Guest Reviews of Avani Museum Quarter Amsterdam Hotel
9.2/10
Great
153 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(153)
Positive reviews(151)
Reviews with photos/video(59)
Great location(60)
Delicious breakfast(22)
Convenient location(21)
Loved the view(16)
Quiet & comfortable(16)
Large rooms(15)
Friendly front desk staff(12)
Would stay again(6)
Negative reviews(2)
Karen Meng
Standard Room With Panoramic Canal View
Stayed in May 2026
Family
61 reviews
7.5/10
Posted on Jun 22, 2026
The hotel's location is excellent; it's within walking distance of the Rijksmuseum and the Van Gogh Museum. There's also a Lanzhou noodle restaurant and a small supermarket nearby, which is very convenient. If you opt out of daily room cleaning, you get a complimentary small drink, like a Coke or Fanta. Even without daily cleaning, you can still call to request fresh towels and other amenities. Breakfast on Sundays doesn't start until 8 AM.
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Response from Property: Dear Guest,Thank you for choosing to stay with us and for sharing your experience. We are delighted that our location and nearby amenities added convenience to your visit.It is wonderful to know you appreciated the housekeeping flexibility and the option to request fresh linens and towels. We also value your note regarding Sunday breakfast hours.We truly appreciate your feedback, as it reflects our commitment to offering thoughtful, guest-focused service. We look forward to welcoming you again on your next visit.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter Amsterdam Hotel
Anonymous User
Standard Room With Canal View
Stayed in May 2026
Solo traveler
32 reviews
7.5/10
Posted on Jun 7, 2026
This hotel pays great attention to small details: for example, the breakfast area provides ginger slices, tea, a microwave, fruit, and hot water for guests' convenience. The rooms also have electric kettles. The location is relatively convenient, and the room view facing the canal is nice. The front desk service is enthusiastic. However, the hygiene is a bit lacking: there's an odor in the hallway, and the bedside area hasn't been vacuumed in a while. Overall, the value for money isn't great, the bed isn't comfortable enough, and the duvet is too thin.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your detailed impressions of your stay. We are delighted to hear you appreciated the thoughtful amenities, the canal-facing views, the in-room conveniences, and the warm welcome from our front desk team.We are sorry to learn that aspects of cleanliness, comfort, and overall value did not meet your expectations. Your feedback is important to us, as we are committed to providing a well-maintained environment and a restful experience for every guest.We value your perspective and hope to have another opportunity to deliver a stay that reflects our standards.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter
Guest User
Standard Room With Canal View
Stayed in Apr 2026
Solo traveler
13 reviews
7.0/10
Posted on Jun 15, 2026
The hotel is located in the museum district, close to the Van Gogh Museum and the Rijksmuseum. Our room offered a canal view, but it wasn't in the most iconic canal-side neighborhood; for a true canal experience, I'd recommend staying in the Canal District. Housekeeping was a bit sloppy – food crumbs were still on the carpet when we returned to the room in the evening. It was a small area rug in the sofa section, so it seems they just didn't vacuum it during cleaning. The room was quite spacious, but the amenities were basic. There was no desk, luggage rack, or luggage stand, so our suitcases had to stay on the floor, which felt inconsistent with the over 3000 RMB price tag. Front desk service was mediocre. Before checking in, I had a duplicate booking for two nights that I had accidentally reserved twice. Since it was a cancellable booking, I contacted the hotel to modify it (reduce by two nights) before arrival, but they refused to cooperate. Ctrip intervened multiple times with no success. Eventually, Ctrip arranged with another supplier to resolve the issue. I will not choose this hotel again.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your experience with us. We appreciate the time you took to provide detailed feedback.We are sorry to learn that your stay did not meet expectations. Our team strives to provide well-appointed accommodations, attentive housekeeping, and courteous front desk service, and we regret that your visit reflected otherwise.Your perspective on location, room comfort, and overall value is important to us, and we understand how these elements shape a stay. We aim to deliver a seamless and welcoming experience that aligns with our standards.We hope to have the opportunity to better serve you on a future visit.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter Amsterdam Hotel
Heather Browne
Standard Room with Canal View and with Extra Bed
Stayed in Apr 2026
Family
8 reviews
9.0/10
Great
Posted on May 10, 2026
The staff member who greeted us upon arrival and check out was pleasant and efficient. Our room was ready even though we arrived before the official check in time, and it was comfortable and well equipped. The room had a lovely view of the canal and one of the windows could be opened to allow for fresh air. The only complaint I have was regarding the coffee maker - the quality was less than impressive. The fire alarm went off in the middle of our last night there, and the staff were a bit frantic and very apologetic as it was a false alarm. The lobby area is bright and comfortable, with extensive areas for lounging and socializing, including a very cozy area with a fireplace. The self-service cafe in the lobby area had good pastries, decent coffee and a limited selection of other snacks.
