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Beijing Capital Intl. Airport to Melbourne Airport flight

Explore the cheapest one-way and round-trip flights from Beijing Capital Intl. Airport to Melbourne Airport over the next 90 days, with one-way fares from €228 and round-trip from €499. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Dec 25 | Air China
      MEL 8:40 PM
      12h
      Nonstop
      PEK 5:40 AM
      Melbourne - Beijing | Fri, Jan 1 | Air China
      €650 €729
      11% off
      11% off
      €729 €650
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Sat, Dec 26 | Air China
      MEL 8:40 PM
      12h
      Nonstop
      PEK 5:40 AM
      Melbourne - Beijing | Fri, Jan 1 | Air China
      €656 €729
      10% off
      10% off
      €729 €656
    • PEK 8:00 PM
      16h 30m
      1 stop
      MEL 3:30 PM
      Beijing - Melbourne | Thu, Nov 19 | Hainan Airlines
      MEL 8:45 PM
      17h 40m
      1 stop
      PEK 11:25 AM
      Melbourne - Beijing | Sun, Nov 22 | Hainan Airlines
      €499 €729
      32% off
      32% off
      €729 €499
    • PEK 3:00 PM
      21h 30m
      1 stop
      MEL 3:30 PM
      Beijing - Melbourne | Mon, Nov 2 | Hainan Airlines
      MEL 8:45 PM
      17h 40m
      1 stop
      PEK 11:25 AM
      Melbourne - Beijing | Fri, Nov 6 | Hainan Airlines
      €507
      30% off
      €729 €507
    • PEK 8:30 PM
      36h
      1 stop
      MEL 11:30 AM
      Beijing - Melbourne | Wed, Nov 4 | Hong Kong Airlines
      MEL 6:15 AM
      22h
      1 stop
      PKX 1:15 AM
      Melbourne - Beijing | Mon, Nov 9 | AirAsia X
      €517
      28% off
      €729 €517
    • PEK 8:30 PM
      36h
      1 stop
      MEL 11:30 AM
      Beijing - Melbourne | Mon, Nov 2 | Hong Kong Airlines
      MEL 6:15 AM
      22h
      1 stop
      PKX 1:15 AM
      Melbourne - Beijing | Mon, Nov 9 | AirAsia X
      €522
      28% off
      €729 €522
    • PEK 9:00 PM
      37h
      1 stop
      MEL 1:00 PM
      Beijing - Melbourne | Sun, Nov 1 | Shenzhen Airlines
      MEL 10:15 PM
      15h
      1 stop
      PEK 10:15 AM
      Melbourne - Beijing | Fri, Nov 6 | Shenzhen Airlines
      €526
      28% off
      €729 €526
    • PEK 7:00 PM
      17h 30m
      1 stop
      MEL 3:30 PM
      Beijing - Melbourne | Sat, Nov 21 | Hainan Airlines
      MEL 8:45 PM
      22h 45m
      1 stop
      PEK 4:30 PM
      Melbourne - Beijing | Tue, Nov 24 | Hainan Airlines
      €529
      27% off
      €729 €529
    • PEK 3:30 PM
      28h 20m
      1 stop
      MEL 10:50 PM
      Beijing - Melbourne | Wed, Nov 4 | Vietnam Airlines
      MEL 6:15 AM
      22h
      1 stop
      PKX 1:15 AM
      Melbourne - Beijing | Mon, Nov 9 | AirAsia X
      €536
      26% off
      €729 €536
    • BJS 1:00 PM
      17h 25m
      1 stop
      MEL 2:00 PM
      Beijing - Melbourne | Mon, Nov 2 | Normal Airline
      MEL 3:00 PM
      6h
      Nonstop
      BJS 4:00 PM
      Melbourne - Beijing | Wed, Nov 4 | Normal Airline
      Find more flights
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    • Cheapest
      PEK 8:15 PM
      15h 45m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Mon, Nov 30 | Sichuan Airlines
      €228 €384
      41% off
      41% off
      €384 €228
    • Cheapest
      PEK 8:30 AM
      27h 30m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Sat, Nov 28 | Sichuan Airlines
      €228 €384
      41% off
      41% off
      €384 €228
    • Cheapest
      PEK 8:30 AM
      27h 30m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Thu, Nov 26 | Sichuan Airlines
      €228 €384
      41% off
      41% off
      €384 €228
    • Cheapest
      PEK 8:30 AM
      27h 30m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Thu, Dec 24 | Sichuan Airlines
      €228
      41% off
      €384 €228
    • Cheapest
      PEK 8:30 AM
      27h 30m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Thu, Dec 10 | Sichuan Airlines
      €228
      41% off
      €384 €228
    • Cheapest
      PEK 8:15 PM
      15h 45m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Tue, Dec 8 | Sichuan Airlines
      €228
      41% off
      €384 €228
    • Cheapest
      PEK 8:15 PM
      15h 45m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Sat, Dec 5 | Sichuan Airlines
      €228
      41% off
      €384 €228
    • Cheapest
      PEK 8:15 PM
      15h 45m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Thu, Dec 3 | Sichuan Airlines
      €228
      41% off
      €384 €228
    • Cheapest
      PEK 8:15 PM
      15h 45m
      1 stop
      MEL 3:00 PM
      Beijing - Melbourne | Mon, Dec 21 | Sichuan Airlines
      €228
      41% off
      €384 €228
    • BJS 1:00 PM
      17h 25m
      1 stop
      MEL 2:00 PM
      Beijing - Melbourne | Mon, Nov 2 | Normal Airline
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    • Cheapest nonstop
      PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 31 | Air China
