Raml Station، 16 Saad Zaghloul Square, Al Mesallah Gharb WA Sharif Basha, Al Attarin, Alexandria, Alexandria Governorate, 99999, EgyptView hotel details
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Guest Reviews of Steigenberger Cecil Hotel
8.8/10
Very good
80 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.5
Service8.8
Cleanliness8.8
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All reviews(80)
Positive reviews(31)
Reviews with photos/video(13)
Great service(12)
Great location(9)
Awesome stay(7)
Awesome rooms(7)
Delicious breakfast(6)
Nice sea view(4)
Too noisy(4)
Negative reviews(2)
Guest User
Classic Room
Stayed in Apr 2026
Traveling with friends
1 reviews
6.5/10
Posted on May 21, 2026
Be careful, they took $200 out of our suitcase and put $2 instead. We noticed it when we left the hotel.
Response from Property: Dear Esteemed Guest,Kindly advise your direct email address, as management needs to contact you urgently.
Babella
Junior Suite
Stayed in Mar 2026
Couple
19 reviews
9.0/10
Great
Posted on Apr 9, 2026
It feels a bit like the Peace Hotel in Shanghai, very classic and historic. The service is good, and breakfast is decent. The room has a great view but it's very noisy facing the street; locals love to honk their horns, and it only quiets down after 10 PM. The hot water in the shower is difficult to adjust.
Original textTranslated by Google
Response from Property: 親愛的 M, Babella ,感謝您分享近期的入住感受與寶貴時間。很高興得知您喜愛我們經典雅緻的風格、貼心的服務以及房間景觀,也感謝您對早餐的客觀評價。對於您在入住期間遇到的環境噪音與淋浴水温調節不便,我們深表遺憾。我們始終以舒適、放鬆與高品質體驗為目標,期待每一位賓客都能在愜意氛圍中享受安穩的休憩。再次感謝您的反饋與支持,期待在不久的將來再次歡迎您光臨,為您帶來更為愉悦的旅程。此致,Kind regards,Steigenberger Cecil Hotel Management
Tobyskchan
Classic Room
Stayed in Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 26, 2026
The location of the hotel is perfect which is close to downtown and tge beach road. The amnities inside the room Alexandria enough (but you neeed to bring your toothpaste and tooth brushes. Receptionsts and room services Alexandria very helpful. I lived in standard non-smoking room. For improvement, hotel can arrange street cleaning more to keep the surounding environment clean and tidy.
Response from Property: Dear Mr. Tobyskchan,Thank you for sharing your experience and for highlighting our convenient location near downtown and local attractions. We are delighted to know you found our team at reception and housekeeping helpful and that your room met your needs.We appreciate your note regarding in-room provisions and your suggestion about the surrounding environment. Feedback like yours helps us reflect on how we support a comfortable and welcoming stay.We are grateful you chose to stay with us and hope to have the pleasure of welcoming you again soon.Best regards,Kind regards,Steigenberger Cecil Hotel Management
Guest User
Superior Room
Stayed in Nov 2025
Other
17 reviews
9.5/10
Amazing
Posted on Jan 2, 2026
The staff we encountered were all friendly and responsive. The room facing the Mediterranean Sea was absolutely worth it, especially seeing Alexandria after the rain first thing in the morning. The breakfast was delicious, and it's a hotel with history and stories.
Original textTranslated by Google
Response from Property: 親愛的M45875**** ,感謝您分享入住感受與美好時刻。得知我們的團隊以親切與即時的服務為您帶來愉悅體驗,深感欣慰。很高興您喜愛面向地中海的景觀客房與雨後城市的風光,也謝謝您對早餐的肯定。能讓賓客在富含歷史韻味的環境中感受舒適與味蕾的滿足,是我們一直珍視的待客之道。期待不久後再次為您呈現同樣出色的住宿體驗。Kind regards,Steigenberger Cecil Hotel Management
SuhairImranAnati
Classic Room
Stayed in Apr 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on May 31, 2026
More than excellent..so cooperative team in reception , restaurant,rom service..excellent location..very clean place ...
Response from Property: Dear M. SuhairImranAnati,Thank you for sharing such encouraging feedback. We are delighted to hear that our reception, restaurant, and room service teams made a strong impression.It is wonderful to know you enjoyed our location and found the property exceptionally clean. Providing attentive service and a well-maintained environment reflects our commitment to hospitality.We truly appreciate your kind words and look forward to welcoming you again soon.Best regards,Steigenberger Cecil Hotel Management
Abdulkader Jamalallail
Classic Room
Stayed in Mar 2026
Solo traveler
6 reviews
9.0/10
Great
Posted on May 15, 2026
Nice hotel and excellent location you can explore all nice historic places in Alexandria . Price is very great for all the hotel advantages
Response from Property: Dear Mr. Jamalallail,Thank you for sharing your feedback. We are delighted to hear that you enjoyed our convenient location for exploring Alexandria’s historic landmarks.It is also wonderful to know that you found the value of your stay to be excellent. Providing memorable experiences at a fair price is central to our service philosophy.We appreciate your kind words and look forward to welcoming you again soon.Best regards, Steigenberger Cecil Hotel Management
Mzee Mtembezi (The old man who walks)
Classic Room
Stayed in Dec 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jan 18, 2026
Outstanding service levels
Magnificent historic building
Well renovated without losing character.
