Best Western Plus Altoona Inn

A little outdated. Sometimes our room keys would not work. We had to try them multiple times. In our room, the shower had no way to stop the water out of shower so we had to build a wall of towels to keep the bathroom floor from getting soaked. Toilet lid was loose and tv remote only worked at close range. Breakfast was good and access to our room to vehicle was easy. Check in was quick and painless.

My key cards didn't work. I had to go back to the desk from the 3rd floor to get them reset. One key didn't work even after the reset. One key worked but it took multiple attemps every time before the door would unlock. The breakfast was ok. Juice cups were miniscule. There weren't many healthy options. The shower had missing grout. I wanted to talk with someone when I checked out, but nobody was there-just a note to put the key cards in a box. I didn't feel it was a good value for how much I spent on the room.

Excellent site. The amusement park is not loud at all. Very nice bar, basically in the parking lot.

Room is very clean and orderly Bathroom clean very clean I enjoy my stay at this hotel

Everything was excellent, nice check-in rooms clean !! Nice Bar/Restaurant next door to access 👍

Breakfast was not restocked. Staff were not kind. Room was clearly not cleaned well.

The staff that checked me in could have done better. She did not seem to understand

The absolute worst hotel stay I’ve ever experienced. Blood stains on pillow cases, walls falling apart, hair on “clean towels” and lack of a pool being available when it states there was one. Given the unsanitary conditions & pool being unavailable, we checked out early and were promised a refund by management but now, Best Western has refused. We have taken it to corporate but I would absolutely avoid this hotel at all costs.

The stay was great, clean room, nice amenities. $200 will be held on hold from your bank or credit card account as a deposit upon check in. It will NOT be reversed upon checkout as was told by front desk. “Oh yeah, it’ll go right back there tomorrow when you check out!”. Not just a card on file for incidentals. I think this should be more clear. It wasn’t an issue for me, but people should be aware of how this ACTUALLY works. Honesty goes a long ways. While the room and everything else was great, there was a great degree of mistrust caused.