Villaggio Hotel Abu Dhabi

It's normal experience as for as concerned of facilities but

I fixed those parts and kept your point clearer. Really enjoyed my stay here. The room was great, the bathroom was huge, and I loved that the window actually opens — check the pictures 😄 Parking was available and convenient, and overall I was very happy with everything. The only small downside is that there’s no lift, but the staff helped with the bags so it wasn’t a big issue. One thing I didn’t like was the checkout day situation. During my whole stay from Sunday to Friday (5 nights), I never asked for room cleaning because everything was already clean. I only called daily to ask for water and coffee. But on the checkout day only, they suddenly said I had to pay for the water because checkout time had started. I found that a bit strange and disappointing, especially considering they saved cleaning time, cleaning materials, manpower, and even helped the environment because I never requested housekeeping. In some hotels abroad, guests actually get appreciated for that — for example vouchers, free drinks at the bar, discounts on food, or complimentary chocolates — simply because they choose not to waste water, electricity, and cleaning products every day. Other than that, I was genuinely happy with my stay 😊

it is a nice hotel, I had to only sleep there. its a bit old, need to be renovated bit in general is very decent and close to the center

Grate hotel, with fair prices and good location. There is bar a bar available on hotel territory with good prices

Alot of walking from the reception to the rooms good gym facilities

The place is very cool and upscale External sessions Fun atmosphere Fast and excellent service Return to the place firmly The reception staff were extremely polite and helpful. They also assisted us with early check-in and laundry service. I extend my thanks to the hotel management and staff, especially Mr. Nasser. I will definitely return on my next visit to Abu Dhabi.

I recently stayed at this hotel and, unfortunately, my experience was disappointing due to the rude and unprofessional attitude of the duty manager. Instead of addressing my concern with courtesy and understanding, the manager responded in a dismissive and disrespectful manner, which left a very negative impression. A hotel’s true quality shows in how it handles its guests when issues arise — and in this case, the lack of empathy and professionalism was unacceptable. I hope management takes this feedback seriously and ensures better training and accountability for their staff, as the location and facilities have potential, but the service needs significant improvement.

It used to be way better than this, it is getting really old without the needed attention.