Ibis Amsterdam Centre Reviews

The hotel's location is incredibly convenient, making it easy to get to various places. The hygiene is also excellent. A big plus is the abundance of fantastic restaurants around the hotel, and the night view is absolutely stunning.

Hotel ibis Amsterdam Center is located in the city center of Amsterdam, right next to Central Station and only a 10-minute walk to Dam Square. It near China Town and Red Light Secret Street too Important it is next to Central Station which the PLUS to us 😍🥰😘

Location is great, just a short walk from the Amsterdam Centraal train station, staffs were friendly, room is clean and tidy, except a little tight in space, breakfast is nice, basic hotel, limited facilities.........

The location is super good as it is right next to the main train station and can access the trains and tubes smoothly. However, I saw a big silverfish when I just came in the room, so be careful for the cleaning.

Super close to the main station  you can even hear the announcement of the station. The room is small as you know Ibis. And the staff a bit rude.

Great location, clean and comfortable bed. No kettle or iron in the room. Would recommend for value for money in a perfect location.

Very good hotel in location , very near to train and bus stations .

The location was effortless, close to everything yet calm enough to breathe after long meetings. The canals, the rhythm of bicycles, the soft sound of the city in the morning, everything seemed to move in harmony. The room was clean, warm, and simple in a way that felt grounding. After days filled with conversations and deadlines, returning to that space felt like a quiet reset. The staff were genuinely kind, always ready to help with a smile that made every interaction feel human. There is a sense of quiet care that you can feel, and it stays with you. Thank you Ibis Amsterdam for being more than a hotel. You were a pause, a reminder that even in the middle of business and movement, there is always space for stillness and heart.

The staff was very friendly and helpful. However, the hotel’s location is great and it’s definitely not the center. A bit busy but worth the price of the hotel. I would stay again .

The Worst Hotel Experience in Europe My husband and I went on a Europe trip covering 8 countries in 2 weeks. In total, we stayed at 14 different hotels in different cities. Our last stop was Amsterdam, and this hotel was supposed to be the perfect closure to our trip. Sadly, it was the complete opposite. We checked in around 11:00 p.m Dec 28th 2025, and I had already emailed the hotel in advance to inform them that we would be arriving late due to our late flight from Venice. However, we were not welcomed properly upon arrival. The receptionist ( black woman, long hair, long nails) who attended to us was extremely rude. She shouted in front of me and spoke harshly to my husband in her own language. When my husband asked politely about the double bed, she responded rudely and rolled her eyes. She then asked us to pay the city tax. My husband took out cash and placed it on the counter, but she said they only accept card payments. We were completely fine with that. The cash on the counter was meant for me, as my husband and I had already agreed that he would reimburse me in cash while I paid by card. Despite this, the receptionist started shouting uncontrollably, repeatedly yelling “NO CASH!” at us in an aggressive tone, as if we had done something wrong. She even called another staff member, and she still raised her voices at us, while cuursed me and my husband , creating a humiliating scene. No effort was made to listen, clarify, or show basic professionalism. She assumed the cash was meant for her, but it was not. The cash was meant for me. At no point did she apologize. Because of this incident, what should have been a relaxing and happy stay in Amsterdam became deeply uncomfortable and stressful. This level of unprofessionalism, disrespect, and poor customer service is completely unacceptable, especially in the hospitality industry. I am extremely disappointed and would never recommend this hotel to anyone. Because of this incident, our stay in Amsterdam became a nightmare. She never apologized to either me or my husband. I am extremely disappointed with this hotel and the unprofessional behavior of its staff. Plus the room is super small, no kettle and cups provided, the towel is small, the room is not sound proof i can hear people walking and laughing. The wall is thin i guess.

This hotel is right next to the train station, but the rooms are too small and a bit old-fashioned.

Smallest room among all my rooms booked for my Europe trip. Otherwise location is super good, just right beside of Amsterdam train station

We had a lovely stay! The staff was super nice, location topnotch and the room was very clean with a nice bed! We would stay again!! Thank you! Maura and Manu

The only upside of this hotel is its proximity to the central train station. The room was incredibly small, and the elevator was inconvenient to use.