Dusit Thani Abu Dhabi Reviews
Dusit Thani Abu Dhabi
925 Sultan Bin Zayed The First Street (Al Muroor Road), Abu Dhabi, United Arab EmiratesView Hotel Details
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Dusit Thani Abu Dhabi Guest Reviews
4.6/5
Great
41 review
Verified reviewsLocation4.6
Amenities4.6
Service4.4
Cleanliness4.7
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All Reviews(41)
Positive reviews(41)
Reviews with photos/video(13)
Awesome stay(19)
Delicious breakfast(11)
Clean and tidy(10)
Great service(8)
Awesome rooms(6)
Maulik
Deluxe King Room
Stayed in Jun 2024
Family
1 review
Very Good
Posted on Jun 17, 2024
Good hotel, and great breakfast selection. Got our room quickly, however if you need a connection between two rooms you should arrive early.
Response from Property: Dear Maulik,We appreciate you taking the time to rate us and post your positive review about your stay at our hotel.Your rating and feedback are invaluable to us.Further to your comments regarding the special requests such as connecting rooms, we would like to clarify that any special requests cannot be guaranteed and are subject to the availability upon arrival.Thank you for choosing to stay with us and we look forward to seeing you again in the near future.Yours,Jean-Pierre Trabut, General Manager
Jubilee S
Deluxe King Room
Stayed in Mar 2024
Business travelers
9 review
Great
Posted on Mar 19, 2024
Visited during Ramadan
The breakfast was nice
The in room amenity limited.
I lost power in my room during the stay so I had the technical support to reset the electricity for my room.
All staff friendly and nice
Location wise not prime.
Response from Property: Dear Jubilee,Though our location is not up to your preference, we're glad to learn that you enjoyed the experience, overall.Thank you for taking the time to post your positive review and we look forward to welcoming you again soon.Yours,Jean-Pierre Trabut, General Manager
Guest User
Club Deluxe Twin Room
Stayed in Feb 2024
Business travelers
12 review
Outstanding
Posted on Feb 17, 2024
Good hotel for business travel, nice facilities, very clean. Need to take a car to go everywhere but this is Abu Dhabi so no surprise on that
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience about your recent stay at us.We look forward to welcoming you again soon.Yours,Jean-Pierre Trabut, General Manager
Abdullah
Deluxe Room
Stayed in Sep 2023
Couples
2 review
Very Good
Posted on Sep 30, 2023
It was i wonder hotel
Response from Property: Dear Abdullah,Thank you for sharing your positive review.We look forward to welcoming you again to our hotel in the near future.Yours,Jean-Pierre Trabut, General Manager
Yolandi
Deluxe King Room
Stayed in Nov 2023
Business travelers
2 review
Great
Posted on Nov 27, 2023
Good hotel with easy check in and accesible staff members that are willing to helo
Response from Property: Dear Yolandi,Thank you for your rating and positive feedback.We're glad to hear that you enjoyed the overall experience with us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we all look forward to welcoming you again in the near future.Yours,Jean-Pierre Trabut, General Manager
Dannis Gan
Deluxe King Room
Stayed in Nov 2022
Couples
18 review
Very Good
Posted on Jan 18, 2023
Nice hotel lobby, love the design of the transparent lift. Tried their breakfast and dinner buffet. It was wonderful. Well equipped gym and great pool to chill. Recommend!
Response from Property: Dear Dannis,Thank you for staying at Dusit Thani Abu Dhabi. We are happy to note that you enjoyed the services and facilities of our hotel. We are grateful indeed for your feedback and look forward to welcoming you back to another lovely stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
Alnon.92
Deluxe King Room
Stayed in May 2024
Family
1 review
Great
Posted on Jun 16, 2024
Highly recommended
Response from Property: Dear Alnon.92,We appreciate you taking the time to post your positive review.Considering you rating us 4.5 out of 5, we would love to know if you have any further feedback that could help us enhance our guests' experience in the future.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to seeing you again soon.Yours,Jean-Pierre Trabut, General Manager
ANOOP
Deluxe Room
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on May 26, 2024
VERY GOOD CONDITION
Response from Property: Dear ANOOP,Your fabulous rating and kind feedback are invaluable to us.Thank you for choosing to stay at Dusit Thani Abu Dhabi and we look forward to seeing you again in the near future.Yours,Jean-Pierre Trabut, General Manager
C4chrissie
Deluxe Room
Stayed in Jul 2022
Couples
201 review
Outstanding
Posted on Jul 10, 2022
The location of the hotel is close to the East mangrove and also close to the city. Less than 10 mins if you get taxi or driving yourself.
