Pickalbatros Palais Des Roses - Agadir - All Inclusive

Our stay was truly disappointing. The hotel's hygiene was a major letdown; the room towels were noticeably yellow and clearly hadn't been replaced in a long time. Although the hotel is rated 'five diamonds,' it's not a five-star hotel. It's also not a new hotel, as it's reopening in 2025 after a renovation and rebranding. They didn't provide basic toiletries like toothbrushes at all—it wasn't just that they didn't offer them proactively, they simply weren't available. There was no room service, which was very inconvenient. The SPA charged a hefty 850 AED per hour, but the actual massage time was less than an hour, and the hygiene conditions were appalling. What was even more unacceptable was that the slippers provided to guests at the SPA were clearly worn-out ones from other guests, without proper replacement or sanitization. Overall, the service quality did not match the price at all. I definitely do not recommend staying here.

Excellent service, fantastic facilities, close to the beach, and great food! The gym provides towels, is sanitized, has water, and features brand new equipment. Plus, there's a wonderful spa perfect for rest and relaxation.

An excellent stay, very good service. The staff were attentive, courteous, and kind – a real bonus.