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José Joaquín de Olmedo International Airport to Bogota Airport flight

Explore the cheapest one-way and round-trip flights from José Joaquín de Olmedo International Airport to Bogota Airport over the next 90 days, with one-way fares from AU$286 and round-trip from AU$439. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Sat, Nov 28 | avianca
      BOG 7:00 AM
      2h
      Nonstop
      GYE 9:00 AM
      Bogota - Guayaquil | Wed, Dec 2 | avianca
      AU$439 AU$607
      28% off
      28% off
      AU$607 AU$439
    • GYE 8:25 AM
      15h 40m
      1 stop
      BOG 12:05 AM
      Guayaquil - Bogota | Tue, Dec 22 | Copa Airlines
      BOG 6:08 PM
      26h 49m
      1 stop
      GYE 8:57 PM
      Bogota - Guayaquil | Thu, Dec 24 | Copa Airlines
      AU$466 AU$607
      23% off
      23% off
      AU$607 AU$466
    • GYE 6:38 PM
      16h 29m
      1 stop
      BOG 11:07 AM
      Guayaquil - Bogota | Sat, Nov 28 | Copa Airlines
      BOG 10:40 AM
      27h 2m
      1 stop
      GYE 1:42 PM
      Bogota - Guayaquil | Wed, Dec 2 | Copa Airlines
      AU$466 AU$607
      23% off
      23% off
      AU$607 AU$466
    • GYE 6:38 PM
      22h 25m
      1 stop
      BOG 5:03 PM
      Guayaquil - Bogota | Thu, Nov 19 | Copa Airlines
      BOG 6:08 PM
      5h 47m
      1 stop
      GYE 11:55 PM
      Bogota - Guayaquil | Thu, Nov 26 | Copa Airlines
      AU$469
      23% off
      AU$607 AU$469
    • GYE 5:54 AM
      5h 13m
      1 stop
      BOG 11:07 AM
      Guayaquil - Bogota | Tue, Nov 17 | Copa Airlines
      BOG 6:10 AM
      11h 25m
      1 stop
      GYE 5:35 PM
      Bogota - Guayaquil | Fri, Nov 20 | Copa Airlines
      AU$469
      23% off
      AU$607 AU$469
    • GYE 1:35 PM
      18h 10m
      1 stop
      BOG 7:45 AM
      Guayaquil - Bogota | Wed, Nov 18 | avianca
      BOG 7:00 AM
      2h
      Nonstop
      GYE 9:00 AM
      Bogota - Guayaquil | Fri, Nov 20 | avianca
      AU$508
      16% off
      AU$607 AU$508
    • GYE 4:03 PM
      4h 17m
      1 stop
      BOG 8:20 PM
      Guayaquil - Bogota | Thu, Nov 26 | LATAM Airlines
      BOG 9:15 PM
      11h 16m
      1 stop
      GYE 8:31 AM
      Bogota - Guayaquil | Mon, Nov 30 | LATAM Airlines
      AU$512
      16% off
      AU$607 AU$512
    • GYE 8:30 AM
      11h 50m
      1 stop
      BOG 8:20 PM
      Guayaquil - Bogota | Sat, Dec 5 | LATAM Airlines
      BOG 10:00 AM
      7h 38m
      1 stop
      GYE 5:38 PM
      Bogota - Guayaquil | Sat, Dec 12 | LATAM Airlines
      AU$531
      13% off
      AU$607 AU$531
    • GYE 8:30 AM
      11h 50m
      1 stop
      BOG 8:20 PM
      Guayaquil - Bogota | Sat, Nov 28 | LATAM Airlines
      BOG 10:00 AM
      9h 58m
      1 stop
      GYE 7:58 PM
      Bogota - Guayaquil | Wed, Dec 2 | LATAM Airlines
      AU$531
      13% off
      AU$607 AU$531
    • GYE 1:00 PM
      17h 25m
      1 stop
      BOG 2:00 PM
      Guayaquil - Bogota | Fri, Nov 13 | Normal Airline
      BOG 3:00 PM
      6h
      Nonstop
      GYE 4:00 PM
      Bogota - Guayaquil | Sun, Nov 15 | Normal Airline
      Find more flights
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    • Cheapest
      GYE 6:38 PM
      5h 27m
      1 stop
      BOG 12:05 AM
      Guayaquil - Bogota | Thu, Nov 26 | Copa Airlines
      AU$286 AU$442
      35% off
      35% off
      AU$442 AU$286
    • GYE 12:25 PM
      10h 30m
      1 stop
