Weirton Homestays

In January I rented 2 rooms for this past weekend off of trip.com as a nonrefundable booking so I paid for rooms at time of booking and money was immediately charged to my account. Got to hotel for check in, Sherri(sorry if spelling wrong) asked if I wanted to use card on file and I explained I already paid. She said it was a hold for Incidentals so I said ok. She said the computer wouldn't let her use that credit card so I scanned a different one. I then checked my credit card app to see how much hold for incidentals was and it showed being charged for both rooms for a higher price than what I paid. I asked her about it and she said the second room was unable to charge the original card so it charged to that credit card. I first explained it was all pre paid and showed her where it came out of my account in January and on top of that it also didn't make sense that the hotel amount was higher than what I booked at on trip.com which I also pulled up and showed her. She said that my my fault for ”using a 3rd party” because they cannot guarantee rates booked through them. She said I would have to contact them and I asked if she was saying trip.com was a scam and she said it was possible (even though trip.com is a well known booking site and I've never had a issue before). I explained I only thought the hold was for incidentals as she mentioned and was not expecting almost $300 more to be charged and she said there was nothing that could be done as her manager was not in until Monday and the assistant manager had recently quit and they were not allowed to contact their manager on her days off for any reason. I asked multiple times for her to contact her manager since this was a signifant problem as I had not expected a extra charge for the weekend and because I was from out of state it concerned me no one in charge would be available for another 3 days and by then I woukd be gone. She continued saying she was absolutely not allowed to contact her supervisor under any circumstances. Another coworker with her agreed with her. I will say neither employee was rude, but it is ridiculous there is no one they could call to get help. They said corporate would not be able to be of assistance then either and only thier manager who was not available until Monday and they were not allowed to contact on her days off. Other than that (and the fridge not getting cold until the last day).... the hotel,pool, and breakfast were all very nice. Show less

A stay at Comfort Inn places you in the heart of Weirton, a 2-minute drive from Weirton Medical Center - Main Hospital and 6 minutes from Millsop Community Center. This hotel is 4.9 mi (7.9 km) from Ohio River and 5.3 mi (8.5 km) from Williams Country Club.Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.A complimentary on-the-go breakfast is served daily.Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

We are the only Holiday Inn and IHG Hotel close to Newell WV, Chester WV and Steubenville Ohio. Positioned just off US RT 22, nestled between OH & PA, & a mere 20 mi away from Pittsburgh Airport, our location offers easy access to dining, retail, & grocery options.During your stay, you will enjoy our well-appointed guest rooms with one king bed, two queen beds, & king bed suites. Each room is equipped with complimentary Wi-Fi, microwaves, refrigerators & Keurig coffeemakers. Our King Bed Suites go the extra mile, providing a kitchenette area, spacious living room, fold-out sofa, & a generously sized king bedroom.Setting us apart from other hotels in the Steubenville or Weirton area, our pet-friendly hotel offers an array of amenities. Take advantage of our Fitness Center, free Wi-Fi, refreshing outdoor swimming pool, as well as Undo's Italian Restaurant & Sports Bar. Experience a made-to-order breakfast, mouth-watering dinner, & vibrant bar service, available every day. And that's not all! Our lobby marketplace awaits, offering a tempting array of cold drinks and snacks to satisfy your cravings.Rock your summer away at The Pavilion at Star Lake in Burgettstown, PA is located just minutes from the hotel. For business travelers, we are close to Weirton Medical Center, Ergon, Messer Gas, Cardinal Operating Plant, and Form Energy along with the oil and gas pads in the region. We are just a short drive to Chester & Newell WV and Fiesta Tableware.