Guest User
July 31, 2023
For Turkish guests: Make a reservation by specifying your room, place and conditions clearly, or call after the reservation, submit your requests and get confirmation and go. As you know, Türkiye's conditions give priority to foreign tourists (everywhere).
Hotel food 10/7.5
Location of the hotel 10/7.5
The beach and quality of the hotel 10/6
Hotel pool 10/6.5
I would like to open a parenthesis for the hotel's employees. I've seen many hotels where everyone has a bartender, I think this is the only one. Guilty management. There are very few staff working in the bar section. 8 out of 10 times you wait in line. The bartenders and their staff are exhausted, but the children still do their best. Staff is short. But let's take the cook part for example, there is an excess of staff. The cook, around 40 years old, working at the snack restaurant next to the bar, is very sullen. Although his face can't spoil my fun.
All the young people serving the tables in the restaurant are enthusiastic and good at their job. But their workload is excessive. I do not remain silent while taking millions from the hotel and losing the lives of the staff.
I can't tell you what a bad impression it was when a person at the hotel bar hit on a foreign customer whose name I will not mention. I think he thought we didn't speak English. Afterwards, I asked for his free special and he sent me with another simple drink that he prepared in 30 seconds. Considering the cultural level, I didn't pay much attention to it. I send my love to other bartender friends.
Yes, some local customers come with a really touchy attitude and prejudices, there is discrimination against Turkish customers, etc. I did not go with this impression because there are really problematic profiles in our country. Despite this, even though I went with zero prejudice, the hotel reception forced me to leave a negative comment.
First of all, we were given the smallest room on the floor. Hotel manager and receptionist friends who think they are very smart should read carefully from here.
Just because we did not specify a room, we were given the narrowest room I have ever seen in my life (which I think should be closed).
I went downstairs in a calm and polite manner and asked. At first they told me they were full, I said I understand you, but there will be exits etc. He said it was very difficult, but let's take notes, etc. I was passed over. Then I went down again and said, "I hope you took notes, it didn't seem like that to me, but look, I'm asking you, I'm not that profile that creates tension, I asked nicely, I would be very grateful if you could help me." Again, there are places available on Wednesday, let's not make any promises, but (the hotel manager conveyed this part in this way, I will try to arrange it on Wednesday)
Finally, my wife came downstairs as a bad cop and said, "I will never accept it, you cannot stay in that room", etc. He held it out for a while, the manager tampered with the screens, said there is a place tomorrow (Tuesday), let's arrange it.
Now I ask you, Mr. Principal, is your attitude towards someone who speaks like a man? Is being polite a crime? If you open your mouth, the first thing you will complain about is the Turkish customer. So bro, you are doing what the bad cop wants?? We saw that our wishes could be achieved through police tactics, whether good or bad, that we did knowingly and willingly.
In addition, foreign tourists arrange cheaper places on this platform, while Turkish tourists pay more (in dollars).
What is your problem? I couldn't figure it out.
Apart from these
The hotel's gym 10/2 is unusable
Some products in the hotel's food are not available until they are first grown.
. There are more standard products and they are added without any problems.
Cutlery is not refilled fast enough. The culprit is the lack of staff, namely the management.
You give these young people a penny, but you make the most money off their backs. I saw that the senior staff was in good spirits.
Finally, I would like to convey my love and respect to animator Tayfun. Without that, time won't pass in your hotel :)
I give the hotel neutral due to poor management and low staff. I'm changing it to negative instead of neutral because of the management that ignores customers who think they're smart. I close this review with a score of 10/5.
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