      BOG 10:55 PM
      Guayaquil - Bogota | Sat, Nov 21 | Copa Airlines
      AU$329 AU$442
      26% off
      26% off
      AU$442 AU$329
    • GYE 12:25 PM
      11h 40m
      1 stop
      BOG 12:05 AM
      Guayaquil - Bogota | Sun, Nov 29 | Copa Airlines
      AU$334 AU$442
      24% off
      24% off
      AU$442 AU$334
    • GYE 4:22 AM
      5h 3m
      1 stop
      BOG 9:25 AM
      Guayaquil - Bogota | Wed, Nov 25 | Copa Airlines
      AU$334
      24% off
      AU$442 AU$334
    • GYE 4:22 AM
      5h 48m
      1 stop
      BOG 10:10 AM
      Guayaquil - Bogota | Tue, Nov 24 | Copa Airlines
      AU$334
      24% off
      AU$442 AU$334
    • GYE 12:25 PM
      4h 38m
      1 stop
      BOG 5:03 PM
      Guayaquil - Bogota | Mon, Nov 23 | Copa Airlines
      AU$334
      24% off
      AU$442 AU$334
    • GYE 12:25 PM
      7h 47m
      1 stop
      BOG 8:12 PM
      Guayaquil - Bogota | Mon, Nov 30 | Copa Airlines
      AU$334
      24% off
      AU$442 AU$334
    • GYE 12:23 PM
      4h 40m
      1 stop
      BOG 5:03 PM
      Guayaquil - Bogota | Thu, Dec 24 | Copa Airlines
      AU$334
      24% off
      AU$442 AU$334
    • GYE 12:22 PM
      5h 4m
      1 stop
      BOG 5:26 PM
      Guayaquil - Bogota | Fri, Jan 1 | Copa Airlines
      AU$334
      24% off
      AU$442 AU$334
    • GYE 1:00 PM
      17h 25m
      1 stop
      BOG 2:00 PM
      Guayaquil - Bogota | Fri, Nov 13 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Sun, Nov 29 | avianca
      AU$374 AU$442
      15% off
      15% off
      AU$442 AU$374
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Sat, Nov 14 | avianca
      AU$374 AU$471
      21% off
      21% off
      AU$471 AU$374
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Fri, Nov 27 | avianca
      AU$374 AU$471
      21% off
      21% off
      AU$471 AU$374
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Mon, Nov 16 | avianca
      AU$393
      11% off
      AU$442 AU$393
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Thu, Nov 19 | avianca
      AU$399
      15% off
      AU$471 AU$399
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Fri, Dec 4 | avianca
      AU$409
      13% off
      AU$471 AU$409
    • GYE 10:10 AM
      1h 50m
      Nonstop
      BOG 12:00 PM
      Guayaquil - Bogota | Sat, Nov 21 | avianca
      AU$417
      11% off
      AU$471 AU$417
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Fri, Nov 20 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 10:10 AM
      1h 50m
      Nonstop
      BOG 12:00 PM
      Guayaquil - Bogota | Sun, Nov 22 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 1:00 PM
      17h 25m
      1 stop
      BOG 2:00 PM
      Guayaquil - Bogota | Fri, Nov 13 | Normal Airline
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    • Cheapest nonstop
      GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Sat, Nov 14 | avianca
      AU$374 AU$471
      21% off
      21% off
      AU$471 AU$374
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Fri, Nov 27 | avianca
      AU$374 AU$471
      21% off
      21% off
      AU$471 AU$374
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Thu, Nov 19 | avianca
      AU$399 AU$471
      15% off
      15% off
      AU$471 AU$399
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Fri, Dec 4 | avianca
      AU$409
      13% off
      AU$471 AU$409
    • GYE 10:10 AM
      1h 50m
      Nonstop