      €263 €459
      43% off
      43% off
      €459 €263
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Dec 11 | Air China
      €263 €459
      43% off
      43% off
      €459 €263
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Mon, Dec 14 | Air China
      €345 €459
      25% off
      25% off
      €459 €345
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Dec 4 | Air China
      €346
      25% off
      €459 €346
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 24 | Air China
      €347
      24% off
      €459 €347
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Wed, Dec 16 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Mon, Dec 7 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 10 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Tue, Dec 15 | Air China
      €354
      23% off
      €459 €354
    • BJS 1:00 PM
      17h 25m
      1 stop
      MEL 2:00 PM
      Beijing - Melbourne | Mon, Nov 2 | Normal Airline
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    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Dec 11 | Air China
      €263 €384
      32% off
      32% off
      €384 €263
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 31 | Air China
      €263 €459
      43% off
      43% off
      €459 €263
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Mon, Dec 14 | Air China
      €345 €384
      10% off
      10% off
      €384 €345
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Dec 4 | Air China
      €346
      25% off
      €459 €346
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 24 | Air China
      €347
      24% off
      €459 €347
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Wed, Dec 16 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Mon, Dec 7 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 10 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Tue, Dec 15 | Air China
      €354
      23% off
      €459 €354
    • BJS 1:00 PM
      17h 25m
      1 stop
      MEL 2:00 PM
      Beijing - Melbourne | Mon, Nov 2 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Wed, Nov 4 | Air China
      €459 €647
      28% off
      28% off
      €647 €459
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Nov 6 | Air China
      €459 €647
      28% off
      28% off
      €647 €459
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Mon, Nov 2 | Air China
      €485 €647
      25% off
      25% off
      €647 €485
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Sun, Nov 1 | Air China
      €486
      25% off
      €647 €486
    • PEK 11:10 AM
      15h 50m
      1 stop
      MEL 6:00 AM
      Beijing - Melbourne | Fri, Nov 6 | Hainan Airlines
      €295
      54% off
      €647 €295
    • PEK 11:10 AM
      15h 50m
      1 stop
      MEL 6:00 AM
      Beijing - Melbourne | Wed, Nov 4 | Hainan Airlines
      €301
      53% off
      €647 €301
    • PEK 8:00 PM
      16h 30m
      1 stop
      MEL 3:30 PM
      Beijing - Melbourne | Mon, Nov 2 | Hainan Airlines
      €306
      53% off
      €647 €306
    • PEK 11:10 AM
      15h 50m
      1 stop
      MEL 6:00 AM
      Beijing - Melbourne | Sun, Nov 1 | Hainan Airlines
      €310
      52% off
      €647 €310
    • PEK 4:45 PM
      16h 45m
      1 stop
      MEL 12:30 PM
      Beijing - Melbourne | Sun, Nov 1 | Cathay Pacific
      €318
      51% off
      €647 €318
    • BJS 1:00 PM
      17h 25m
      1 stop
      MEL 2:00 PM
      Beijing - Melbourne | Mon, Nov 2 | Normal Airline
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    • Cheapest nonstop
      PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Dec 11 | Air China
      €263 €384
      32% off
      32% off
      €384 €263
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 31 | Air China
      €263 €459
      43% off
      43% off
      €459 €263
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Mon, Dec 14 | Air China
      €345 €384
      10% off
      10% off
      €384 €345
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Fri, Dec 4 | Air China
      €346
      25% off
      €459 €346
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 24 | Air China
      €347
      24% off
      €459 €347
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Wed, Dec 16 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Mon, Dec 7 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Thu, Dec 10 | Air China
      €353
      23% off
      €459 €353
    • PEK 1:30 AM
      11h 35m
      Nonstop
      MEL 4:05 PM
      Beijing - Melbourne | Tue, Dec 15 | Air China
      €354
      23% off
      €459 €354
    • BJS 1:00 PM
      17h 25m
      1 stop
      MEL 2:00 PM
      Beijing - Melbourne | Mon, Nov 2 | Normal Airline
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Displayed flight fares from Beijing to Melbourne are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Beijing Capital Intl. Airport to Melbourne Airport

