This isn’t a five stars hotel, this isn’t a resort, this is a budget hotel sold as a five-stars inclusive ultra all inclusive resort. Pure scam. The rooms, food, facilities and services are exactly those of a 3 stars, i may add " a bad 3 stars" Do not come with kids to this place: Except for the water sliders, the other options, which are limited, aren’t included = you have to pay. For kids, even popcorn and sugar candy nearby the show stage aren't included and the prices were in euros. The only part which may suit for kids is the beach: sandy. Apart from that, don’t consider it an option for your holidays. The place is barely a three-stars with dated, small rooms. Noise isolation is a problem, and based on the limited area it occupies, all the rooms face a different type of noise: the road, the small “zoo” with its occupants, the extractors from the canteen, the music from the shows of the place and nearby resorts. Talking of which, note there are nearby options by the same price, or lower prices: Gold Island, Lonicera, Alaiye Resort just to mention two which I compared rates to and to my surprise this rotten place is more expensive. Nonsense In our room, for example, we have a leak from the sink (room 2313), which was reported 30 minutes after we checked in. Two days passed by and we were told someone would come. The third day we were told “The plumber fixed it” and , guess what… the same water under the sink, and near the toilet so our feet were always wet. No fixing, no nothing and at the reception they take note, as if to do something.. They dont care! You already paid...Whatever… Room service isn’t the best either: for three days the balcony and the corner with the single room was not touched by the maid. Mold in the bathroom, and a really annoying, whining sound after flushing will be heard every time you use your toilet. The canteen - don’t dare to think there is a restaurant, is huge and yes food isn’t the problem. You’d get always something to eat. Don’t expect exquisite food or taste. Super standard food. The problem is the crowds and to get a table to “enjoy” your meals. Important notice, in case you decide to wait then you'll seat in dirty tables and no clean cutlery available. Disgusting, frustrating and shows the ultra all inclusive amenities you'd get. I got the impression that these people came just to eat. Waiters take their time to take away dirt plates from the freed tables, furthermore the cleanliness of the tables and floors isn’t the one you’d expect for. The best time to have lunch around 13:30, one our after the starving low class guests have fought their way throughout the available food. Dinner by 19:45-20:00. Same story as for breakfast. People start to gather by the entrance around 18:30. If you are expecting a wide range of fruits, I am sorry to disappoint you, only watermelon and apples; a couple of days after our arrival they offered apricots and oranges. No lunch box available: if you plan to
