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Ninoy Aquino Intl. Airport to New Chitose Airport flight

Explore the cheapest one-way and round-trip flights from Ninoy Aquino Intl. Airport to New Chitose Airport over the next 90 days, with one-way fares from €145 and round-trip from €331. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Tue, Dec 15 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Fri, Dec 18 | Cebu Pacific
      €331 €412
      20% off
      20% off
      €412 €331
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Wed, Dec 16 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Fri, Dec 18 | Cebu Pacific
      €331 €412
      20% off
      20% off
      €412 €331
    • MNL 10:35 AM
      5h 15m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Sun, Dec 6 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Fri, Dec 11 | Cebu Pacific
      €331 €412
      20% off
      20% off
      €412 €331
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Sun, Dec 13 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Sun, Dec 20 | Cebu Pacific
      €331
      20% off
      €412 €331
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Mon, Dec 14 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Wed, Dec 16 | Cebu Pacific
      €334
      19% off
      €412 €334
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Fri, Dec 11 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Mon, Dec 14 | Cebu Pacific
      €334
      19% off
      €412 €334
    • MNL 10:35 AM
      5h 15m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Thu, Nov 26 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Thu, Dec 3 | Cebu Pacific
      €338
      18% off
      €412 €338
    • MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Thu, Dec 10 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Wed, Dec 16 | Cebu Pacific
      €339
      18% off
      €412 €339
    • MNL 7:45 AM
      11h
      1 stop
      CTS 7:45 PM
      Manila - Sapporo | Sat, Dec 12 | Cebu Pacific
      CTS 5:50 PM
      6h 20m
      Nonstop
      MNL 11:10 PM
      Sapporo - Manila | Wed, Dec 16 | Cebu Pacific
      €339
      18% off
      €412 €339
    • MNL 1:00 PM
      17h 25m
      1 stop
      SPK 2:00 PM
      Manila - Sapporo | Wed, Oct 28 | Normal Airline
      SPK 3:00 PM
      6h
      Nonstop
      MNL 4:00 PM
      Sapporo - Manila | Fri, Oct 30 | Normal Airline
      Find more flights
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    • Cheapest
      MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Thu, Dec 10 | Cebu Pacific
      €145 €186
      22% off
      22% off
      €186 €145
    • Cheapest
      MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Tue, Dec 22 | Cebu Pacific
      €145 €186
      22% off
      22% off
      €186 €145
    • Cheapest
      MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Wed, Dec 9 | Cebu Pacific
      €145 €186
      22% off
      22% off
      €186 €145
    • Cheapest
      MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Tue, Dec 15 | Cebu Pacific
      €145
      22% off
      €186 €145
    • Cheapest
      MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Sat, Dec 19 | Cebu Pacific
      €145
      22% off
      €186 €145
    • MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Wed, Dec 23 | Cebu Pacific
      €146
      22% off
      €186 €146
    • MNL 7:45 AM
      24h 10m
      1 stop
      CTS 8:55 AM
      Manila - Sapporo | Sun, Dec 20 | Cebu Pacific
      €148
      20% off
      €186 €148
    • MNL 7:45 AM
      24h 5m
      1 stop
      CTS 8:50 AM
      Manila - Sapporo | Sun, Dec 13 | Cebu Pacific
      €149
      20% off
      €186 €149
    • MNL 7:45 AM
      10h 25m
      1 stop
      CTS 7:10 PM
      Manila - Sapporo | Fri, Dec 11 | Cebu Pacific
      €151
      19% off
      €186 €151
    • MNL 1:00 PM
      17h 25m
      1 stop
      SPK 2:00 PM
      Manila - Sapporo | Wed, Oct 28 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Thu, Dec 10 | Cebu Pacific
      €151 €289
      48% off
      48% off
      €289 €151
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Tue, Jan 19 | Cebu Pacific
      €152 €289
      47% off
      47% off
      €289 €152
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Wed, Dec 9 | Cebu Pacific
      €152 €289
      47% off
      47% off
      €289 €152
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Wed, Dec 16 | Cebu Pacific
      €155
      17% off
      €186 €155
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Thu, Dec 17 | Cebu Pacific
      €155
      17% off
      €186 €155
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Mon, Dec 14 | Cebu Pacific
      €156
      16% off
      €186 €156
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Sun, Dec 6 | Cebu Pacific
      €187
      35% off
      €289 €187
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Mon, Dec 7 | Cebu Pacific