What is the cheapest month for one-way flights from Beijing Capital Intl. Airport to Melbourne Airport?

Data is based on average one-way flight prices from Beijing Capital Intl. Airport to Melbourne Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Beijing Capital Intl. Airport to Melbourne Airport, the best time to buy is in December, with an average price of €288. You’ll want to avoid July, when the average price can reach as high as €729.

€729
€509
€288
€68
    Cheapest
  • €309
    Oct
  • €325
    Nov
  • €288
    Dec
  • €614
    Jan
  • €579
    Feb
  • €309
    Mar
  • €372
    Apr
  • €368
    May
  • €384
    Jun
  • €729
    Jul
  • €447
    Aug
  • €485
    Sep

What’s the cheapest month to fly round-trip from Beijing Capital Intl. Airport to Melbourne Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Beijing Capital Intl. Airport to Melbourne Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, April is typically the cheapest month to find flights from Beijing Capital Intl. Airport to Melbourne Airport, with an average price of €470. In contrast, January is usually the most expensive month, with average fares reaching €1,241.

€1,241
€856
€470
€85
    Cheapest
  • €628
    Oct
  • €571
    Nov
  • €571
    Dec
  • €1,241
    Jan
  • €1,028
    Feb
  • €516
    Mar
  • €470
    Apr
  • €762
    May
  • €652
    Jun
  • €1,159
    Jul
  • €805
    Aug
  • €1,118
    Sep

What is the cheapest day of the week to fly from Beijing Capital Intl. Airport to Melbourne Airport?

The data is based on the past 12 months and shows the average ticket prices from Beijing Capital Intl. Airport to Melbourne Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Beijing Capital Intl. Airport to Melbourne Airport is Wednesday, with average fares typically lower than other days. You’ll want to avoid flying on Tuesday, as ticket prices are usually the highest that day.

€512
€460
€408
€356
    Cheapest
  • €422
    Mon
  • €512
    Tue
  • €408
    Wed
  • €486
    Thu
  • €468
    Fri
  • €480
    Sat
  • €432
    Sun

Which airline offers the cheapest flights from Beijing Capital Intl. Airport to Melbourne Airport?

The cheapest airline flying from Beijing Capital Intl. Airport to Melbourne Airport is Sichuan Airlines (from €228) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Sichuan Airlines
From €228
Cathay Pacific
From €253
China Eastern Airlines
From €255
Hong Kong Airlines
From €265
Shenzhen Airlines
From €269
Air China
From €270
Vietnam Airlines
From €273
Hainan Airlines
From €281
Beijing Capital Airlines
From €293
Juneyao Airlines
From €304

Find more flights and airlines

What is the flight schedule from Beijing Capital Intl. Airport to Melbourne Airport?

Check the schedule for flights from Beijing to Melbourne and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. MU5164

