Van der Valk Hotel Amsterdam - Amstel

Van der Valk Hotel Amsterdam - Amstel Reviews

Van der Valk Hotel Amsterdam - Amstel

Joan Muyskenweg 20, Amsterdam, 1096 CJ, NetherlandsView hotel details
Van der Valk Hotel Amsterdam - Amstel
Van der Valk Hotel Amsterdam - AmstelVan der Valk Hotel Amsterdam - AmstelVan der Valk Hotel Amsterdam - Amstel
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Guest Reviews of Van der Valk Hotel Amsterdam - Amstel

9.0/10
Great
92 review
Verified reviews
Location9.2
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(92)
Positive reviews(89)
Reviews with photos/video(23)
Easy to get around(15)
Delicious breakfast(14)
Close to metro(11)
Convenient location(11)
Clean pool(6)
Great swimming pool(6)
Loved the view(5)
Large rooms(5)
Negative reviews(3)
Anonymous User
Business Room
Stayed in Oct 2025
Traveling with friends
1 review
7.5/10
Posted on Nov 28, 2025
Great stay, great location - would highly recommend.
Response from Property: Dear guest, Thank you for your review. It is great to hear your stay lived up to your expectations. We enjoyed having you as our guest and hope to welcome you back soon!Warm regards, Eva – Guest Relations
praty-pp
Superior Room
Stayed in Jun 2025
Business traveler
29 review
10/10
Outstanding
Posted on Jul 16, 2025
had a great 11-day stay! The hotel was clean and well-maintained throughout my visit. The room was spacious, comfortable, and the Wi-Fi speed was consistently good, which was perfect for my longer stay. The location is ideal if you're looking for a quiet area slightly away from the hustle of the city. It's in a peaceful neighborhood but still very convenient—just a few meters from the Overamstel metro station, making it easy to get around. They also have great amenities, including a lovely swimming pool and an on-site restaurant that’s both convenient and enjoyable. Overall, a very pleasant stay and I would happily come back again.
6/16
Guest User
Penthouse Suite (North)
Stayed in Nov 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on Dec 17, 2025
Everything was perfect location i have booked a penthouse it was also good with nice view of amsterdam service and overall was good
Response from Property: Dear guest, Thank you for your review. For many of our guests, the view is a highlight during their stay, and we are happy to hear that you enjoyed it as well. We look forward to welcoming you back soon!Warm regards, Eva – Guest Relations
JonCooper
Comfort Room With Open Bathroom
Stayed in Jun 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jul 9, 2025
Superb hotel in a good location with easy reach to the city and Arena. The spa and small outdoor pool is excellent as is the breakfast and rooms. Would recommend staying a little further out for a much better standard of hotel and value.
Response from Property: Dear Jonathan,Thanks so much for taking the time to share your thoughts. It sounds like you made the most of both the hotel and the location. And yes, staying just a little outside the centre really can give you more space and comfort without being far from the action.If you ever return to Amsterdam, it would be a pleasure to welcome you back.Kind regards,Lisa – Guest Relations
Exohkay
Business Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 27, 2025
A lovely hotel with friendly staff in a quaint and quiet suburb with a nearby train station, you can't go wrong with this hotel! Made my first trip to Amsterdam very memorable, will be staying here again.
Response from Property: Dear guest,Thank you so much for your kind words. We are delighted to hear that you enjoyed your stay at our hotel and that the location was convenient for you. It is also wonderful to know that our friendly team helped make your first visit to Amsterdam truly unforgettable.We truly appreciate your recommendation and look forward to welcoming you back again in the future!Kind regards,Wendy -Guest Relations
1andonlymzz
Superior Room
Stayed in Sep 2024
Solo traveler
1 review
9.0/10
Great
Posted on Oct 5, 2024
Would recommend this hotel to anyone going on a trip to Amsterdam. Lovely hotel, clean. 10/10 breakfast and nice people too 🇳🇱
Matjaž Cater
Comfort Room With Open Bathroom
Stayed in Jan 2025
Business traveler
22 review
6.5/10
Posted on Feb 6, 2025
Great rooms and beds with average service and annoying cleaning staff that cones into your room regardless if no disturbunce sign was on. Expensive parking.
Response from Property: Dear Matjaž,Thank you for your review. We are happy to hear that you enjoyed our rooms and comfortable beds. However, we regret that your experience with our service did not fully meet your expectations.Regarding your comment about housekeeping entering your room, we would like to clarify that our check-out time is at 12:00 PM. After this time, our team begins preparing the rooms for the next guests. We apologize for any inconvenience this may have caused, but we kindly ask all guests to check out by the set time to help us provide a smooth experience for everyone.We appreciate your feedback and hope to welcome you again in the future.Best regards,Wendy – Guest Relations