      €188
      35% off
      €289 €188
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Tue, Dec 8 | Cebu Pacific
      €190
      34% off
      €289 €190
    • MNL 1:00 PM
      17h 25m
      1 stop
      SPK 2:00 PM
      Manila - Sapporo | Wed, Oct 28 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Thu, Dec 10 | Cebu Pacific
      €151 €1,073
      86% off
      86% off
      €1,073 €151
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Tue, Jan 19 | Cebu Pacific
      €152 €1,073
      86% off
      86% off
      €1,073 €152
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Wed, Dec 9 | Cebu Pacific
      €152 €1,073
      86% off
      86% off
      €1,073 €152
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Sun, Dec 6 | Cebu Pacific
      €187
      83% off
      €1,073 €187
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Mon, Dec 7 | Cebu Pacific
      €188
      82% off
      €1,073 €188
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Tue, Dec 8 | Cebu Pacific
      €190
      82% off
      €1,073 €190
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Tue, Jan 5 | Cebu Pacific
      €197
      82% off
      €1,073 €197
    • MNL 10:40 AM
      5h 10m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Sun, Dec 13 | Cebu Pacific
      €216
      80% off
      €1,073 €216
    • MNL 10:35 AM
      5h 15m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Sat, Nov 7 | Cebu Pacific
      €217
      80% off
      €1,073 €217
    • MNL 1:00 PM
      17h 25m
      1 stop
      SPK 2:00 PM
      Manila - Sapporo | Wed, Oct 28 | Normal Airline
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    • Cheapest nonstop
      MNL 10:35 AM
      5h 15m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Sat, Oct 31 | Cebu Pacific
      €242 €1,656
      85% off
      85% off
      €1,656 €242
    • MNL 10:35 AM
      5h 15m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Thu, Oct 29 | Cebu Pacific
      €274 €1,656
      83% off
      83% off
      €1,656 €274
    • MNL 10:35 AM
      5h 15m
      Nonstop
      CTS 4:50 PM
      Manila - Sapporo | Tue, Oct 27 | Cebu Pacific
      €304 €1,656
      82% off
      82% off
      €1,656 €304
    • MNL 7:35 AM
      8h 35m
      1 stop
      CTS 5:10 PM
      Manila - Sapporo | Fri, Oct 30 | Cebu Pacific
      €264
      84% off
      €1,656 €264
    • MNL 5:45 AM
      8h 5m
      1 stop
      CTS 2:50 PM
      Manila - Sapporo | Sat, Oct 31 | Cathay Pacific
      €329
      80% off
      €1,656 €329
    • MNL 5:45 AM
      8h 5m
      1 stop
      CTS 2:50 PM
      Manila - Sapporo | Sun, Nov 1 | Cathay Pacific
      €333
      80% off
      €1,656 €333
    • MNL 5:45 AM
      8h 5m
      1 stop
      CTS 2:50 PM
      Manila - Sapporo | Tue, Oct 27 | Cathay Pacific
      €334
      80% off
      €1,656 €334
    • MNL 11:50 PM
      9h 55m
      1 stop
      CTS 10:45 AM
      Manila - Sapporo | Fri, Oct 30 | Asiana Airlines
      €408
      75% off
      €1,656 €408
    • MNL 5:45 AM
      8h 5m
      1 stop
      CTS 2:50 PM
      Manila - Sapporo | Thu, Oct 29 | Cathay Pacific
      €425
      74% off
      €1,656 €425
    • MNL 1:00 PM
      17h 25m
      1 stop
      SPK 2:00 PM
      Manila - Sapporo | Wed, Oct 28 | Normal Airline
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    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Tue, Jan 19 | Philippine Airlines
      €308 €1,411
      78% off
      78% off
      €1,411 €308
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Mon, Jan 4 | Philippine Airlines
      €346 €1,411
      75% off
      75% off
      €1,411 €346
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Sun, Jan 3 | Philippine Airlines
      €346 €1,411
      75% off
      75% off
      €1,411 €346
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Wed, Jan 6 | Philippine Airlines
      €405
      71% off
      €1,411 €405
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Sat, Dec 12 | Philippine Airlines
      €497
      65% off
      €1,411 €497
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Tue, Dec 15 | Philippine Airlines
      €519
      63% off
      €1,411 €519
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Tue, Dec 29 | Philippine Airlines
      €836
      41% off
      €1,411 €836
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Wed, Dec 9 | All Nippon Airways
      €926
      34% off
      €1,411 €926
    • MNL 6:35 AM
      4h 55m
      Nonstop
      CTS 12:30 PM
      Manila - Sapporo | Sun, Jan 3 | All Nippon Airways
      €926
      34% off
      €1,411 €926
    • MNL 1:00 PM
      17h 25m
      1 stop
      SPK 2:00 PM
      Manila - Sapporo | Wed, Oct 28 | Normal Airline
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Displayed flight fares from Manila to Sapporo are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Ninoy Aquino Intl. Airport to New Chitose Airport

