Rosewood Abu Dhabi

Rosewood Abu Dhabi Reviews

Rosewood Abu Dhabi

Al Maryah Island, Abu Dhabi, United Arab EmiratesView Hotel Details
Rosewood Abu Dhabi
Rosewood Abu DhabiRosewood Abu DhabiRosewood Abu Dhabi
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Rosewood Abu Dhabi Guest Reviews

4.6/5
Great
60 review
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All Reviews(60)
Positive reviews(56)
Reviews with photos/video(5)
Convenient location(5)
Negative reviews(4)
Anonymous User
Executive Room 2 Single bed
Stayed in Feb 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Mar 5, 2024
Cleanliness: the room and the bathroom facilities is pitch-perfect clean. No water stains at all. The bath tub is also cleaned thoroughly, which is important. Location: The view is good but not the best. Service: nice and helpful staff. Helped me order pick up form the airport and send my leftovers to my new place for stay. Breakfast is a bit simple. The Chinese restaurant has a Michelin star but as a Chinese this is just ordinary lever food and way way overpriced.
Response from Property: Thank you for your feedback! We're glad you found our cleanliness and staff service satisfactory. Your comments are valuable to us, and we'll use them to improve our offerings for future guests. We hope to welcome you back again soon.
Mr Gray
Executive Room 1 King bed
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Mar 12, 2024
One of the best hotels that I have ever stayed in. Very classy
Response from Property: Thank you Mr Gray. We look forward to welcoming you again.
SoloTraveling
Deluxe King Room
Stayed in Apr 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 8, 2023
The hotel is connected to the Galleria mall so it was very convenient with food and shopping options. Check in was smooth. The hotel was kind enough to grant me access to my room a little earlier than the normal check in time. I appreciated that a lot as I was tired from my flight. Everyone at the hotel was friendly and helpful. I would definitely stay here again!
Response from Property: Thank you for the review. We are delighted to hear that you enjoyed your experience and look forward to welcoming you again.
KL:
Classic King Room
Stayed in Apr 2022
Family
6 review
5.0/5
Outstanding
Posted on Apr 12, 2022
Great service Staff are great kids were entertained by breakfast and got some toys to play at swimming pool
Response from Property: Thank you. We look forward to seeing you.
aziz adel
Deluxe King Room
Stayed in Jun 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2023
Just everything was perfect 🥰
Response from Property: Thank you Aziz
A Al Hashimi
Deluxe Room
Stayed in Jun 2022
Friends
6 review
5.0/5
Outstanding
Posted on Jun 19, 2022
Incredible & great location with amazing & helpful stuff.
Response from Property: Thank you, we look forward to welcoming you again.
Nocivelli
Deluxe Suite Skyline View
Stayed in Dec 2021
Family
4 review
3.5/5
Posted on Dec 26, 2021
Elegant hotel, perfectly located above the Galleria Mall which is home to some of the finest restaurants in Abu Dhabi (Zuma, Coya, Nusr-ET, LPM, ...). Too bad there always are some issues with the room and its making; otherwise, it'd be a choice I'd wholeheartedly recommend.
Response from Property: Dear Nocivelli, Thank you for your review. We apologize for any issues you've experienced with the room, and we're committed to improving. We hope to welcome you back soon for a flawless experience.
Anonymous User
Classic King Room
Stayed in Sep 2023
Couples
18 review
3.2/5
Posted on Oct 4, 2023
It is a hotel with an Asian background. There are not many East Asian guests. I am disappointed. I will not choose this hotel again next time. There are better options around the same location. The service is not good, mainly due to attitude. Because I paid the full amount for the Ctrip reservation, I stayed in Abu Dhabi for one night. I didn’t choose a deposit when I checked in. At 11 o’clock in the evening, there was a knock on the door, and then I entered the room by myself. I had to lock the minibar👎👎👎. There was a strange man in the room of a sleepy woman. To enter, call in advance? No, I was stunned on the spot. I complained immediately, but the front desk said that it was our hotel's routine policy to lock the minibar and knock on the door three times to enter the room. At that time I really thought... Rosewood, you have to think about the routine arrogance of your local employees. I know there is a Cleveland hospital next to you. You may have enough customers, and the environment next to it is also good. The restaurant downstairs in Rosewood Beijing has treated us well several times. I don’t