Ozpark Hotel

Hotel is reasonable for the price. However, booked with Trip app for 2 adults and 2 kids, the 3 person room was not suitable, although it was proposed in the app. The hotel offered is a second room, for the same price, hence solving our problem.

This is a very high quality building. The staff are very helpful though they do almost no English. We appreciated that one staffer walked us about 3 blocks to a restaurant they recommended which proved to be excellent. It could easily have won five stars if only two problems were overcome. Though we request smoke-free rooms, this room definitely had a pretty strong smell of cigarette smoke. We get the impression that foreign tourists may very seldom visit here, so perhaps it's impossible in the local culture to keep a number of rooms smoke free. (Our friends traveling with us happened to get a smoke-free room). Also, even though it was quite cold outside, the room was unusually hot. Even when we got up in the middle of the night to turn on the air conditioning (which should not be needed when it's cold outside) it never got cool enough to sleep comfortably. Finally, we just opened the window to cool off the room. But then some big dogs were fighting just outside making a lot of noise that kept us from getting to sleep. My friend and I tried the sauna at night but found it cooled off and needing a lot of time to heat up. We suppose it's really a great sauna and pool when you get there at the right time. A hotel with a lot of potential, but that needs to deal with a couple matters.

The facility maintains infection control policy which was set up by the local public health authorities, very clean room. Night administrator was very helpful, breakfast was 5 star standards.

Very friendly personnel