What is the cheapest month for one-way flights from Ninoy Aquino Intl. Airport to New Chitose Airport?

Data is based on average one-way flight prices from Ninoy Aquino Intl. Airport to New Chitose Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Ninoy Aquino Intl. Airport to New Chitose Airport, the best time to buy is in November, with an average price of €203. You’ll want to avoid September, when the average price can reach as high as €331.

€331
€267
€203
€139
    Cheapest
  • €276
    Oct
  • €203
    Nov
  • €328
    Dec
  • €258
    Jan
  • €277
    Feb
  • €270
    Mar
  • €258
    Apr
  • €254
    May
  • €261
    Jun
  • €234
    Jul
  • €330
    Aug
  • €331
    Sep

What’s the cheapest month to fly round-trip from Ninoy Aquino Intl. Airport to New Chitose Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Ninoy Aquino Intl. Airport to New Chitose Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, November is typically the cheapest month to find flights from Ninoy Aquino Intl. Airport to New Chitose Airport, with an average price of €339. In contrast, December is usually the most expensive month, with average fares reaching €621.

€621
€480
€339
€198
    Cheapest
  • €424
    Oct
  • €339
    Nov
  • €621
    Dec
  • €344
    Jan
  • €407
    Feb
  • €450
    Mar
  • €448
    Apr
  • €412
    May
  • €450
    Jun
  • €409
    Jul
  • €397
    Aug
  • €487
    Sep

What is the cheapest day of the week to fly from Ninoy Aquino Intl. Airport to New Chitose Airport?

The data is based on the past 12 months and shows the average ticket prices from Ninoy Aquino Intl. Airport to New Chitose Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Ninoy Aquino Intl. Airport to New Chitose Airport is Tuesday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

€303
€276
€249
€222
  • €294
    Mon
  • €249
    Tue
  • €288
    Wed
  • €254
    Thu
  • €296
    Fri
  • €267
    Sat
  • €303
    Sun

Which airline offers the cheapest flights from Ninoy Aquino Intl. Airport to New Chitose Airport?

The cheapest airline flying from Ninoy Aquino Intl. Airport to New Chitose Airport is Cebu Pacific (from €145) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Cebu Pacific
From €145
Philippine Airlines
From €155
Philippines AirAsia
From €159
Jetstar Japan
From €163
Jeju Air
From €195
Xiamen Airlines
From €215
Asiana Airlines
From €222
HK Express
From €255
Hahn Air
From €269
Korean Air
From €300

Find more flights and airlines

What is the flight schedule from Ninoy Aquino Intl. Airport to New Chitose Airport?

Check the schedule for flights from Manila to Sapporo and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. 5J5128