      BOG 12:00 PM
      Guayaquil - Bogota | Sat, Nov 21 | avianca
      AU$417
      11% off
      AU$471 AU$417
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Fri, Nov 20 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 10:10 AM
      1h 50m
      Nonstop
      BOG 12:00 PM
      Guayaquil - Bogota | Sun, Nov 22 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 9:10 AM
      1h 50m
      Nonstop
      BOG 11:00 AM
      Guayaquil - Bogota | Sun, Nov 15 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Mon, Nov 16 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 1:00 PM
      17h 25m
      1 stop
      BOG 2:00 PM
      Guayaquil - Bogota | Fri, Nov 13 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Sat, Nov 14 | avianca
      AU$374 AU$493
      24% off
      24% off
      AU$493 AU$374
    • GYE 9:10 AM
      1h 50m
      Nonstop
      BOG 11:00 AM
      Guayaquil - Bogota | Sun, Nov 15 | avianca
      AU$418 AU$493
      15% off
      15% off
      AU$493 AU$418
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Mon, Nov 16 | avianca
      AU$418 AU$493
      15% off
      15% off
      AU$493 AU$418
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Thu, Nov 12 | avianca
      AU$418
      15% off
      AU$493 AU$418
    • GYE 4:20 PM
      1h 55m
      Nonstop
      BOG 6:15 PM
      Guayaquil - Bogota | Fri, Nov 13 | avianca
      AU$420
      15% off
      AU$493 AU$420
    • GYE 9:10 AM
      1h 50m
      Nonstop
      BOG 11:00 AM
      Guayaquil - Bogota | Tue, Nov 17 | avianca
      AU$438
      11% off
      AU$493 AU$438
    • GYE 1:00 PM
      17h 25m
      1 stop
      BOG 2:00 PM
      Guayaquil - Bogota | Fri, Nov 13 | Normal Airline
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      Find more flights
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Sun, Nov 29 | avianca
      AU$374 AU$442
      15% off
      15% off
      AU$442 AU$374
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Sat, Nov 14 | avianca
      AU$374 AU$471
      21% off
      21% off
      AU$471 AU$374
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Mon, Nov 16 | avianca
      AU$393 AU$442
      11% off
      11% off
      AU$442 AU$393
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Thu, Nov 19 | avianca
      AU$399
      15% off
      AU$471 AU$399
    • GYE 10:10 AM
      1h 50m
      Nonstop
      BOG 12:00 PM
      Guayaquil - Bogota | Sat, Nov 21 | avianca
      AU$417
      11% off
      AU$471 AU$417
    • GYE 10:10 AM
      1h 50m
      Nonstop
      BOG 12:00 PM
      Guayaquil - Bogota | Sun, Nov 22 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 9:10 AM
      1h 50m
      Nonstop
      BOG 11:00 AM
      Guayaquil - Bogota | Sun, Nov 15 | avianca
      AU$418
      11% off
      AU$471 AU$418
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Thu, Nov 12 | avianca
      AU$418
      16% off
      AU$495 AU$418
    • GYE 7:35 PM
      1h 50m
      Nonstop
      BOG 9:25 PM
      Guayaquil - Bogota | Mon, Nov 23 | avianca
      AU$419
      15% off
      AU$495 AU$419
    • GYE 1:00 PM
      17h 25m
      1 stop
      BOG 2:00 PM
      Guayaquil - Bogota | Fri, Nov 13 | Normal Airline
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Displayed flight fares from Guayaquil to Bogota are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from José Joaquín de Olmedo International Airport to Bogota Airport

