Weirton Homestays

In January I rented 2 rooms for this past weekend off of trip.com as a nonrefundable booking so I paid for rooms at time of booking and money was immediately charged to my account. Got to hotel for check in, Sherri(sorry if spelling wrong) asked if I wanted to use card on file and I explained I already paid. She said it was a hold for Incidentals so I said ok. She said the computer wouldn't let her use that credit card so I scanned a different one. I then checked my credit card app to see how much hold for incidentals was and it showed being charged for both rooms for a higher price than what I paid. I asked her about it and she said the second room was unable to charge the original card so it charged to that credit card. I first explained it was all pre paid and showed her where it came out of my account in January and on top of that it also didn't make sense that the hotel amount was higher than what I booked at on trip.com which I also pulled up and showed her. She said that my my fault for ”using a 3rd party” because they cannot guarantee rates booked through them. She said I would have to contact them and I asked if she was saying trip.com was a scam and she said it was possible (even though trip.com is a well known booking site and I've never had a issue before). I explained I only thought the hold was for incidentals as she mentioned and was not expecting almost $300 more to be charged and she said there was nothing that could be done as her manager was not in until Monday and the assistant manager had recently quit and they were not allowed to contact their manager on her days off for any reason. I asked multiple times for her to contact her manager since this was a signifant problem as I had not expected a extra charge for the weekend and because I was from out of state it concerned me no one in charge would be available for another 3 days and by then I woukd be gone. She continued saying she was absolutely not allowed to contact her supervisor under any circumstances. Another coworker with her agreed with her. I will say neither employee was rude, but it is ridiculous there is no one they could call to get help. They said corporate would not be able to be of assistance then either and only thier manager who was not available until Monday and they were not allowed to contact on her days off. Other than that (and the fridge not getting cold until the last day).... the hotel,pool, and breakfast were all very nice. Show less

With a stay at Comfort Inn, you'll be centrally located in Weirton, within a 15-minute drive of The Pavilion at Star Lake and Weirton Medical Center - Main Hospital. This hotel is 2.9 mi (4.6 km) from Millsop Community Center and 4.9 mi (7.9 km) from Ohio River.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.A complimentary on-the-go breakfast is served daily.Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Located in Weirton, Holiday Inn Weirton - Steubenville Area, an IHG Hotel is in the business district, within a 15-minute drive of Franciscan University of Steubenville and The Pavilion at Star Lake. This golf hotel is 1.4 mi (2.3 km) from Weirton Medical Center - Main Hospital and 2.9 mi (4.6 km) from Millsop Community Center.Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Enjoy Italian cuisine at Undo's Italian Restaurant, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Weirton? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 45-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.