Intl. Airport?

The data is based on the past 12 months and shows the average ticket prices from Sao Paulo Guarulhos Airport to Narita Intl. Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Sao Paulo Guarulhos Airport to Narita Intl. Airport is Monday, with average fares typically lower than other days. You’ll want to avoid flying on Friday, as ticket prices are usually the highest that day.

$1,200
$1,102
$1,003
$905
  • $1,003
    Mon
  • $1,068
    Tue
  • $1,062
    Wed
  • $1,034
    Thu
  • $1,200
    Fri
  • $1,094
    Sat
  • $1,050
    Sun

Which airline offers the cheapest flights from Sao Paulo Guarulhos Airport to Narita Intl. Airport?

The cheapest airline flying from Sao Paulo Guarulhos Airport to Narita Intl. Airport is TAP Air Portugal (from $721) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

TAP Air Portugal
From $721
Air China
From $737
Air Canada
From $741
LATAM Airlines
From $762
Air Europa
From $765
Air France
From $813
Turkish Airlines
From $837
Gol Linhas Aereas Inteligentes
From $857
Copa Airlines
From $858
Japan Airlines
From $896

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What is the flight schedule from Sao Paulo Guarulhos Airport to Narita Intl. Airport?

Check the schedule for flights from Sao Paulo to Tokyo and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. TK016