know that these hotels with Hong Kong background are more unpleasant than hotels with Western background abroad. Why? Just ask the tall male employee who checked you in that day... Ctrip has tried its best to handle the complaint. Is it possible that Ctrip’s booking price is more suitable than other OTAs? I don't know, I think Rosewood shouldn't be like this. Then I don't know why. There are not many Rosewood hotels in the world. If there is one in Abu Dhabi, give it a try and you won’t do it next time. There is a Chinese restaurant downstairs called Dai pai dong food stall. It is a hotel-related restaurant with a dragon at the door. To understand this name, I don’t understand Chinese culture... Rosewood does not feel like it is a serious business, or it is not interested in high-end products. There are misunderstandings about Chinese food… I found a Lebanese restaurant, Almayass, downstairs, as shown in the picture. It was very good, and it was full of locals who came out to eat at night. After a tiring day of visiting, my wife went to Rosewood and fell asleep. I went to eat, and something happened in the hotel room...
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Response from Property: We deeply regret the unfortunate experience you had during your recent stay with us. Your feedback is incredibly important to us, and we want to extend our sincere apologies for falling short of your expectations.Rest assured, we have taken immediate action to address the issues you encountered to prevent such occurrences in the future. We understand the impact this may have had on your stay and want to make things right.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.
Anonymous User
Classic King Room
Stayed in Aug 2023
Couples
15 review
5.0/5
Outstanding
Posted on Aug 23, 2023
Close to Cleveland Clinic Abu Dhabi. There is Galleria shopping center below. As well as the coastal walkway, morning and evening walks are very clean and comfortable. Great location. It is also very convenient to take a taxi. Galleria has fewer people than Dubai, and the shopping experience is better.
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Response from Property: Thank you for your positive feedback, and we hope to welcome you back soon for another memorable stay!
Anonymous User
Executive Room 1 King bed
Stayed in Feb 2024
Business travelers
3 review
4.0/5
Very Good
Posted on May 5, 2024
It's not worth it for more than 3,000 a night. The hotel feels old and shabby.
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Guest User
Classic King Room
Stayed in Apr 2023
Family
76 review
4.0/5
Very Good
Posted on Apr 13, 2023
The location is invincible, the pool is beautiful! There are few things for breakfast. It is not recommended to order. The seaside road next to it is good. The most luxurious shopping mall in Abu Dhabi is downstairs.
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6/9
SMALLsha🐸🚙
Executive Room 2 Single bed
Stayed in Jul 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 16, 2023
It's very convenient to be on the shopping mall, but I didn't feel it. The breakfast is good and the view is good
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Response from Property: Thank you for your feedback! We're pleased to hear that you enjoyed our breakfast and found the views to be good. We are continuously working to improve guest experiences. If you have any suggestions or comments, please feel free to share them. We hope to welcome you again.
Guest User
Rosewood Suite Panoramic View
Stayed in May 2023
Couples
16 review
5.0/5
Outstanding
Posted on May 22, 2023
The room design is extremely reasonable, the shopping mall is downstairs, an ideal hotel for dining and shopping
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Response from Property: Thank you, we are pleased to hear that you enjoyed the comfort of our room design and location. We look forward to welcoming you again.
CALDERON MEZA
Classic King Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Excellent facilities, mall and restaurants
Original TextTranslated by Google
Response from Property: Thank you, Calderon, for sharing your thoughts. We're pleased to hear that you find our hotel's location convenient, especially with its proximity to The Galleria for luxury shopping and dining options. Your feedback is appreciated.
Anonymous User
Classic King Room
Stayed in May 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on May 24, 2023
Facilities: very good Hygiene: clean Environment: great Service: super good
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Response from Property: Thank you. We look forward to welcoming you again.