To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.0
Cleanliness9.6
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All reviews(44)
Positive reviews(44)
Reviews with photos/video(19)
Friendly host(12)
Awesome rooms(10)
Awesome stay(8)
Clean and tidy(6)
Anonymous User
Executive Room
Stayed in Nov 2025
Family
20 review
10/10
Outstanding
Posted on Jan 5, 2026
Pestana amsterdam riverside is a great and convenient place to stay at
Fleming grant
Executive Room
Stayed in Dec 2025
Family
1 review
6.5/10
Posted on Jan 19, 2026
Disappointing overall experience. Poor service and customer experience; Check-in was uncomfortable due to an accusatory tone from front desk staff regarding the number of guests in the room, which felt unwelcoming and unnecessary
The breakfast promotion was poorly communicated, signage suggests an automatic early-bird discount, but a voucher must be requested at check-in, which was not clearly explained.
The Deluxe Loft Room, while clean, was not comfortable: the sofa bed was uncomfortable, the loft windows had no view, and the ceiling height near the toilet is very low, easy to hit your head. Overall, the room fell well below expectations for the price.
Guest User
Loft
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 3, 2025
I had a wonderful stay thanks to the hotel’s exceptionally attentive service. The front desk responded incredibly quickly, delivering luggage and a toothbrush in no time. When I picked up my stored bags, it was raining outside, yet the front desk staff still helped carry my luggage downstairs and loaded it into the car. Their efficiency, thoughtfulness, and dedication truly went above and beyond. Highly recommended!
Guest User
Deluxe Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 19, 2025
Definitely will go back again.
Guest User
Executive Room
Stayed in Sep 2025
Couple
19 review
8.5/10
Very good
Posted on Nov 13, 2025
.great location, room is clean and breakfast is delicious.
Max.J.B
Executive Room
Stayed in Jul 2024
Family
5 review
10/10
Outstanding
Posted on Aug 11, 2024
It's the best accommodation.Everything such as atmosphere, comfort, comfort, comfort, clean, clean, clean, clean and services.Liverpool was so nice.The location has fallen slightly from the city, but there is no inconvenience to move and subway is not far away.I like Chae Kwang.River view is a work.The restaurant is so pretty
Joey 911
Premium Deluxe Room
Stayed in Nov 2024
Couple
25 review
9.5/10
Amazing
Posted on Dec 30, 2024
Service is excellent, but we want to have lunch in hotel before we leave. But your restaurant not open for lunch , if not then perfect hotel . Thanks
Guest User
Executive Room
Stayed in Nov 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Dec 26, 2025
Nice and great hotel
Guest User
Executive Room
Stayed in Jun 2024
Traveling with friends
1 review
7.5/10
Posted on Jul 23, 2024
Location was excellent. Nice suburb, with nice small cafes and restaurants and without the hustle and bustle in Amsterdam
Guest User
Executive Room
Stayed in Nov 2025
Solo traveler
7 review
10/10
Outstanding
Posted on Dec 14, 2025
Unreal hotel
Guest User
Deluxe Room
Stayed in Feb 2024
Business traveler
3 review
10/10
Outstanding
Posted on Apr 12, 2024
A beautiful hotel with amazing service, the staff are incredibly friendly.
I would definitely stay again!
Response from Property: Dear Agnus,Thank you for your wonderful review and for choosing Pestana Amsterdam Riverside for your stay. We are thrilled to hear that you enjoyed our hotel and received an amazing service from our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Warm regards,Team Pestana Amsterdam Riverside
Guest User
Executive Room
Stayed in Jun 2024
Solo traveler
6 review
10/10
Outstanding
Posted on Jul 29, 2024
Great service. Gorgeous hotel and rooms
Guest User
Deluxe Room
Stayed in Dec 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Jan 11, 2026
My son and his girlfriend are traveling. We loved everything! The hotel is wonderful. The breakfasts aren't great, but they're decent. The room is very nice, small but super cozy. The hotel itself is stunning. The service is very good!
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tsuccie
Executive Room
Stayed in Nov 2025
Solo traveler
9 review
8.5/10
Very good
Posted on Jan 2, 2026
The hotel was clean, quiet, and had a relaxing atmosphere. The lobby was also nice. The pool and sauna were a little small, but I think it was a good idea to relax at the hotel. I was also happy that housekeeping hours were flexible.
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Kel F
Deluxe Room
Stayed in Sep 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Nov 24, 2025
The service was excellent, and the room felt like a classic European luxury hotel room with complete amenities. Because I had booked for a week, the hotel upgraded my room, making it very spacious.