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Novotel Almaty City Center
4.4/550 Reviews

Novotel Almaty City Center

Almaty|0.13km from Republic Palace
Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.
Maqan Hotel Almaty
2.8/51 Reviews

Maqan Hotel Almaty

Almaty|1.11km from Republic Palace
Upon arrival, the hotel appeared to be a cozy, chic and sophisticated boutique hotel near the airport. Danial, the front desk clerk greeted me. He was helpful with the check-in service. I didn't think I had enough money to get a taxi for the next day, but Danial reassured me by calling a taxi that charged a standard price to the airport. Next, I went up to my room and was pleasantly surprised by the newness of it and modern design. It was very clean and comfortable. The only amenity that the hotel didn't have was body lotion, which I had forgotten to bring. The towels appeared white, fresh and new. The next morning, I was greeted by friendly dining room staff for breakfast. I was pleasantly surprised by the fact that breakfast was included in the price of the hotel. It was not buffet style but served hot individually and in generous portions. First was the warm oatmeal/porridge, croissant, butter, and yogurt. I thought that was all the breakfast I was going to get. Then eggs, sausage and grilled vegetables were placed in front of me and when I thought I was finished, out came a platter of sliced fruit of oranges, pineapple, kiwi and apples served with coffee or tea. Wow!! was all I could say with my mouth full and looking out the large windows with the scenic view of the mountains in a cozy chic décor on one side and a classy European style on the other side of the dining room gave me a warm, fuzzy feeling. The disadvantages of the hotel are no ATM machine, no body lotion and located far from city centre and isolated, but near the airport and great mountain view. Positive things are low price for high quality, clean, new, modern, wonderful hotel staff, great mountain view, peaceful, quiet and yummy breakfast. Overall, I enjoyed my 1 night stay and recommend this hotel to everyone who is travelling to Almaty.
Keremet Hotel
4.2/56 Reviews

Keremet Hotel

Almaty|1.4km from Republic Palace
The hotel has only two pluses - this view from the window on pine and delicious coffee from the coffee maker (the capsule Lavazza). I had booked and paid three nights in this hotel, although I stayed there only two nights - an additional night was booked only for early accommodation, my plane arrived in Almaty very early and wanted to settle at once. Breakfasts in this hotel are delivered to the room as it is a mini hotel and they have no separate breakfast room. For breakfast, I have been offered for the choice of cache and toast or eggs and cut cucumber. Of the three paid breakfasts I was fed only one. On the day of the arrival I didn't bring it, although the order was accepted, on the second day did not accept the order (it turns out, breakfast had to be ordered the day before on the respiratory, which no one warned). My room was on the third floor and I asked to bring my suitcase to the room, the suitcase had to wait for forty minutes. This hotel has absolutely unprofessional staff, they have no experience in hotels and it is noticeable. Moreover, they absolutely care whether the guests will remain satisfied with their service. I asked for a return of the breakfast that the staff promised me on the resepshne - they said they would contact the service provider and make a return. But then the refusal came. That is, they said it just so to get rid of it. Another of the downsides: the hotel asks for a deposit at check-in, which is then returned on the day of departure in case of non-corruption of property in the room. No hotel in the world does that. Bed is comfortable with a hard mattress, but the pillows are inconvenient. Bedding of acceptable quality, bathroom plumbing is good. The hotel could be excellent given its location and size, but the service is badly damaging to the impression.

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Explore Guest Reviews of Hotels in Almaty

