Guest User
October 15, 2025
The worst hotel I have ever been to in my life! The food was absolutely disgusting — every day the same awful pasta, a few tasteless salads, and maybe one meat dish if you’re lucky. All ten of us in my family got food poisoning from their so-called “restaurant.” What they serve isn’t food for people — it’s food for animals. The staff are constantly trying to cheat you out of money. Nothing is cleaned unless you leave at least 200 lira, and even then, the room stays dirty. I paid that amount, and the floor wasn’t even swept or mopped. The hotel has no shame at all. On top of that, people steal in this hotel! My mother’s earrings were stolen, my aunt’s cigarettes disappeared from the room, and my grandmother’s tea — which she bought herself — was taken. This place has zero security and zero respect for guests. The pool is dangerous and should honestly be closed. My aunt fell because the steps were loose — the staff just said “sorry” and took her temperature, which made no sense. Two days later, another man fell and broke the steps completely. Their solution? They removed the steps entirely. Now there are no steps at all in the pool! How is that even acceptable? For three days in a row, there was no tea for breakfast, even though they kept promising there would be “tomorrow.” The level of lying and carelessness in this hotel is unbelievable. And as if that’s not enough — the cats. There are cats everywhere. They pee on the towels around the pool, they walk all over the restaurant tables, they poop near the pool and the waterslide, and it all gets smeared around. The smell is horrible, and no one from the staff cares or cleans it properly. This hotel is a total disgrace — dirty, dangerous, dishonest, and disgusting in every possible way. I wouldn’t stay here again even if it was free. I won’t ever step foot in Kleopatra Beach Hotel again, not even within a kilometer of it. This was the most awful and infuriating vacation of my life.