Insight Resort Ahangama - S&S Other Certified Reviews

Response from Property: Dear Valued Guest,Thank you for taking time to share your feedback with us regarding your recent stay. We are delighted to hear that you enjoyed our fantastic seaside location and the beautiful views of surfers and the ocean.We appreciate your comments about the backyard pool and will certainly take your concerns regarding the facilities into consideration. We are pleased to inform you that we are currently undergoing renovations to enhance our amenities and ensure a more comfortable experience for all our guests. Additionally, regret any disturbances caused by staff in the corridors. We are addressing this matter with our team to ensure that your comfort and peace during your stay are prioritized.We would be honoured to welcome you back to Insight Resort in the near future. Thank you.- The Management -

Response from Property: Dear Valued Guest,Thank you for your review and for highlighting the positive aspects of your stay with us, such as the well-maintained property, spacious room, and complimentary fruit. We are glad you enjoyed these features.We appreciate your feedback regarding the massage service. We would like to clarify that it’s a complimentary welcome gesture for our guests. We understand that the availability of the masseur can be a challenge, and we are working to improve the efficiency of this service.Regarding the outdoor swimming pool, we prioritize the safety of our guests and unfortunately, due to the heavy rain on your arrival day, the pool was closed for safety reasons. We hope you will consider staying with us again on a future visit, and we would be happy to assist in planning a visit during better weather conditions.Thank you.The Management

Response from Property: Dear Valued Guest,Thank you for choosing to stay at Insight Resort and for awarding us top marks.! We are delighted to hear that you loved your experience with us.Your satisfaction is our top priority, and we’re thrilled that we could provide you with a wonderful stay. We truly appreciate your support and hope to welcome you back for another fantastic experience in the future!Thank you.- The Management -

Response from Property: Dear Valued Guest, Thank you for taking time to share your wonderful feedback about your recent stay at Insight Resort. We're thrilled to hear that you had such a positive experience and that you enjoyed our clean and fun pool, with its opportunities for ball games! It's fantastic to know that our prime location right on the beach met your expectations. We're also delighted that you found your room to be clean, our staff lovely, and the food nice. Your appreciation is a great source of motivation for our team. We hope to welcome you back to Insight Resort again soon for another memorable stay! Thank you. - The Management -

Response from Property: Dear Valued Guest, Thank you so much for your kind words and for recommending us! We are thrilled to hear that you had an amazing time during your stay. Our stunning location, delicious food, and warm hospitality are what we strive for, and it's wonderful to know that you appreciated them. Your recommendation means a lot to us, and we can't wait to welcome you back for another relaxing and enjoyable experience. Thank you. - The Management -