Searching for hotels near Republic Palace? Compare room rates and reviews to find your ideal stay.
Keremet Hotel
4.2/56 Reviews
The hotel has only two pluses - this view from the window on pine and delicious coffee from the coffee maker (the capsule Lavazza). I had booked and paid three nights in this hotel, although I stayed there only two nights - an additional night was booked only for early accommodation, my plane arrived in Almaty very early and wanted to settle at once. Breakfasts in this hotel are delivered to the room as it is a mini hotel and they have no separate breakfast room. For breakfast, I have been offered for the choice of cache and toast or eggs and cut cucumber. Of the three paid breakfasts I was fed only one. On the day of the arrival I didn't bring it, although the order was accepted, on the second day did not accept the order (it turns out, breakfast had to be ordered the day before on the respiratory, which no one warned). My room was on the third floor and I asked to bring my suitcase to the room, the suitcase had to wait for forty minutes. This hotel has absolutely unprofessional staff, they have no experience in hotels and it is noticeable. Moreover, they absolutely care whether the guests will remain satisfied with their service. I asked for a return of the breakfast that the staff promised me on the resepshne - they said they would contact the service provider and make a return. But then the refusal came. That is, they said it just so to get rid of it. Another of the downsides: the hotel asks for a deposit at check-in, which is then returned on the day of departure in case of non-corruption of property in the room. No hotel in the world does that. Bed is comfortable with a hard mattress, but the pillows are inconvenient. Bedding of acceptable quality, bathroom plumbing is good. The hotel could be excellent given its location and size, but the service is badly damaging to the impression.
Holiday Inn Express Almaty
4.2/5192 Reviews
What a disappointing hotel. The service was awful throughout. Whatever the question the answer was always NO! Check in time was 2:00pm. I arrived at noon and asked for an early check in. NO! The room was ready but unless I paid $50 they would not allow early check in. (A different clerk did eventually check me in early) The restaurant closed at 7:00pm for dinner and there was no nearby option. I got take out and just asked for silverware and an empty glass. NO, you may not take to room. Eventually I procured a single fork (still no glass allowed in room. “People steal them”). 30 min later, a knock on the door asking for the fork back! Bar was horribly stocked. Red wine? NO. White Wine? NO. Just beer Breakfast opened at 7am. I arrived at 6:50 and just asked if I could have a coffee while i waited. NO. They ran out of juice, asked for more….wait for it…NO. Power was off several times, once for 2+ hours. Windows don’t open so it became very stuffy. Room was not cleaned one day. I asked just for fresh towels. I had to bring my used ones down to the front desk, where they counted them to be replaced. I guess their guests steal towels too! On checkout I asked politely if I could speak to the manager. “No manager here”. That kinda sums up the whole stay. Many, many better options here and this should never be part of IHG with the terrible service
Grand Mildom Hotel
4.3/520 Reviews
In general, the hotel itself is not bad enough, rooms with fresh repair and equipment in them are normal (all there are). All the rest of course quiet horror: When the settlement was not there was a card to open the room! A shame! We were asked if you could open the door to the room and leave you until the tra without the key, you would not go anywhere? :) PERSONAL UPER!!! Next, there was ONLY a towel, ONLY a slipper, etc. , how is it possible when the management sees that the booking is paid for two??? Staff constantly rolling on the elevator, waiting for the elevator in the hotel simply not possible (walking!) In general, attitude to the customer NIKAKOE! In the final and most important and terrible - it is certainly the STRADE in the hotel, stole the BOSE headphones directly from the bag with all the crossovers, noticed it already in the plane when decided to watch the film, but the headphones in the bag were not! Breakfast as well as the food in the hotel - Full of a nut! As a result, they simply regretted that they settled and chose Grand Mildom, no recommendation for future visitors!
Almaty Hotel
4.3/526 Reviews
An iconic hotel, grand and impressive. Beautiful ambience, great location, top class breakfast spread, high speed WiFi and helpful staff. Though, I arrived one day late to the hotel, the receptionist was kind to provide me room that with an upgrade. The view of snow clad mountains from my balcony was scintillating. I arrived late night, but I could get something to eat, thanks to the intervention of Lady Manager. I also got sumptuous packed breakfast as I left the hotel for a day trip quite early in the morning. The restaurant is pretty good,though a bit over crowded during breakfast. A must stay to enjoy the hospitality of this great country and people.
Garden Park Inn
4.3/55 Reviews
A hotel with a very good room and location. Opposite the University of Science and Technology, you can walk to a supermarket in ten minutes, which contains a lot of things. The room is very big, the bed is very, very comfortable, the room is quiet, and I sleep well every day. One set of toiletries for one person. Only the basic set. The breakfast is really rich, five-star standard, various meat, egg, milk and fruit desserts, so satisfying. The only downside of the hotel is that the network is really bad, basically useless, only use your own mobile phone to have better traffic. It is strongly recommended to improve. I mentioned it to the front desk, but there was no improvement. All others are very satisfied. But considering the network, it may not come next time.
Renion Residence Hotel
4.3/510 Reviews
The hotel is very good, cost-effective, complete hardware facilities, and gymnasium, there are big supermarkets, restaurants, etc. within 5 minutes of walking, it is worth staying! Очень хорошая гостиница, комната чистая и большая, кухня, ванна, ресторан, споророшая гостиница, комната чистая и большая, кухня, ванна, ресторан, спортивный спортивный зал молулуме залестиници пете мули ман 5: портивный 5 🚗 Transportation: ⭐⭐⭐⭐⭐ 🧹Hygiene: ⭐⭐⭐⭐⭐ 🍃Environment: ⭐⭐⭐⭐⭐ 🔔Service: ⭐⭐⭐⭐⭐

Frequently Asked Questions

Almaty Travel Guide

Book your hotel on Trip.com for an amazing travel experience. Book hotels in Almaty via the Trip.com website or app, it's easy and hassle-free. While traveling to Kazakhstan, Almaty is one of the most popular destinations. You can stay 3-5 days at hotels in Almaty without running out of things to do.

Almaty International Airport is the primary airport in Almaty.

You don't have to worry about accommodations when traveling to Almaty. Here, there are more than 330 hotels for you to choose from. When looking for hotels in Almaty, there are likely good options at a nightly budget of just 42 USD. There are 8 five-star hotels in Almaty at an average price of 173 USD per night. There are 27 four-star hotels in Almaty at an average price of 61 USD per night. There are 37 three-star hotels in Almaty at an average price of 35 USD per night. There are 2 two-star hotels in Almaty at an average price of 24 USD per night. As a popular tourist city, Almaty has many renowned chain hotels. If the comfort level of your trip is important, there are many choices in Almaty, such as hotels under the Ramada brand. Hotels under the Ramada brand are a good choice. Kazzhol Hotel Almaty in Almaty is a favorite among Trip.com users. Many tourists also stay at Saraichik Hotel.

There are quite a few famous attractions in downtown Almaty, such as Akhmet Baitursynov's House Museum, St. Nicholas Cathedral, Bastau. If you want to spend a fun vacation with your family, locals recommend visiting Alatau, Monument Bust to Dinmukhamed Kunayev. The most famous attractions locally are The Museum of Arts of the Republic of Kazakhstan, Umai Museum of Arts, Monument to Bauyrzhan Momyshuly.

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