Meview Cheong
Comfort Room
Stayed in Jun 2024
Business traveler
2 review
9.0/10
Great
Posted on Aug 13, 2024
Because we lost our passport, the hotel reception is very nice! They willing to help us pass the stored luggage to our arrange courier , would have been needing to take 14 hours flight if they didn’t help. Very appreciated for their service to hotel guests! The place is nice, across there is a cafe. Close to rai. Their service is excellent. Appreciated that for the last bit !
Response from Property: Dear Meview Cheong,Thank you for your thoughtful review! We're so glad to hear that our reception team was able to assist you during a stressful situation with your passport. It’s wonderful to know that their efforts made a positive difference in your experience.We’re also pleased that you enjoyed the location and found the service to be excellent. Your kind words mean a lot to us!We hope to welcome you back soon.Kind Regards,Iris - Guest Relations
Guest User
Superior Room
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 8, 2024
I really enjoyed my stay at this hotel. The hotel was clean, staff were friendly and there was a good amenities. The hotel is also in a very good location.
Peterlicious
Penthouse Suite (North)
Stayed in Oct 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Jan 16, 2025
I enjoyed my stay at the hotel. Spacious with great view and the hot tub was relaxing! Also, the breakfast was nice.
Response from Property: Dear YoungJin.Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay in our Penthouse Suite and that the great view, and relaxing hot tub made your experience even better. It is also great to know you enjoyed our breakfast!We hope to welcome you again soon for another memorable stay.Kind regards,Wendy - Guest Relations
Globetrotting with Bee
Comfort Room With Open Bathroom
Stayed in Jan 2024
Couple
7 review
10/10
Outstanding
Posted on Feb 11, 2024
Amazing hotel, beautiful, modern, clean, safe and friendly staff. Location is great. Hotel staff helped call us a taxi to take us anywhere. The room was spacious. The breakfast was amazing, a large variety of food options. They have a chic restaurant, bar gym and pool available to enjoy.
6/11
Response from Property: Dear Bongeka,Thank you for the positive review! We're glad you enjoyed your stay with us and found our hotel to be amazing. We hope to welcome you back again int he future!Kind Regards,Iris - Guest Relations
Guest User
Superior Room
Stayed in Apr 2024
Traveling with friends
13 review
8.5/10
Very good
Posted on Aug 16, 2024
The room is clean and the hotel service is good. The environment is quiet and provide a comfortable atmosphere for us.
Response from Property: Dear Sir/Madam,Thank you for your kind review! We’re pleased to hear that you enjoyed your stay in our Superior Room and that you found the cleanliness, service, and tranquil environment to your liking. Providing a comfortable atmosphere is our priority, and we’re glad we could make your stay enjoyable.We hope to welcome you back in the future!Kind Regards,Iris - Guest Relations
Guest User
Comfort Room
Stayed in Oct 2025
Solo traveler
10 review
10/10
Outstanding
Posted on Jan 17, 2026
Amazing spa
Response from Property: Dear guest,Thank you for your review. For many of our guests, the spa is a highlight during their stay and we are glad that you enjoyed it as well.We are looking forward to welcoming you back in the future!Warm regards, Eva – Guest Relations
Guest User
Comfort Room
Stayed in Oct 2023
Business traveler
2 review
7.5/10
Posted on Nov 12, 2023
Receptionist are really not nice, but the hotel is really clean and the rooms are nice
Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your comments about the cleanliness of our rooms. We apologize for any unpleasant experiences with our reception team. Your feedback is invaluable, and we are actively addressing this matter to enhance our service standards.We hope for the opportunity to welcome you again, delivering a more enjoyable and seamless stay.Warm regards,Merel | Guest Relations
Guest User
Business Room
Stayed in Mar 2024
Traveling with friends
1 review
4.0/10
Posted on Apr 9, 2024
The room was cleaned only by changing a bath towel, nothing else was done, the bed was not made
Response from Property: Dear Sir/Madam,We apologize for the inconvenience you experienced during your stay. Your feedback is important to us and we will discuss this issue with our housekeeping team to ensure it does not happen again. Thank you for bringing this to our attention and we hope to host you again in the future for an even better experience!Kind regards,Iris - Guest Relations