Leo9881
October 10, 2025
This hotel is the worst I've ever stayed in on a business trip. Although it's advertised as a Four-Diamond hotel, it's actually worse than even the Four Seasons in China.
1. The bedside tablecloth was peeling, and the room wasn't cleaned properly.
2. The bathroom had either a faulty shower head or a faulty showerhead. The water was either too hot or too cold, and I couldn't adjust the temperature. The water was soft and weak, and it took a long time to shower.
3. There was no hair dryer in the room, and after I asked for one, it took nearly 40 minutes to arrive.
4. There was no shower gel or shampoo dispenser in the bathroom, requiring you to bend down to get it. This is unexpected infrastructure for a Four-Diamond hotel.
5. The breakfast was average, with a limited selection.
6. The front desk clerk still deducted 4,800 DZD from my deposit, even though I clearly told them my bill included city taxes. I had a flight to catch, and I didn't want to waste time arguing. I later contacted customer service for a refund, but the service was truly abysmal! The hotel receptionist asked me how my stay was, and I told him the truth: "It was such a terrible experience in this hotel!!!"
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