Hotels near CHINA MALL, Abidjan

A little disappointed with a 5-star hotel, but generally , the gym is small, the pool is also, the room facilities are not enough.

I chose this hotel because of the competitive price compared to a Villa I usually stay in Abidjan. My overall impression was great. The room I stayed had an interesting configuration. The bathroom and shower were I reheated into the bedroom. The shower waster pressure and temperature were great. The internet was fast enough to watch a streamed video. I wish they have more options for menus in the restaurant and for the room service. If I should stay in Plateau, I would go back.

Movenpick Abidjan opened it's doors late December 2020; maybe not the most ideal moment for such an investment, but with quality service one definitely will get customers. As an early Valentine's surprise we went a night out in our own home town for the very first time. To be short : It was the perfect choice. Located in the heart of the Plateau area, business travelers might choose the hotel for convenience. The huge and secure parking garage (no charge) is a big plus in an area where you can need an hour to find a spot.. The Executive room on the 7th and top floor was of decent size, bedding perfect, amenities (including nespresso machine) good. TV was not working, we didn't bother, but honestly forgot to report it to reception next day (Room 720 Mr. manager in case you read this ;-) ). Not having a printed guide in the room, as the TV and App were not working, was problematic.. Check in at 14h took a bit of time, but went smooth in general. We started of with a drink on the outside terrace. Good seating but prices were overdone (3000 XOF for an espresso and 16000 XOF for a glass of wine are just way beyond Abidjan 5*price level). Movenpick should reconsider this, otherwise they will have thirsty guests, and these don't stay for a drink, but will find it in the area immediatly around the hotel. We then joined the Executive Lounge for Happy Hour.. The staff, service, drinks and food made us really smile again. We had to temper their enthousiasm as we planned to go out for dinner later that evening. Breakfast in the Executive lounge was just great, although some of the choices were not available. Check-out at noon was fast. All-in-all, a very pleasant stay, thanks to the friendly and helpful staff and nice decor. Go and check it out yourself! It is worth it!

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Rude staff, extremely unfriendly and unhelpful, aircon constantly turning off. Food is poorly prepared and unsanitary. I strongly advise booking elsewhere- not to mention expensive!! Felt unwelcome from the time we set foot in the hotel, disrespectful staff who don’t care about service. The manager also couldn’t care less about sorting out our aircon. We were told we had to stay in “executive” rooms for a higher price yet the entire hotel was empty. There was no fridge not even a mirror on the wall. Very disappointed

Very close to the airport, very convenient

In general, the hotel is good, but since I came to the hotel late, I couldn't find anyone at first, the taxi driver helped me and the hotel manager came.

Although only short, we really enjoyed our stay here. We arrived late on a Thursday night and checked out on the Saturday morning. Staff spoke wonderful English and were very accommodating of all our needs. On the first night I felt terrible as I went back to reception at least four times to ask for different things (a second towel, water etc) (eek!). The room, although small, was very clean and the air-conditioning worked well. Breakfast was selected the night before, based on about three or four different selections: what we’d like and what time we’d like it. Choices were generally an omelette, pastries, or local dishes with meat. We opted for the basic pastries each morning, though no butter or spreads accompanied them. Otherwise, the bread was very fresh! We also had freshly squeezed juices with our breakfast and they were great! Our stay was incredibly quiet and we slept very well on both nights, partly as I don’t think there were many people staying there at the time. The bed was also super comfortable, though perhaps not to everyone’s liking as the mattress was quite hard (which I love). The only real drawback to our stay is just how far away from everything the hotel is (and maybe also the very dim lighting in the room, as others have commented). That being said, it’s a very local area and a great opportunity to explore away from the tourist sites. As we were to depart the Ivory Coast in a few days and needed Covid tests, staff were very generous in printing out documentation for us upon check out (thank you again!). We’d definitely stay again :)