Marina Sands

The hotel is located on the busy main street in town, but the grounds (garden, pool area) face the sea, so you don't hear any traffic noise at all. The grounds are nicely landscaped, and the garden is well-maintained and beautiful. The hotel is situated on the busier beach, but you can still find peace and quiet by the pool. The room was simple, clean, and spacious – appropriate for its star rating. We would have liked a bit more variety at breakfast. In our opinion, they could offer more with hardly any additional investment. There were only oranges, never any other fresh fruit (canned fruit instead), which is a bit of a shame in a country where so much grows. All in all, we think the price-performance ratio is about right. There are many tavernas, souvenir shops, and similar businesses in the immediate vicinity.

The value for money is perfect! Beach location: top-notch. Rooms: a bit dated, but very clean. Comfortable beds, small terrace with sea view. Breakfast: could be a bit more substantial and varied. Otherwise, very tasty. The only drawback: regardless of whether you buy anything at the pool bar or not, the sun loungers and parasols cost extra. Air conditioning and the safe also cost extra. We didn't use any of these. The gardens are sensational. The staff is incredibly friendly; we would definitely come back.

The girl at the bar, uncouth, unfit, unsmiling and most of all disrespectful. He used to bully the kids who were eating something they bought from the supermarket. He also took the sunbeds for us, because we didn't get coffee at 11:30 from the bar but at 09:00 from the bakery. He was constantly ruffling us to the administration but the administration was simply emptying us as expendable. In general, they didn't even care if this inappropriate employee created a problem for us. The ladder in the swimming pool, from the bottom of the stairs cuts like a knife, as a result of which our child was injured and taken to the Chania hospital. The hotel doesn't even have an emergency pharmacy. The laptop wires in room 39 are exposed and extremely dangerous. The lighting cables around the pool are bare and out of the ground even though everything around them is wet. BOBAN and ANGELIKI are excellent people who always help as much as they can. The cleaners are kind and discreet. The owners are simply absent and indifferent. We are still here and I will add additional review depending on what else they do to us until we leave out of revenge for choosing to eat outside the hotel as well. The bar the worst. Dirty tables, broken or cracked glasses, rude or pretentious employee. Away and away again. NEVER AMATEURS AGAIN.