    Sao Paulo Guarulhos Airport

    4:10 AM

    GRU

    12h 35m

    Nonstop

    10:45 PM

    IST

    S M T W T F S
    Search

  2. TK300

    Istanbul Airport

    1:55 AM

    IST

    11h 15m

    Nonstop

    7:10 PM

    NRT

    S M - W - F S

  3. TK216

    Sao Paulo Guarulhos Airport

    4:35 PM

    GRU

    12h 40m

    Nonstop

    11:15 AM

    IST

    S M T W T F S
    Search

  4. TK050

    Istanbul Airport

    3:25 PM

    IST

    11h 15m

    Nonstop

    8:40 AM

    NRT

    S M T W T F S

  5. AC091

    Sao Paulo Guarulhos Airport

    9:35 PM

    GRU

    10h 5m

    Nonstop

    6:40 AM

    YYZ

    S M T W T F S
    Search

  6. AC402

    Toronto Pearson International Airport

    8:00 AM

    YYZ

    1h 21m

    Nonstop

    9:21 AM

    YUL

    S M T W T F S

  7. AC005

    Montreal Pierre Elliott Trudeau Airport

    12:40 PM

    YUL

    13h 45m

    Nonstop

    3:25 PM

    NRT

    - M T W T - S

  8. UX058

    Sao Paulo Guarulhos Airport

    1:50 PM

    GRU

    10h 10m

    Nonstop

    4:00 AM

    MAD

    S M T W T F S
    Search

  9. UX1171

    Adolfo Suárez Madrid-Barajas Airport

    7:20 AM

    MAD

    2h 25m

    Nonstop

    9:45 AM

    BRU

    S M T W T F S

  10. HU492

    Brussels International Airport

    1:20 PM

    BRU

    9h 40m

    Nonstop

    5:00 AM

    PEK

    S M T W T F S

  11. HU439

    Beijing Capital Intl. Airport

    7:35 AM

    PEK

    3h 20m

    Nonstop

    11:55 AM

    NRT

    - M - W - F -

  12. LA8120

    Sao Paulo Guarulhos Airport

    5:50 PM

    GRU

    11h 25m

    Nonstop

    10:15 AM

    FCO

    S M T W T F S
    Search

  13. 3U3896

    Fiumicino Leonardo Da Vinci Intl. Airport

    12:00 PM

    FCO

    10h 45m

    Nonstop

    5:45 AM

    TFU

    - M - W T F -

  14. 3U3961

    Chengdu Tianfu International Airport

    9:15 AM

    TFU

    4h 55m

    Nonstop

    3:10 PM

    NRT

    - M - - T F S

  15. TK016

    Sao Paulo Guarulhos Airport

    4:10 AM

    GRU

    12h 35m

    Nonstop

    10:45 PM

    IST

    S M T W T F S
    Search

  16. TK050

    Istanbul Airport

    3:25 PM

    IST

    11h 15m

    Nonstop

    8:40 AM

    NRT

    S M T W T F S

  17. UX058

    Sao Paulo Guarulhos Airport

    1:50 PM

    GRU

    10h 10m

    Nonstop

    4:00 AM

    MAD

    S M T W T F S
    Search

  18. MU710

    Adolfo Suárez Madrid-Barajas Airport

    10:30 AM

    MAD

    12h 50m

    Nonstop

    6:20 AM

    PVG

    S M T W T F S

  19. MU271

    Pudong Intl. Airport

    5:10 PM

    PVG

    2h 45m

    Nonstop

    8:55 PM

    NRT

    S M T W T F S

  20. TP084

    Sao Paulo Guarulhos Airport

    12:45 AM

    GRU

    10h 50m

    Nonstop

    2:35 PM

    LIS

    S M - W T - -
    Search

  21. TP1038

    Humberto Delgado Airport

    6:45 PM

    LIS

    2h 5m

    Nonstop

    9:50 PM

    BCN

    S M - W T F S

  22. EY112

    Barcelona Intl. Airport

    10:05 AM

    BCN

    6h 25m

    Nonstop

    7:30 PM

    AUH

    S M T W T F S

  23. EY800

    Abu Dhabi Intl. Airport

    10:20 PM

    AUH

    9h 55m

    Nonstop

    1:15 PM

    NRT

    S M T W T F S

  24. TP084

    Sao Paulo Guarulhos Airport

    12:45 AM

    GRU

    10h 50m

    Nonstop

    2:35 PM

    LIS

    S M - W T - -
    Search

  25. TP646

    Humberto Delgado Airport

    7:55 PM

    LIS

    2h 55m

    Nonstop

    11:50 PM

    BRU

    S M T W T F S

  26. HO1660

    Brussels International Airport

    12:40 PM

    BRU

    10h 40m

    Nonstop

    5:20 AM

    PVG

    - - T - T - S

  27. HO1379

    Pudong Intl. Airport

    8:25 AM

    PVG

    2h 35m

    Nonstop

    12:00 PM

    NRT

    S M T W T F S

  28. TP084

    Sao Paulo Guarulhos Airport

    12:45 AM

    GRU

    10h 50m

    Nonstop

    2:35 PM

    LIS

    S M - W T - -
    Search

  29. TP1040

    Humberto Delgado Airport

    10:35 PM

    LIS

    1h 55m

    Nonstop

    1:30 AM

    BCN

    S M T W T F -

  30. CA840

    Barcelona Intl. Airport

    12:10 PM

    BCN

    12h 35m

    Nonstop

    6:45 AM

    PVG

    S M T W T F S

  31. HO1379

    Pudong Intl. Airport

    8:25 AM

    PVG

    2h 35m

    Nonstop

    12:00 PM

    NRT

    S M T W T F S
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About Sao Paulo Guarulhos Airport and Narita Intl. Airport

Learn about Sao Paulo Guarulhos Airport (GRU) and Narita Intl. Airport (NRT) — including location, terminals, transportation, and travel tips.

Flight distance 18,511.74 km
Cheapest one-way ticket price $851
Cheapest return ticket price $1,272

FAQs for Sao Paulo Guarulhos Airport to Narita Intl. Airport Flights

  • What is the transportation method from the main airport to downtown in Tokyo?

    • The distance from Narita International Airport to downtown is about 57 km. It takes about 1 hour 10 minutes by taxi.
    • The distance from Haneda Airport to downtown is about 13 km. It takes about 30 minutes by taxi.
  • One-way flights from Sao Paulo Guarulhos Airport to Narita Intl. Airport currently start from $851, and round-trip fares start from $1,272. The current lowest fare is a Turkish Airlines flight departing on Fri, Nov 27; prices may vary depending on availability.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Sao Paulo Guarulhos Airport to Narita Intl. Airport is $1,357. Prices may vary depending on the departure date, airline, and availability.
  • Enter Sao Paulo Guarulhos Airport and Narita Intl. Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.