They gave us welcome dessert for EID and hygiene kit which was really considerate.
Staffs were very friendly and helpful.
Thai restaurant of the hotel was one of the best I had tried in UAE.
Response from Property: Dear Valued Guest,Thank you for staying at Dusit Thani Abu Dhabi. We are happy to note that you enjoyed the services and facilities of our hotel. We are grateful indeed for your feedback and look forward to welcoming you back to another lovely stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
attsarana
Deluxe Twin Room
Stayed in Oct 2022
Family
7 review
Posted on Nov 11, 2022
Not a Thai Hospitality the hotel promises. Absolute rude behavior from check-in officer and duty manager on check-out date. The booking has 3 breakfasts included but the attendant initially claimed that breakfasts were not included and took 1h+ to check the bf and fixed the issue. After check out, since we had an evening flight we unwind at lobby seating area (with reception notified and cleared) but duty manager at ground floor (a european woman) came to check on us and explicitly told that this is unacceptable. Tried to contact hotel staff to write a complain but no one reacted or assisted on getting a duty manager details. An absolute disgrace service thats makes our Abu Dhabi trip much less enjoyable.
Response from Property: Dear D260340****,Thank you for staying at Dusit Thani Abu Dhabi. We regret to learn that our team was not able to delight you during your stay, Please be assured that corrective actions have been immediately implemented to ensure that this incident will be prevented from reoccurring. On a different note, we shall revert to your message sent in another platform in due course. We hope that you will give us another opportunity to welcome you back to Dusit Thani Abu Dhabi.
Abhi rahman
Deluxe King Room
Stayed in Jul 2022
Friends
16 review
Posted on Aug 28, 2022
Nicely
Response from Property: Dear Valued Guest,Thank you for staying at Dusit Thani Abu Dhabi. We are happy to note that you enjoyed the services and facilities of our hotel. We are grateful indeed for your feedback and look forward to welcoming you back to another lovely stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
jamal
Deluxe King Room
Stayed in Aug 2023
Family
1 review
Outstanding
Posted on Aug 18, 2023
It was excellent 👏
Response from Property: Dear jamal,Thank you for taking the time to share your positive review.We're glad to hear that you enjoyed your experience with us.Thank you for choosing to stay with Dusit Thani Abu Dhabi and we all forward to welcoming you again in the near future.Yours,Jean-Pierre Trabut, General Manager
Anonymous User
Deluxe Twin Room
Stayed in Dec 2022
Family
1 review
Great
Posted on Feb 5, 2023
Very nice hotel with great Thai hospitality
Response from Property: Dear Valued Guest,Thank you for staying at Dusit Thani Abu Dhabi. We are pleased to note that you had an excellent stay. We are grateful indeed for your feedback and look forward to welcoming you back to another fantastic stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
Mohamed Madi
Deluxe Room
Stayed in Sep 2022
Business travelers
1 review
Very Good
Posted on Sep 15, 2022
This is a very nice hotel in all aspects.
Response from Property: Dear Valued Guest,Thank you for staying at Dusit Thani Abu Dhabi. We are pleased to note that you had an excellent stay. We are grateful indeed for your feedback and look forward to welcoming you back to another fantastic stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
Guest User
Deluxe King Room
Stayed in Sep 2022
Couples
7 review
Outstanding
Posted on Nov 28, 2022
Very good
Response from Property: Dear Valued Guest,Thank you for staying at Dusit Thani Abu Dhabi. We are pleased to note that you had an excellent stay. We are grateful indeed for your feedback and look forward to welcoming you back to another fantastic stay in Dusit Thani Abu Dhabi. Yours, Jean-Pierre Trabut, General Manager
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