What a lovely hotel and wonderful location! It is set one road back from the main road so it is quiet but within less than five minutes walk you are amongst the many shops and bars and beautiful beach. We were in room 505 which had a spacious lounge and bedroom, a small kitchenette with a kettle and fridge and a fair sized bathroom with toiletries. The bedroom had a balcony with sun loungers and a table and chairs - and a lovely view of the sea and the island opposite. There were air conditioning units in the lounge and bedroom and also a safe. The hotel is spotlessly clean and the towels and bed linen are changed regularly. Of course the bathroom bin needs to be emptied as you can't flush toilet paper down the toilet. I took scented nappy bags to put the paper in as recommended by someone else on this site! The hotel food was good, I have only been all inclusive in larger hotels so there wasn't as much choice as I'm used to but what was there, was good. There were Greek and Cretan specialities every day which was fun to try. I think there was something for everyone to eat, salads, meat and vegetables etc. The all inclusive drinks were ok, I tried the beer, cocktails and the wine - Prosecco wasn't included, unfortunately! The pool looked fine (I didn't go in), there are lots of sun loungers by the pool, but no parasols, however, most of the time the area had shade on one or the other side of the pool so you could always get out of the sun. The pool bar had snacks left over from lunch which was fine. The staff were very friendly and helpful (as were everyone we met in the bars etc outside) and there seemed to be children's play areas and baby changing facilities in every bar we went to. There is a bus to Chania but these can get extremely packed but it's only a 20 minute journey. It's definitely worth going there as it's very pretty. We also did a 7 Villages trip on The Little Fun Train which was actually really pleasant and took us into the hills where we saw lots of orange and olive trees and also a couple of stops where we weren't pressured into buying anything. You can book this at their place on the main road, they do lots of trips. I would recommend this hotel and Crete is on my list of places to return to!