    Ninoy Aquino Intl. Airport

    10:35 AM

    MNL

    5h 15m

    4:50 PM

    CTS

    - M - W - F -
    Search

  2. GK082

    Ninoy Aquino Intl. Airport

    2:40 AM

    MNL

    3h 40m

    Nonstop

    7:20 AM

    KIX

    S - - W T F S
    Search

  3. GK153

    Kansai Intl. Airport

    10:05 AM

    KIX

    2h

    Nonstop

    12:05 PM

    CTS

    S M T W T F S

  4. GK040

    Ninoy Aquino Intl. Airport

    12:50 AM

    MNL

    4h 20m

    Nonstop

    6:10 AM

    NRT

    - M T - T F S
    Search

  5. GK105

    Narita Intl. Airport

    8:35 AM

    NRT

    1h 40m

    Nonstop

    10:15 AM

    CTS

    S M T W T F S

  6. 5J5038

    Ninoy Aquino Intl. Airport

    7:35 AM

    MNL

    4h

    Nonstop

    12:35 PM

    NGO

    S M T W T F S
    Search

  7. MM465

    Chubu Centrair Intl. Airport

    5:25 PM

    NGO

    1h 45m

    Nonstop

    7:10 PM

    CTS

    S M T W T F S

  8. 5J5038

    Ninoy Aquino Intl. Airport

    7:35 AM

    MNL

    4h

    Nonstop

    12:35 PM

    NGO

    S M T W T F S
    Search

  9. BC767

    Chubu Centrair Intl. Airport

    6:00 PM

    NGO

    1h 45m

    Nonstop

    7:45 PM

    CTS

    S M T W T F S

  10. GK040

    Ninoy Aquino Intl. Airport

    12:50 AM

    MNL

    4h 20m

    Nonstop

    6:10 AM

    NRT

    - M T - T F S
    Search

  11. GK115

    Narita Intl. Airport

    2:45 PM

    NRT

    1h 55m

    Nonstop

    4:40 PM

    CTS

    S M T W T F S

  12. PR2863

    Ninoy Aquino Intl. Airport

    8:25 PM

    MNL

    1h 30m

    Nonstop

    9:55 PM

    CEB

    S M T W T F S
    Search

  13. LJ670

    Mactan-Cebu Intl. Airport

    1:40 AM

    CEB

    4h 15m

    Nonstop

    6:55 AM

    PUS

    S M T W T F S

  14. LJ527

    Gimhae International Airport

    1:50 PM

    PUS

    2h 20m

    Nonstop

    4:10 PM

    CTS

    S M T W T F S

  15. 5J5056

    Ninoy Aquino Intl. Airport

    12:15 PM

    MNL

    4h 30m

    Nonstop

    5:45 PM

    NRT

    S M T W T F S
    Search

  16. MM559

    Narita Intl. Airport

    6:50 AM

    NRT

    1h 50m

    Nonstop

    8:40 AM

    CTS

    S - T - T F S

  17. 5J828

    Ninoy Aquino Intl. Airport

    1:10 PM

    MNL

    4h 10m

    Nonstop

    6:20 PM

    KIX

    S M T W T F S
    Search

  18. GK153

    Kansai Intl. Airport

    10:05 AM

    KIX

    2h

    Nonstop

    12:05 PM

    CTS

    S M T W T F S

  19. 5J5038

    Ninoy Aquino Intl. Airport

    7:35 AM

    MNL

    4h

    Nonstop

    12:35 PM

    NGO

    S M T W T F S
    Search

  20. IJ751

    Chubu Centrair Intl. Airport

    6:40 AM

    NGO

    1h 45m

    Nonstop

    8:25 AM

    CTS

    S - - - - F -
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About Ninoy Aquino Intl. Airport and New Chitose Airport

Learn about Ninoy Aquino Intl. Airport (MNL) and New Chitose Airport (CTS) — including location, terminals, transportation, and travel tips.

Flight distance 3,716.59 km
Cheapest one-way ticket price €145
Cheapest return ticket price €331

FAQs for Ninoy Aquino Intl. Airport to New Chitose Airport Flights

  • How many daily flights are there from Ninoy Aquino Intl. Airport (MNL) to New Chitose Airport (CTS)?

    There are around 2 daily flights from Ninoy Aquino Intl. Airport (MNL) to New Chitose Airport (CTS).
  • The route from Ninoy Aquino Intl. Airport (MNL) to New Chitose Airport (CTS) is quite popular. Without considering departure times or holidays, tickets cost around €310 in December, the most expensive month to book this route.
  • The earliest flight departs from Ninoy Aquino Intl. Airport (MNL) at 06:30 and arrives in New Chitose Airport (CTS) at 12:15.
    • The distance from New Chitose Airport to downtown is about 40 km. It takes about 1 hour by taxi.
    • The distance from Sapporo Okadama Airport to downtown is about 5 km. It takes about 20 minutes by taxi.
  • Cebu Pacific is a very popular airline operating an average of 3926 flights per month.
  • One-way flights from Ninoy Aquino Intl. Airport to New Chitose Airport currently start from €145, and round-trip fares start from €331. The current lowest fare is a Cebu Pacific flight departing on Thu, Dec 10; prices may vary depending on availability.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Ninoy Aquino Intl. Airport to New Chitose Airport is €386. Prices may vary depending on the departure date, airline, and availability.
  • Enter Ninoy Aquino Intl. Airport and New Chitose Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.