    Beijing Capital Intl. Airport

    7:30 PM

    PEK

    2h 25m

    Nonstop

    9:55 PM

    PVG

    S M T W T F S
    Search

  2. MU739

    Pudong Intl. Airport

    12:15 AM

    PVG

    10h 50m

    Nonstop

    2:05 PM

    MEL

    S M T W T F S

  3. 3U6876

    Beijing Capital Intl. Airport

    8:15 PM

    PEK

    2h 45m

    Nonstop

    11:00 PM

    TFU

    S M T W T F S
    Search

  4. 3U3885

    Chengdu Tianfu International Airport

    1:35 AM

    TFU

    10h 25m

    Nonstop

    3:00 PM

    MEL

    S - - W - F -

  5. CX345

    Beijing Capital Intl. Airport

    7:25 AM

    PEK

    3h 35m

    Nonstop

    11:00 AM

    HKG

    S - T W T F S
    Search

  6. CX783

    Hong Kong Intl. Airport

    12:35 PM

    HKG

    5h 5m

    Nonstop

    5:40 PM

    DPS

    - - - - T F S

  7. OD177

    Ngurah Rai Intl. Airport

    8:55 PM

    DPS

    5h 45m

    Nonstop

    5:40 AM

    MEL

    S M T W T F S

  8. CX395

    Beijing Capital Intl. Airport

    3:25 AM

    PEK

    3h 35m

    Nonstop

    7:00 AM

    HKG

    S M T W T F -
    Search

  9. CX785

    Hong Kong Intl. Airport

    10:00 AM

    HKG

    5h

    Nonstop

    3:00 PM

    DPS

    S M T W T F S

  10. OD177

    Ngurah Rai Intl. Airport

    8:55 PM

    DPS

    5h 45m

    Nonstop

    5:40 AM

    MEL

    S M T W T F S

  11. CX395

    Beijing Capital Intl. Airport

    3:25 AM

    PEK

    3h 35m

    Nonstop

    7:00 AM

    HKG

    S M T W T F -
    Search

  12. CX783

    Hong Kong Intl. Airport

    12:35 PM

    HKG

    5h 5m

    Nonstop

    5:40 PM

    DPS

    - - - - T F S

  13. OD177

    Ngurah Rai Intl. Airport

    8:55 PM

    DPS

    5h 45m

    Nonstop

    5:40 AM

    MEL

    S M T W T F S

  14. CA8210

    Beijing Capital Intl. Airport

    2:35 PM

    PEK

    2h 25m

    Nonstop

    5:00 PM

    WUH

    S M T W T F S
    Search

  15. TR121

    Wuhan Tianhe International Airport

    12:15 AM

    WUH

    5h 10m

    Nonstop

    5:25 AM

    SIN

    S - T - T - S

  16. TR038

    Changi Airport

    11:00 AM

    SIN

    7h 15m

    Nonstop

    8:15 PM

    MEL

    S M - - T F -

  17. 3U6880

    Beijing Capital Intl. Airport

    8:25 AM

    PEK

    2h 55m

    Nonstop

    11:20 AM

    TFU

    S M T W T F S
    Search

  18. 3U3885

    Chengdu Tianfu International Airport

    1:35 AM

    TFU

    10h 25m

    Nonstop

    3:00 PM

    MEL

    S - - W - F -
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About Beijing Capital Intl. Airport and Melbourne Airport

Learn about Beijing Capital Intl. Airport (PEK) and Melbourne Airport (MEL) — including location, terminals, transportation, and travel tips.

Flight distance 9,123.23 km
Cheapest one-way ticket price €228
Cheapest return ticket price €499

FAQs for Beijing Capital Intl. Airport to Melbourne Airport Flights

  • How long is the flight from Beijing Capital Intl. Airport to Melbourne Airport?

    Beijing Capital Intl. Airport to Melbourne Airport takes about 11 hours 1 minute on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 2 daily flights from Beijing Capital Intl. Airport (PEK) to Melbourne Airport (MEL).
  • The earliest flight from Beijing Capital Intl. Airport to Melbourne Airport departs at 01:00, and the last departs at 01:30, with about 1 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Beijing Capital Intl. Airport (PEK) to Melbourne Airport (MEL) is quite popular. Without considering departure times or holidays, tickets cost around €1,208 in December, the most expensive month to book this route.
    • The distance from Melbourne Airport to downtown is about 18 km. It takes about 30 minutes by taxi.
    • The distance from Avalon Airport to downtown is about 50 km. It takes about 1 hour 10 minutes by taxi.
    • The distance from Essendon Airport to downtown is about 11 km. It takes about 30 minutes by taxi.
  • The closest airport to Melbourne Airport (MEL) is Essendon Airport. The distance is around 8 km.
  • Air China is a very popular airline operating an average of 227 flights per month.
  • One-way flights from Beijing Capital Intl. Airport to Melbourne Airport currently start from €228, and round-trip fares start from €499. The current lowest fare is a Sichuan Airlines flight departing on Mon, Nov 30; prices may vary depending on availability.
  • Yes. Air China operate direct flights from Beijing Capital Intl. Airport to Melbourne Airport, with an average flight time of 10 hours 42 minutes, and around 4 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Beijing Capital Intl. Airport to Melbourne Airport is €431. Prices may vary depending on the departure date, airline, and availability.
  • Beijing Capital Intl. Airport to Melbourne Airport operates around 4 weekly flights, mainly by Air China. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Beijing Capital Intl. Airport and Melbourne Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Popular Destinations

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.