Best Western Knoxville Airport/Alcoa

Renovations were pleasant. Updated rooms with working air conditioning. Coffee, microwave, and refrigerator in the room. Darkening draperies are a plus. Breakfast consisted of scrambled eggs, pancakes, potatoes, and sausages. Without labeling, not sure if the sausage was pork or turkey, though. Also cereals, yogurts, packaged baked assortments, and several juices. Other amenities included a Coca-Cola machine with a selection of grab-and-go items for purchase.

Close to the airport but far away from the centre. Amenities were great.

Everything was great. We didn't eat breakfast there, because it wasn't a whole lot of great options I liked, but they did have options..

Building & parking area was fair, room was mostly clean, hallway had a bad smell and front desk staff was immensely rude!! When I return to the area I will never, ever stay here again. I was very unwelcome!

Arrived very late and checked in only to get to room and it was not clean and beds not even made. Went back down and was told they had only one room with king size bed and pull out love seat. Our reservation was for two queen beds because we are all adult size people. Of course the pull out bed was less than comfortable. Only received small discount.

The water pressure wasn’t good. The one bed felt like I was sliding off it all night long I think I should be compensated for such a bad experience. I told the staff about the situation and they acted like they didn’t care. The only plus I will say about the hotel was the Breakfast was Excellent!!

The room was relatively clean and smelled clean. The water pressure in the sink was very low. The shower water pressure was also low but the water did get hot. Breakfast was really good. They had biscuits, gravy, eggs and sausage. Along with cereal options.