NH City Centre Amsterdam Reviews

Strategically located, the rooms are clean and comfortable, and the staff are friendly and very helpful.

Location was nice its in the middle of the city and a canal at the back of the hotel

Nice hotel located in the middle of the city, a few steps from tram station and plenty of cafe and restaurants around.

Love! The best hotel ever, the food, the room is super clean fit for royalty , service excellent. I will definitely recommend and will come again and again. Great job NH staff!!!

Recommend it

I had a good time there, reception were nice and the hotel room was clean.

I had difficulty with nh booking.........................

I had a disappointing experience with the customer service at this hotel. One of the front desk staff members (a young lady) was particularly rude, especially towards Asian guests. It gave the impression that the hotel has a discriminatory attitude, as it seemed that Asian customers were consistently assigned to lower floors. We booked a Superior room for three nights, not a standard type, but upon check-in, we were given a room that was significantly smaller than expected, with a window facing an exhaust pipe and the roof of the adjacent building. After raising a complaint, the staff eventually moved us to a better room. However, it appeared that the room had been previously occupied as there was still a welcome card addressed to someone else, suggesting that the original booking may have been canceled. This new room was slightly larger and offered a city view. (In fact, our confirmed booking was for a Superior room with a city view.) Given that NH Group is a reputable hotel chain, I am surprised by the lack of proper training at the front desk, particularly regarding respectful and unbiased service. On a positive note, the breakfast experience was exceptional. The food and fruit were very fresh, and the chef, as well as the waitstaff, were friendly and welcoming, making us feel comfortable and happy in the restaurant.

our room was quite small, Room and amenties fairly basic. Minimalistic Hotel. Location was great though

We had a great time in this related environment, great breakfast, location and the room with canal view was excellent. The hotel offers a free drink token in exchange for not having your room cleaned.

Booked this hotel during a layover and it has a good location, nice modern feel and friendly staff.

The breakfast is very good.

Parking Price is too expensive that 52€/day

It's located near the central station and has many attractions nearby. When booking, please remember to factor in the 12% city tax on the room rate. That's a lot.