Response from Property: Dear Heather Browne,Thank you for sharing your detailed impressions of your stay with us. We are delighted to know you experienced a warm welcome, an early-ready room, and a comfortable setting with a pleasant canal view and fresh air.We are grateful for your compliments on our lobby spaces and the convenience of the self-service café. It is wonderful to hear that you found the seating areas inviting and the pastries and coffee enjoyable.We are sorry to learn that certain aspects did not fully meet your expectations, including the in-room coffee maker and the late-night disruption. Our aim is always to provide a seamless, relaxing experience that reflects our standards of comfort and hospitality.We appreciate your thoughtful feedback and the time you took to share it. We look forward to the opportunity to welcome you again for an even more satisfying visit.Best regards,Lulu Barrancos.Guest Relations ManagerAvani Museum Quarter
Guest User
Standard Courtyard Room
Stayed in Mar 2026
Solo traveler
78 reviews
9.2/10
Great
Posted on May 4, 2026
1) good location, very near to the national museum.
2) clean and nice room.
3) reception service is good.
4) the breakfast is quite simple.
on a scale of 0 to 100, i will rate it 80.
Response from Property: Dear Guest,Thank you for sharing your feedback and for rating your stay so highly. Our team is delighted that you appreciated the convenient location near the museum, the cleanliness and comfort of your room, and the courteous service at reception.We also value your comment regarding breakfast. Providing a pleasant start to the day is important to us, and your perspective is helpful.We are grateful for your recommendation and look forward to welcoming you again on your next visit.Best regards,Lulu Barrancos.Guest Relations ManagerAvani Museum Quarter
Guest User
Standard Room With Canal View
Stayed in Feb 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 31, 2026
Great room, clean and comfortable, with canal views right outside the window. The location is perfect, right by the Museum Quarter. Just across the street, there's a residential area with some excellent restaurants. The only thing to note is that the bathtub is quite high, especially for Asian guests, so it's easy to slip and fall if you're not careful.
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Response from Property: Dear Guest,Thank you for sharing your feedback and for highlighting the comfort and cleanliness of the room, as well as the pleasant canal view. We are also delighted that our location near the museums and nearby dining options enhanced your stay.We appreciate your note regarding the bathtub height. Our team values insights that help us understand how guests experience our facilities, and we remain dedicated to providing a safe and comfortable environment for all.We look forward to the opportunity to welcome you again on your next visit.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter
Guest User
Superior Room With Panoramic Canal View
Stayed in Jan 2026
Couple
5 reviews
10/10
Outstanding
Posted on Feb 20, 2026
Excellent hotel. The room is very nice with beautiful view of Amsterdam. It is at the quieter side of the city but still have many restaurants around to choose from. I’ll definitely stay there again next time visiting Amsterdam.
Response from Property: Dear Valued Guest,Thank you for sharing such kind feedback about your recent stay.We are delighted to hear you enjoyed the comfortable room and the beautiful views. It is wonderful that the location offered a peaceful setting with convenient dining options nearby.Your intention to return means a great deal to our team. We look forward to welcoming you back on your next visit.Warm regards,Lulu Barrancos.Guest Relations Manager,Avani Museum Quarter
Karinalao
Standard Room With Canal View
Stayed in Nov 2025
Family
10 reviews
7.0/10
Posted on Jan 3, 2026
Hotel is near Van Gogh museum and rijksmuseum within walking distance. The view from the room was nice as we can see the canal.
When we check in, front desk staff King was super friendly and helpful, definitely a highlight of my stay there.
Unfortunately on the first night of my stay, we were starving and too tired to go out. I called to the front desk and ask if there’s any room service or restaurant in the hotel, the reply I got was “no no no, we don’t have” and hung up, like I was disturbing her. I was so surprised I got that response as people in Amsterdam are very nice in general. She definitely should learn hospitality from King.
Response from Property: Dear Karinalao,Thank you for sharing your experience with us. We are delighted that our location near the museums and the canal view enhanced your stay, and it is wonderful to hear that our colleague King made a memorable impression with friendly and helpful service.We are genuinely sorry to learn about the interaction you described when inquiring about dining options. This is not reflective of the warm, attentive service we aim to provide, and we regret any disappointment it caused during your first night.We appreciate your thoughtful feedback, as it helps us uphold the standards our guests expect. We hope to have the opportunity to welcome you again for a visit that is seamless from start to finish.Best regards,Lulu Barrancos.Guest Relations Manager -Avani Museum Quarter
Guest User
Standard Courtyard Room
Stayed in May 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Jun 8, 2026
The location is very convenient, and the surrounding neighborhood is relatively quiet. The room is quite spacious. Being canal-facing, there's a bit of noise from the street, but it's acceptable. The staff are very friendly. I recommend staying here.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that our convenient and quiet location, along with the spacious rooms, contributed to a comfortable stay.It is especially rewarding to know that our team’s friendliness made a positive impression and that you would recommend us. Providing a welcoming environment and thoughtful service is central to our values.We look forward to the pleasure of welcoming you again.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter
Herald0214
Deluxe Room with Canal View and with Extra Bed (2 Adults + 1 Child)
Stayed in Jan 2026
Family
26 reviews
9.7/10
Amazing
Posted on Feb 25, 2026
The hotel's location is pretty good, making it easy to get to the museum. You can even see the canal from the window. However, the overall condition is comparable to a European Atour Hotel, so for the price, it's decent.
