Flight got cancelled? Book an alternate flight to Surabaya:
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Mon, Dec 7Penang (PEN)Surabaya (SUB)
Indonesia AirAsia
One way19% off€93€75 -
Tue, Dec 8Penang (PEN)Surabaya (SUB)
Indonesia AirAsia
One way19% off€93€75 -
Thu, Nov 19Penang (PEN)Surabaya (SUB)
Indonesia AirAsia
One way17% off€93€77 -
Tue, Nov 17Penang (PEN)Surabaya (SUB)
Indonesia AirAsia
One way16% off€93€78 -
Wed, Nov 18Penang (PEN)Surabaya (SUB)
Indonesia AirAsia
One way12% off€93€82 -
Mon, Nov 23Penang (PEN)Surabaya (SUB)
Indonesia AirAsia
One way12% off€93€82
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QZ389 Aircraft Details
According to Trip.com real-time data, the QZ389 flight flying from Penang to Surabaya on 11/11/2026 is operated by the aircraft model Airbus A320. This aircraft has been in service for 13y, 6m. The aircraft is equipped with 180 seats.
Airbus A320
Punctuality (Departure)
--
Punctuality (Arrival)
--
Early on average
--
Age
13y, 6m
Seats
180
Flight Distance
--
Economy
In-Flight Services
None
In-flight entertainment is unavailable
Unknown
No power outlets are available
Seat Information
71 cm
Legroom
--
Seat width
90°
Reclining Angle
3-3
Seat layout example
See more amenities and seat info in the app
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Flight History for QZ389
Check more records from Trip.com about QZ389 before and after today
| Date | Airport | Aircraft Model | Departure | Arrival | Status | |
|---|---|---|---|---|---|---|
| Departure | Arrival | |||||
| Wed, Oct 21 | Penang (PEN) | Surabaya (SUB) | JET | -- | -- | Canceled |
| Mon, Nov 2 | Penang (PEN) | Surabaya (SUB) | 320 | -- | -- | Canceled |
| Wed, Nov 4 | Penang (PEN) | Surabaya (SUB) | JET | -- | -- | Canceled |
| Wed, Nov 11 | Penang (PEN) | Surabaya (SUB) | 320 | -- | -- | Canceled |
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Frequently Asked Questions
What is the current status of flight qz389?
Flight qz389 has been canceled (status: Canceled). Contact Indonesia AirAsia or your booking channel for rebooking or refund (updated Nov 11, 2026).Is flight qz389 on time today?
Flight qz389 has been canceled (status: Canceled). Contact Indonesia AirAsia or your booking channel for rebooking or refund options; if booked on Trip.com, use Manage Booking.Has flight qz389 departed yet? What is the departure time?
Flight qz389 is scheduled to depart at 6:05 PM. The latest actual or estimated departure time is 6:05 PM, and the current status is Canceled (updated Nov 11, 2026).When is flight qz389 scheduled to arrive?
Flight qz389 is scheduled to arrive at 8:05 PM. The latest estimated or actual arrival time is 8:05 PM. Status is Canceled as of Nov 11, 2026.How can I check real-time status for flight qz389?
Track flight qz389 on this Trip.com status page for live departure, arrival, gate and baggage updates. For push alerts on the go, open the same flight in the Trip.com App and turn on flight notifications.If flight qz389 is delayed or canceled, what should I do?
If qz389 is delayed or canceled, first confirm the latest status here (Canceled, updated Nov 11, 2026). Contact Indonesia AirAsia or your booking channel for rebooking or refund options, and check Trip.com Manage Booking if you booked on Trip.com.Has flight qz389 departed from Penang?
Flight qz389 has been canceled and did not depart from Penang (PEN). Contact Indonesia AirAsia or your booking channel for next steps.What is the seat configuration for flight qz389?
Flight qz389 usually flies a Airbus A320 with seat layout 3-3. Layouts can differ by aircraft subtype and cabin product—confirm your seat map in Manage Booking after you purchase.
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Time on arrival: Penang 21:05
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