Hotel Sol e Mar Albufeira - Adults Only

The staffs are totally not helpful. They do not help moving your luggages up or down the stairs (4-5 stepd) at the entrance and inside the hotel (7-8 steps) No smile at most timre. No checkin ticket for luggages storage, and warn us they do not responsible for and lost. Anyone can walk into the storage room and take whatever item they want. Totally no service...and we are told it is way to go at their. The reception woman was stern face with no smile throughout the conversation. The breakfast manager, a older woman, also no smile and rude.

We are glad that we booked this hotel. The beach view was breathtaking and remarkable. Not to mention its excellent location where the old town cobbled street is just right in front of the hotel. We particularly enjoyed the breakfast where they offered great selections and indeed one of the best breakfasts we've tried in our Portugal trip. Hotel staff were mostly friendly, especially those in the restaurant, except for the housekeeping staff who refused to give us extra drinking water on the next morning even before we checked out.