Original textTranslated by Google
Response from Property: Dear Herald,Thank you for sharing your impressions of your recent stay. We are pleased to hear that our location served you well for visiting museums and that you enjoyed the canal view.We also appreciate your perspective on overall value and accommodations. Our team strives to provide a comfortable experience that aligns with our standards, and your feedback helps us understand how we are meeting expectations.We look forward to welcoming you again and providing another pleasant stay.Best regards,Lulu Barrancos.Guest Relations Manager,Avani Museum Quarter
Anonymous User
Superior Room With Panoramic Canal View
Stayed in Jan 2026
Family
17 reviews
10/10
Outstanding
Posted on Feb 24, 2026
Located on the outskirts of the canal district, this hotel offers convenient transportation and is incredibly quiet with peaceful surroundings. The breakfast is good, with hot food available to order. The room is spacious. The only minor issue is that the bathroom doesn't have a door, so water can spill out. Overall, it's a great stay and highly recommended!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback and recommendation. We are delighted that our peaceful location, convenient access, spacious rooms, and hot breakfast made your stay enjoyable.We are sorry for the inconvenience you experienced with the bathroom layout. Our team strives to provide a comfortable experience in every detail, and your comments are appreciated.We look forward to welcoming you again for another pleasant stay.Best regards,Lulu Barrancos.Guest Relations Manager,Avani Museum Quarter
Kyl jay
Superior Room With Panoramic Canal View
Stayed in Dec 2025
Business traveler
11 reviews
10/10
Outstanding
Posted on Apr 27, 2026
Fantastic stay at Avani Museum Quarter Amsterdam Hotel. The location is perfect, close to the museums, canals, restaurants and easy transport links around the city. The hotel was spotless throughout and the room was modern, comfortable and very well maintained. Staff were friendly, professional and always happy to help with recommendations or anything needed during the stay. The amenities were excellent and everything felt high quality. Overall a smooth and enjoyable experience, and I would definitely stay here again when visiting Amsterdam.
Response from Property: Dear Kyl jay,Thank you for sharing such wonderful feedback about your stay with us. We are delighted to know our location served you well for exploring the museums, canals, and local dining.It is a pleasure to hear that you found the hotel immaculate and your room modern and comfortable. Our team is grateful for your kind words about their friendly and attentive service.We are also pleased that our amenities enhanced your visit and that everything met a high standard. Providing a seamless and memorable experience is at the heart of our service philosophy.We look forward to the pleasure of welcoming you back on your next visit.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter
Guest User
Standard Room with Canal View with and Extra Bed (2 Adults + 1 Child)
Stayed in Dec 2025
Family
6 reviews
10/10
Outstanding
Posted on Jan 30, 2026
If I ever visit Amsterdam again, I'd definitely want to stay at the Avani Museum Quarter Amsterdam Hotel. Every single person I encountered was incredibly friendly. I was truly touched by how diligently they tried to resolve even my most minor questions and requests. The room itself was very spacious, and the interior design was fantastic. The water pressure was excellent, and the drainage was great. I even liked the performance of the hairdryer! Honestly, there was nothing I disliked; everything was perfect. It's a convenient 5-10 minute walk to the Van Gogh Museum. There's also a daily farmers market nearby, which I visited frequently. While public transport might be a little tricky in the immediate vicinity, it wasn't a major inconvenience.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing such wonderful feedback about your stay with us. We are delighted to hear that our team made a warm impression and that their attentive service enhanced your visit.It is great to know you enjoyed the spacious room, thoughtfully designed interiors, and in-room amenities. We are also pleased that the location suited your plans, with the nearby museum and market adding to your experience.Your kind words reinforce our commitment to welcoming hospitality and well-appointed comfort. We truly appreciate your recommendation and look forward to hosting you again on your next visit to Amsterdam.Lulu BarrancosGuest Relations ManagerAvani Museum Quarter
Mawin Peng
Standard Room with Canal View with and Extra Bed (2 Adults + 1 Child)
Stayed in Feb 2026
Business traveler
14 reviews
9.5/10
Amazing
Posted on Mar 9, 2026
great location. and the room is very unique. love it.
Response from Property: Dear Mawin Peng,Thank you for sharing your feedback with us. We are delighted to hear that our location suited your needs and that you enjoyed the unique character of your room.Our team takes pride in creating memorable stays, and it is wonderful to know we succeeded for you. We appreciate your kind words.We look forward to welcoming you again soon.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter
Anonymous User
Standard Room With Canal View
Stayed in Dec 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 5, 2026
Excellent! The front desk staff was also very welcoming.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback. We are delighted to know our front desk team made you feel welcome and provided helpful assistance.Creating a warm, attentive arrival experience is very important to us, and your comments affirm that commitment.We appreciate your visit and look forward to welcoming you back soon.Best regards,Lulu BarrancosGuest Relations ManagerAvani Museum Quarter