SpringHill Suites by Marriott properties in Allegheny County

This is our second stay at a hotel under the same brand, but in a different city. The front desk staff today were very welcoming. The room was spacious enough for our family of five, clean and tidy, and the water pressure was excellent. The location is convenient for getting around, and the service was warm. Overall, this hotel provided a great experience for my family! 👍

Room was good stay for the night, however, the trip.com site did false advertise of pool at facility which was a huge reason on booking this hotel for the night. My family expectation to swim in a inside pool were crushed to oblivion when we found out not only is there not an indoor pool but to be told there was not a pool at the facility at all since they been open as of December 2025. I was told this by the female attendant on July 18th, 2026 at 9:48 am who was not at front check in counter but gossiping in the buffet breakfast area with another worker and a guest. She was very nonchalant about assisting me and my concerns, when I approached her after waiting for over 6 minutes at the counter and searching for whoever is working the front desk. I asked her what time is check out and if I could get a partial refund due to false advertising of pool and she said that I would have to contact trip.com or whomever the third party I booked with for it is not her concern nor does she deal with third party websites/companies WHILE storing her coffee or tea and not making eye contact with me in a condescending tone. Would I stay here again no, because of rude front desk staff.

The staff were all very friendly and knowledgeable. The continental breakfast was decent, but not great. The location is fantastic if you're in town for a ballgame. However, my room was at the very north end of the hotel near the highway and the road noises at night was pretty bad/loud due to the elevated roadway. The reason for my terrible rating on cleanliness is that when I turned down my sheets, I had black flecks of something all in my sheets, as well as a long dark hair under the top sheet I could see. Additionally, I had some sort of dead bug on my side table. It looked like potentially a bed bug, so I didn't get much sleep the only night I was there. I'd recommend this hotel to stay at with a few caveats of asking for a room on the south end of the hotel as well as checking your sheets as soon as you get into your room.

Room was clean and bed was comfortable. Decent for price point.

Clean and tidy, the service is good. The shower room and the toilet are separate and convenient. The large bed is combined with a sofa bed for family travel. Breakfast is simple and OK

The hotel is very clean and comfortable, the bathroom decoration is simple and elegant, and everything is clean. The bathroom and shower room are separate spaces for convenience, and there is also a storage room. There is a small desk and sofa space, so you won't feel crowded even if you stay for several days in a row, which is very good. The room is cleaned once every two days, which is good. The girls and boys at the front desk are very nice, and the breakfast is good, American buffet.

It's really level one invincible! Highly recommended! It's really a legacy. I'm at least better than the king of orange crystal

The sanitation environment of this hotel is very good, very clean, the surrounding environment is very lively, there are supermarkets, shopping malls, and an oversized 24-hour Wal-Mart. It is still very suitable for business travel.