Jumeirah Saadiyat Island Abu Dhabi

Jumeirah Saadiyat Island Abu Dhabi Reviews

Jumeirah Saadiyat Island Abu Dhabi

Al Saadiyat Island, Abu Dhabi, United Arab EmiratesView Hotel Details
Jumeirah Saadiyat Island Abu Dhabi
Jumeirah Saadiyat Island Abu DhabiJumeirah Saadiyat Island Abu DhabiJumeirah Saadiyat Island Abu Dhabi
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Jumeirah Saadiyat Island Abu Dhabi Guest Reviews

4.4/5
Very Good
75 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.3
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All Reviews(75)
Positive reviews(71)
Reviews with photos/video(10)
Awesome stay(8)
Friendly owner(6)
Negative reviews(4)
Shequxiaoqigai
Ocean Deluxe Twin Room
Stayed in Jan 2024
Family
18 review
4.3/5
Very Good
Posted on Apr 28, 2024
Nice beach but the weather in feb is still a bit cold can’t go swimming in the pool comfortably, especially too windy in this season
Response from Property: Dear Guest,It was a pleasure to know that you enjoyed your stay at Jumeirah Saadiyat Island Resort.Thank you for the kind comment to my team and I am sure that it will further entice and encourage them to deliver better service.Looking forward to your next stay with us.Best Regards,Jumeirah at Saadiyat Island Resort team
Guest User
Ocean Deluxe King Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 17, 2024
good luck with your new schedule
Response from Property: Dear Guest,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team
Nataliia P.
Resort Deluxe Room
Stayed in Feb 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Good afternoon I would like to share my impressions of my stay at Jumeirah at Saadiyat Island Resort. I am very glad that I chose this one out of all the variety of hotels on Saadiyat. A year ago I was here in St. Regis, so the choice of location was absolutely conscious. Since I live in a metropolis, for me harmony with the environment and the absence of high-rise buildings was a priority when choosing a hotel. The hotel is truly luxurious, from the reception to the service on the beach. An exceptionally professional team of managers and service staff makes you feel like a special, long-awaited guest from the first minute of your stay. My experience at the hotel is 100% positive. I had problems with the aggregator through which I booked the hotel, because the service that was specified during booking and payment did not match what the hotel was able to confirm upon check-in. But, thanks to the very sensitive, responsive and wonderful Inessa Ivleeva, the problem that arose was resolved as quickly as possible. I literally fell in love with the Amouage bath line presented at the hotel. This is a brand that fully corresponds to the high class premium level of the hotel. You can purchase any accessory for personal use. Now the magical scent of Amouage will remind me of the unforgettable moments spent in Jumeirah. Just during my stay, the SAL restaurant opened on site - the second project implemented in the UAE. The first restaurant of the same name is located in Dubai, in Burj Al Arab. Well, what can I say? Fantastic place! Absolutely 100% release into the a**osphere. The aesthetically impeccable, elegant, refined design of the hotel and the surrounding magical nature of the Saadiyat coast are absolutely harmoniously integrated with the pleasure that can be obtained from haute cuisine. In conclusion, it is worth saying that there are not many places that attract attention or amaze the imagination, and this is one of them. You may also want to come to Saadiat someday in order to find yourself in a fairy tale from the Arabian Nights. Happy travels to you!
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6/12
Response from Property: Dear Nataliia,Thank you for this great review! It is wonderful to read that we exceeded your expectations and that you had a memorable stay. Great service combined with a relaxing and vibrant atmosphere is what we want to be known for. We look forward to seeing you again soon!Best Regards,Jumeirah Saadiyat Island Resort team
Nana-nuonuojiang🍭
Ocean Deluxe Twin Room
Stayed in Feb 2024
Family
14 review
4.0/5
Very Good
Posted on Feb 20, 2024
The hotel has a good view, has its own exclusive beach, and the supporting facilities are also good. The hardware facilities of the Jumeirah chain are still good. Because the reservation was for a half board, I contacted Ctrip before check-in to inform Tongxing that I have an 8-year-old child. Please confirm with the hotel. Are there any extra charges for dining with my child in Kyrgyzstan? It was also informed that the day of check-in was the child's birthday. After checking with the hotel, Ctrip customer service replied that there would be no additional charge and that a birthday cake would be given as a birthday gift for the child (as evidenced by text and phone calls), indicating that there was a special mention of eight when booking. We were with a 8-year-old child, but when we checked in on the day of check-in, we met a woman at the front desk who told us that because the child was 8 years old, we needed to pay an additional fee of more than 200 dirhams. She also said that we did not inform in advance that an eight-year-old child was staying, so we had to pay the fee. , it’s not about money, it’s about how it can be inconsistent? So I forcefully argued with the female receptionist and explained that I had been informed before... that I didn't want to pay more. The woman said she had no choice but to ask the manager for instructions. Later, I contacted Ctrip customer service. In the end we were not charged any extra fees. But I didn't feel very good. In addition, my friend's birthday cake was delivered to the room after many urgings, but there were no matches because there were candles. Later, I called the service desk, and it took three calls before it was finally sent to the room.