What is the cheapest month for one-way flights from José Joaquín de Olmedo International Airport to Bogota Airport?

Data is based on average one-way flight prices from José Joaquín de Olmedo International Airport to Bogota Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from José Joaquín de Olmedo International Airport to Bogota Airport, the best time to buy is in January, with an average price of AU$389. You’ll want to avoid August, when the average price can reach as high as AU$626.

AU$626
AU$508
AU$389
AU$271
    Cheapest
  • AU$395
    Nov
  • AU$396
    Dec
  • AU$389
    Jan
  • AU$404
    Feb
  • AU$477
    Mar
  • AU$538
    Apr
  • AU$422
    May
  • AU$447
    Jun
  • AU$458
    Jul
  • AU$626
    Aug
  • AU$462
    Sep
  • AU$487
    Oct

What is the cheapest day of the week to fly from José Joaquín de Olmedo International Airport to Bogota Airport?

The data is based on the past 12 months and shows the average ticket prices from José Joaquín de Olmedo International Airport to Bogota Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from José Joaquín de Olmedo International Airport to Bogota Airport is Monday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

AU$528
AU$465
AU$402
AU$339
  • AU$402
    Mon
  • AU$463
    Tue
  • AU$486
    Wed
  • AU$472
    Thu
  • AU$511
    Fri
  • AU$413
    Sat
  • AU$528
    Sun

Which airline offers the cheapest flights from José Joaquín de Olmedo International Airport to Bogota Airport?

The cheapest airline flying from José Joaquín de Olmedo International Airport to Bogota Airport is Copa Airlines (from AU$286) among 3 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Copa Airlines
From AU$286
LATAM Airlines
From AU$338
avianca
From AU$351

Find more flights and airlines

What is the flight schedule from José Joaquín de Olmedo International Airport to Bogota Airport?

Check the schedule for flights from Guayaquil to Bogota and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. CM377

