Quentin Zoo Hotel

Great location- room was okay, just dated

Good location, good staffs, and it is very convinces for us to go to the city centre! Air conditioning is good, The only thing is the hair shampoo is not really good!

Unbelievably expensive for what’s on offer. We had to book 2 rooms as a family of 5 even though we would fit in one rooms.

Good enough. Has a bit of a hostel feel to it though. Needed attention to detail. For example neither of our rooms had TVs that were properly tuned and one remote was faulty. The hotel is noisy because of lack of soft furnishings in corridors making doors slam. I could get the air on to work in either room or at least I don’t think it worked. Check in was a palaver as we had to use a touch screen despite the staff member waiting for us to complete it. I can’t see how that was efficient. One lift was out of order and neither reached the ground floor so our elderly mother has to struggle with six or do steep steps. There was a door locked downstairs that I think would have given Street level access. I did ask the guy on reception but he said it had to be locked. On the positives. The area is nice and there are good cares nearby. The tram drops off outside. The bathroom was good and the room was fine. Overall not bad but not fab either.