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Response from Property: Dear Nana,We are extremely delighted to receive such a positive feedback from your end and that out facility was able to meet your expectations. Your aforementioned comments have been transferred to the concerned department and in order to review the amenities and requests with your booking agency.On behalf of our entire staff here at Jumeirah Saadiyat Island Resort., we thank you and we hope to see you again.Best Regards,Jumeirah at Saadiyat Island Resort Team
Jiongjiongxiaoxiong
Resort Deluxe Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The hotel environment is very good👍The resort hotel, the service details are in place, there are not many people, the breakfast is very good, very local characteristics, small and exquisite, there is no need to queue up, the beach in the hotel is very beautiful, the room type we booked has a sofa bed, very Suitable for families with children, very convenient! The only drawback is that the location is relatively remote. There are no convenience stores or restaurants nearby, so you can only eat in the hotel.
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Response from Property: Dear Jiongjiongxiaoxiong,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team
Budiebeizi
Ocean One Bedroom Suite
Stayed in Aug 2023
Family
53 review
5.0/5
Outstanding
Posted on Aug 17, 2023
The hotel is nice, the service is OK, and there are souvenirs. Italian restaurant and Arabic restaurant are good. The swimming pool is clean and the sand on the beach is very white. However, some jobs are a bit out of touch
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Guest User
Resort Deluxe Room
Stayed in Feb 2024
Family
12 review
3.5/5
Posted on Feb 11, 2024
The room was relatively small and simply decorated. Compared to the Castle Hotel where I stayed on the first day, the service here was worse. I charged 1,200 per night for an extra bed, but no extra bed came until 10 p.m. Fortunately, Ctrip successfully solved the problem later! Breakfast has few varieties, children's playground is pretty good
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Response from Property: Dear Guest,Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Best Regards,Jumeirah Saadiyat Island Resort team
Mark555
Ocean Deluxe Twin Room
Stayed in Feb 2024
Family
36 review
3.7/5
Posted on Feb 18, 2024
Hygiene: How should I put it? I don’t know why, but I vomited in the middle of the night after eating at the hotel buffet. Facilities: Good. The weather was bad and I didn’t go to the sea to play. Environment: Nice private beach
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Response from Property: Dear Mark555,Your feedback is essential in our efforts to enhance service quality. Your comments have been shared with the right departments that will conduct an investigation if needed.I hope you will give us the opportunity to make things right for you and potentially recover your faith in our resort.Best Regards,Jumeirah Saadiyat Island Resort team
Haidaojintoutianzuoan,shandengjuedingwoweifeng
Panoramic Ocean One Bedroom Suite
Stayed in Aug 2023
Family
31 review
5.0/5
Outstanding
Posted on Aug 14, 2023
The hotel environment is not to be picked, it is beautiful. The beach is also very beautiful, there are few people, the water is relatively shallow, crystal clear, and small fish can be seen! The hotel's children's alms is also very complete! A free water glass per person for recent stays!
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6/7
Yishengyihu
Resort Deluxe Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Jumeirah Resort on Saadiyat Island is ideal for a quiet vacation. It has a blue flag beach, and turtles hatch on the beach every February and March. The room is modern and comfortable, the breakfast is rich in variety, the service is warm and thoughtful, and the Italian restaurant Mare Mare is delicious and not expensive. Special thanks to Mr. Alexander for his help, which made our trip more exciting.
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Response from Property: Dear Yishengyihu,Thank you for choosing us for your staycation and for taking time to share your current experience with us.We are so glad to hear that you have enjoyed your stay with us. We appreciate your kind words regarding your stay.Looking forward to welcoming you back to our hotel.Best RegardsJumeirah Saadiyat Island Resort Team
Guest User
Resort Deluxe Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2024
Exceptional quality of service, a quiet location and a magnificent beach to relax.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing us for your staycation and for taking time to share your current experience with us.We are so glad to hear that you have enjoyed your stay with us. We appreciate your kind words regarding your stay.Looking forward to welcoming you back to our hotel.Sincerely,Jumeirah Saadiyat Island Resort team
Guest User
Resort Deluxe Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 24, 2024
excellent staff, impeccable cleanliness to recommend. I will come back
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Response from Property: Dear Guest,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team
Wangbaodema
Ocean Deluxe Twin Room
Stayed in Jul 2023
Family
10 review
5.0/5
Outstanding
Posted on Aug 4, 2023
The air conditioner is very powerful, the breakfast is okay, but it can basically satisfy the Chinese stomach, the beach is very close, you can swim, it's beautiful
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Jean Philippe
Resort Deluxe Room 1 King bed
Stayed in Nov 2022
Couples
1 review
5.0/5
Outstanding
Posted on Nov 16, 2022
A very nice hotel, very luxurious. Gorgeous room. High quality breakfast. great service
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Guest User
Panoramic Ocean One Bedroom Suite
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Great place for a beach holiday
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback as well as for your kind comments. We look forward to welcoming you again in the future.Best Regards,Jumeirah Saadiyat Island Resort team