Hillcreek Gardens Tagaytay

Our stay at Hillcreek Tagaytay was truly enjoyable. The place has a peaceful and cozy atmosphere, perfect for a quick escape from the city. The rooms were clean, comfortable, and well maintained, with scenic views that highlight the beauty of Tagaytay.

Nice and clean very fancy place

Here for a wedding. Many of the hotels in the area specialise in weddings. Resort is clean, well staffed, amd relaxing. We were attending wedding at another venue. There were events here while we stayed but the pre was no noise disturbance due to layout. Food good (especially Byrons) and staff friendly. Rooms well appointed and the bathroo,s were large and functiomal witout being flash

⭐ 0 Star — A Complete Waste of Time We drove all the way from Makati to Tagaytay for an ocular, only to be completely ignored. First, the security guard asked us 10 different questions and it felt like an interrogation. We felt so unwelcome. Already, it was a terrible experience! Since we first spoke on October 5 and upon arrival, not a single person from your sales team reached out or followed up — despite confirming the appointment for October 17 and assuring me that it was “noted.” We waited for 20 minutes in your office, were eventually led to the “blue room” to meet the salespeople, and still waited endlessly. No one seemed to know what was going on. The entire experience was disorganized, unprofessional, and a total embarrassment for what’s supposed to be a reputable resort. What makes this worse is that I had been messaging since October 5, trying to coordinate. Had your team shown even a fraction of professionalism, you could’ve had a full week’s stay from guests who have shared stages with Tony Robbins and Oprah Winfrey, using your amenities daily and generating great exposure for your brand. Instead, you’ve shown a complete lack of awareness, urgency, and business sense. Opportunities like this don’t knock twice — and you’ve managed to slam the door shut on yours. Truly disappointing.

Our first impression of the place was very good. The hotel was set in the midst of trees, the lobby and restaurant were nicely appointed, the room seemed up to international standards, and the staff was excellent. Then we began to notice a bunch of little things indicating disappointingly poor design and maintenance, as well as cheap operating policies. For example and most unforgivably, the air conditioning in our room malfunctioned twice over our two night stay.

Recently, I attended a wedding reception at Hillcreek Gardens and was stunned in a positive way by the setting. The wedding couple chose two outdoor garden areas, in which to celebrate the occasion, one large for the dinner and entertainment, and the other small for drinks and hors d'oeuvres beforehand as guests arrived. I am not sure who catered the reception, but the food was very good and there was a nice selection of drinks available, both with and without alcohol. The staff did a good job. My only concerned was the parking which was a little tight, but we were able to depart without delay when the time came.

Room review: After my brother's wedding in Pavilion, we stayed in a family room (7 Pax). Room has 2 Queen-size beds and 3 day beds. I think the room interior needs attention. Lightings, too dark. Parents are struggling lol! Also, NO WIFI. Bathroom is spacious but kinda unsafe for me, there's no doormat, just be careful after taking a bath in enclosed shower. Few towels/toiletries considering 7 pax will sleep there, so you also have to call and request. Non-smart Tv. It's okay, it's a short stay anyway. Aircon not that cool enough. FREE BREAKFAST in Blue room. resto is a nice place. If you eat outside, you'll have a pool view and it's lovely. Food is okay, just an ordinary breakfast menu, corned beef, tapa, fried rice and your requested drinks. Wedding reception review: Spacious parking for guest. Pavilion hall is big. Garden is nice. picturesque! Downside, past 6 pm, while waiting for the event, mosquitoes are everywhere. Staff, guards, reception, chefs, they're all nice. Smiles everywhere.

The bathroom had a poor design, the shower floor is leveled with the rest of bathroom, water is coming out of the shower room. Not handicapped accessible going to 2nd floor. But the restaurant is handicapped accessible breakfast buffet is good. Location is good, near the main road and guarded

You better ask how far your room/s will be from the parking area. Some might not be ideal for elders or those traveling with kids due to the distance and flights of stairs. Service was great. Place was clean