    José Joaquín de Olmedo International Airport

    11:33 AM

    GYE

    2h 19m

    Nonstop

    1:52 PM

    PTY

    S M T W T F S
    Search

  2. CM413

    Tocumen International Airport

    3:24 PM

    PTY

    1h 41m

    Nonstop

    5:05 PM

    BOG

    S M T W T F S

  3. CM214

    José Joaquín de Olmedo International Airport

    1:59 AM

    GYE

    2h 11m

    Nonstop

    4:10 AM

    PTY

    S M T W T F S
    Search

  4. CM243

    Tocumen International Airport

    7:46 AM

    PTY

    1h 39m

    Nonstop

    9:25 AM

    BOG

    S M T W T F S

  5. CM377

    José Joaquín de Olmedo International Airport

    11:33 AM

    GYE

    2h 19m

    Nonstop

    1:52 PM

    PTY

    S M T W T F S
    Search

  6. CM411

    Tocumen International Airport

    3:44 PM

    PTY

    1h 41m

    Nonstop

    5:25 PM

    BOG

    S M T W T F S

  7. CM379

    José Joaquín de Olmedo International Airport

    6:32 PM

    GYE

    2h 19m

    Nonstop

    8:51 PM

    PTY

    S M T W T F S
    Search

  8. CM430

    Tocumen International Airport

    10:23 PM

    PTY

    1h 42m

    Nonstop

    12:05 AM

    BOG

    S M T W T F S

  9. CM214

    José Joaquín de Olmedo International Airport

    1:59 AM

    GYE

    2h 11m

    Nonstop

    4:10 AM

    PTY

    S M T W T F S
    Search

  10. CM274

    Tocumen International Airport

    2:11 PM

    PTY

    1h 39m

    Nonstop

    3:50 PM

    BOG

    S - T W T F S

  11. CM313

    José Joaquín de Olmedo International Airport

    5:19 AM

    GYE

    2h 20m

    Nonstop

    7:39 AM

    PTY

    - - T W T F S
    Search

  12. CM415

    Tocumen International Airport

    11:52 AM

    PTY

    1h 38m

    Nonstop

    1:30 PM

    BOG

    S M T W T F S

  13. CM377

    José Joaquín de Olmedo International Airport

    11:33 AM

    GYE

    2h 19m

    Nonstop

    1:52 PM

    PTY

    S M T W T F S
    Search

  14. CM494

    Tocumen International Airport

    6:29 PM

    PTY

    1h 41m

    Nonstop

    8:10 PM

    BOG

    S M T W T F S

  15. CM300

    José Joaquín de Olmedo International Airport

    8:21 AM

    GYE

    2h 18m

    Nonstop

    10:39 AM

    PTY

    S M T W T F S
    Search

  16. CM413

    Tocumen International Airport

    3:24 PM

    PTY

    1h 41m

    Nonstop

    5:05 PM

    BOG

    S M T W T F S

  17. AV8398

    José Joaquín de Olmedo International Airport

    1:35 PM

    GYE

    1h 45m

    Nonstop

    3:20 PM

    MDE

    S - T - T - -
    Search

  18. JA5119

    Jose Maria Cordova International Airport

    5:47 PM

    MDE

    1h 3m

    Nonstop

    6:50 PM

    BOG

    S - T - T - -

  19. CM377

    José Joaquín de Olmedo International Airport

    11:33 AM

    GYE

    2h 19m

    Nonstop

    1:52 PM

    PTY

    S M T W T F S
    Search

  20. CM876

    Tocumen International Airport

    9:14 PM

    PTY

    1h 41m

    Nonstop

    10:55 PM

    BOG

    S M T W T F S
Find more flights and airlines

About José Joaquín de Olmedo International Airport and Bogota Airport

Learn about José Joaquín de Olmedo International Airport (GYE) and Bogota Airport (BOG) — including location, terminals, transportation, and travel tips.

Flight distance 993.57 km
Cheapest one-way ticket price AU$286
Cheapest return ticket price AU$439

FAQs for José Joaquín de Olmedo International Airport to Bogota Airport Flights

  • How long is the flight from José Joaquín de Olmedo International Airport to Bogota Airport?

    José Joaquín de Olmedo International Airport to Bogota Airport takes about 1 hour 28 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 4 daily flights from José Joaquín de Olmedo International Airport (GYE) to Bogota Airport (BOG).
  • The earliest flight from José Joaquín de Olmedo International Airport to Bogota Airport departs at 03:30, and the last departs at 19:35, with about 6 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from José Joaquín de Olmedo International Airport (GYE) to Bogota Airport (BOG) is quite popular. Without considering departure times or holidays, tickets cost around AU$480 in January, the most expensive month to book this route.
  • The earliest flight departs from José Joaquín de Olmedo International Airport (GYE) at 08:50 and arrives in Bogota Airport (BOG) at 10:45.
  • The latest flight departs from José Joaquín de Olmedo International Airport (GYE) at 18:25 and arrives in Bogota Airport (BOG) at 20:25.
    • The distance from El Dorado International Airport to downtown is about 8 km. It takes about 20 minutes by taxi.
  • The closest airport to Bogota Airport (BOG) is La Vanguardia Airport. The distance is around 83 km.
  • avianca is a very popular airline operating an average of 1162 flights per month.
  • One-way flights from José Joaquín de Olmedo International Airport to Bogota Airport currently start from AU$286, and round-trip fares start from AU$439. The current lowest fare is a Copa Airlines flight departing on Thu, Nov 26; prices may vary depending on availability.
  • Yes. avianca operate direct flights from José Joaquín de Olmedo International Airport to Bogota Airport, with an average flight time of 1 hour 27 minutes, and around 27 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from José Joaquín de Olmedo International Airport to Bogota Airport is AU$391. Prices may vary depending on the departure date, airline, and availability.
  • Viva are the most popular budget airlines flying from José Joaquín de Olmedo International Airport to Bogota Airport, with one-way fares starting from AU$286. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • José Joaquín de Olmedo International Airport to Bogota Airport operates around 27 weekly flights, mainly by avianca. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter José Joaquín de Olmedo International Airport and Bogota Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.