Quality Inn Klamath Falls - Crater Lake Gateway

We had an ADA Compliant room. It was spacious, and clean. Large spacious east to access shower. Desk clerk was friendly and got us extra towels. Room was a bit noisy.

The rooms were clean, staff was super friendly, loved the pool area. For the price, it's a great value. The only downfall was the mass amounts of outdoor bugs. Not sure if it's just the area or if it's even controllable. It may have just been the norm for that area and that time of year.

Esmeralda was great. She moved us to a quieter room and was pleasant, professional and courteous.

Horrible Place to Stay As we arrived at the Hotel our rooms where very duti full of bugs an mosquitos all over the rooms the bedding was very duti sheets and the curtains smells like cigarettes I asked for a non smoking room and it was horrible smell the microwave was not working as soon you heat food it stated to burn and smoke came out. The same day I reported to front desk all the issues. We had a 6hour drive and is not okay to sleep in a place full of bugs and unclean sheets and the room full of smoke of cigarettes. I try to call others hotels but unfortunately they where all book due to labor date weekend. I spoke with the manager and he said unfortunately I canot give you credit back. That was very disappointing for me and my family. The inconvenience of this incident cause my trip very stressful and not able to sleep with all the bugs and have some bites from them. I took pictures. What they post in there pictures it doesn't look the same. Wrong representation about there hotel Quality Inn.

Even though the rooms are smoke-free, someone has been smoking in ours so it really smelled like a smoking room. When we asked if we could switch rooms we were told the property was full. The parking lot during the evening was more than 1/2 empty. Disappointing.

a small number of boiled eggs and the waffle dough machine is difficult to operate