Rooms are furnished with everything you need in a very traditional manner,which suits the building perfectly add to that a very new bathroom and a side sea view.
Food was excellent and well priced.
Very highly recommended
Response from Property: Dear trip.com User,Thank you for sharing such generous feedback about your stay. We are delighted that the historic character, thoughtful renovations, and traditional room design enhanced your experience.It is wonderful to hear that the modern bathroom and side sea view added comfort, and that you enjoyed the quality and value of the dining. Your high recommendation means a great deal to our team.We appreciate your kind words and look forward to the pleasure of welcoming you back.Kind regards,Steigenberger Cecil Hotel Management
Guest User
Classic Room
Stayed in May 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jun 28, 2025
Excellent hotel! Great stuff! Great position ! Very clean! I did enjoy my journey here very much!
Response from Property: Dear ReviewerThank you for sharing your experience at Steigenberger Cecil. We are so glad that we lived up to your expectations. The entire team are looking forward to welcoming you once again in the near future for another fantastic stay.Sincerely, Islam SabryGeneral Manager
Guest User
Classic Room
Stayed in Nov 2025
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Dec 30, 2025
A very good experience. The breakfast restaurant has a great view from the window.
Original textTranslated by Google
Response from Property: Dear ReviewerThank you for sharing your experience at Steigenberger Cecil. We are so glad that we lived up to your expectations. The entire team are looking forward to welcoming you once again in the near future for another fantastic stay.Sincerely, Islam SabryGeneral Manager
Guest User
Classic Room
Stayed in Jul 2025
Traveling with friends
6 reviews
8.5/10
Very good
Posted on Nov 1, 2025
Beautiful historic hotel with stunning sea views and perfect location on the Corniche. Clean rooms, excellent service, and great atmosphere. Highly recommended for anyone visiting Alexandria.
Response from Property: Dear Guest,Thank you for sharing such wonderful feedback. We are delighted that our historic setting, sea views, and location along the Corniche contributed to a memorable stay.It is a pleasure to hear that you enjoyed the clean rooms, attentive service, and welcoming atmosphere. Your recommendation means a great deal to our team and reflects the hospitality we strive to offer every guest.We look forward to welcoming you back on your next visit to Alexandria.Steigenberger Cecil Hotel Management
ChPang
Junior Suite with Sea View
Stayed in Nov 2024
Couple
19 reviews
9.5/10
Amazing
Posted on Dec 7, 2024
It is heritage hotel with history dated back almost 100 years, and stayed by famous people in the past such as Winston Churchill and Elvis Presley. Located centrally and easily accessible to most of the key attractions in Alexandria. Highly recommended place to stay.
Response from Property: Dear Valued Guest,Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely,Islam Sabry General ManagerSteigenberger Cecil Hotel - Alexandria
Hussam25
Classic Room
Stayed in Jul 2025
Couple
1 reviews
9.0/10
Great
Posted on Aug 5, 2025
Great hotel, location and service. My only issue the room smelt a bit humid.
Response from Property: Dear Mr. HussamThank you for sharing your experience at Steigenberger Cecil. We are so glad that we lived up to your expectations. yet please accept our apology for any inconveniences concerning the smell.The entire team are looking forward to welcoming you once again in the near future for another fantastic stay.Sincerely, Islam SabryGeneral Manager
Majed Mohammed ALfaihani Alsebaiei
Classic Room
Stayed in Mar 2025
Family
9 reviews
10/10
Outstanding
Posted on Apr 22, 2025
A beautiful hotel that carries the scent of the past in the present. High-class treatment from the staff. Thank you.
Response from Property: Dear Mr. MajedThank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely,Islam Sabry General ManagerSteigenberger Cecil Hotel - Alexandria
Guest User
Classic Room
Stayed in Jul 2025
Family
2 reviews
10/10
Outstanding
Posted on Aug 17, 2025
Excellent all around. Would stay again
Response from Property: Dear guest,Your kind words are greatly appreciated. It's delightful to hear that your stay was excellent all around. We aim to create memorable experiences for our guests and it's encouraging to know we achieved this during your stay. Looking forward to welcoming you back in the near future.Best regards.Steigenberger Cecil Hotel Management
Mohamed n 86
Deluxe Room
Stayed in Aug 2024
Traveling with friends
2 reviews
2.0/10
Posted on Sep 25, 2024
Can’t believe that can happen when I stay in hotel that should have big name
I have really bad experience with that hotel and can’t believe the management
Thy give refund to customer cuz he keeps yelling at them cuz of the electric issue
And when I ask about my refund cuz we both left the hotel
No money for me cuz I was nice