Jumeirah Capri Palace

Jumeirah Capri Palace Reviews

Jumeirah Capri Palace

Via Capodimonte, 14, Anacapri, ItalyView Hotel Details
Jumeirah Capri Palace
Jumeirah Capri PalaceJumeirah Capri PalaceJumeirah Capri Palace
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Jumeirah Capri Palace Guest Reviews

4.5/5
Great
59 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(59)
Positive reviews(57)
Reviews with photos/video(1)
Negative reviews(2)
Guest User
Stayed in Mar 2024
Couples
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Stayed at the Palace for 1 night (couldn’t get the other 2 we needed) and was magical! The staff was over the top friendly, the facilities were second to none, and the restaurant Zuma did not disappoint (moonlit night with great food)! Everything about the place was absolutely top-notch, 5-star in every way. Kudos to the entire hotel team and their obvious attention to providing the best of everything for their guests!
Response from Property: Dear HumAFewBars, Warm greetings from Capri Palace Jumeirah! Thank you for having chosen our property and for having posted this kind and positive feedback, which I look forward to sharing with the whole team for encouragement in our daily mission: delivering memorable experiences through service beyond expectations. We all look forward to welcoming you back soon for a new enjoyable stay. Sincerely, Ermanno Zanini, General Manager Capri Palace Jumeirah, Regional Vice President Italy, UK and Spain at Jumeirah Group
Guest User
Stayed in May 2024
Couples
0 review
5.0/5
Outstanding
Posted on May 24, 2024
We had such a wonderful experience at the Jumeirah Capri Palace. The food was first rate and the surroundings and service impeccable. Of course any incredible hotel is about the team that work there, so many of the team went the extra mile to make our stay so special.
Guest User
Stayed in May 2024
Couples
0 review
4.0/5
Very Good
Posted on May 11, 2024
The staff was extremely welcoming and I would definitely recommend staying here. Only issues were one broken appliance, some ant issues in the room but not overwhelming. It was very clean overall and the staff comes in twice a day (unless you don’t want them to) they upgraded me and my husband for our honeymoon so I don’t think they were aware of some of the room issues, but we had a wonderful time!
Guest User
Stayed in May 2024
Couples
0 review
4.0/5
Very Good
Posted on May 10, 2024
We were met from the Ferry by two polite members of staff that made sure we got to our transport to get to hotel. The front desk staff are all very nice and friendly Rooms are nice enough. Nice bluetooth connection for music from your phone in bathroom and bedroom. English socket available in room and usb charger points. Very limited uk tv channels and no tea or coffee making facilities in the room. No iron in the room but available when requested. The breakfast could be excellent but the staff just dont have it yet. Takes 10 mins to get a tea or coffee and if you want milk and they forget then expect a wait. The hotel is sited next to chair lift to top of capri. And central but to go down to Capri and luxury shopping areas you should ask hotel to drop you.
Guest User
Stayed in May 2024
Couples
0 review
5.0/5
Outstanding
Posted on May 4, 2024
Lovely stay and a wonderful stuff Jumeirah palace capri is my favorite destination Will come back for sure
Guest User
Stayed in May 2024
Solo travelers
0 review
5.0/5
Outstanding
Posted on May 1, 2024
How to put it into words? One wonders? Blissful? Perfect? A to Z optimum! Located in Anacapri The Jumeirah Capri Palace is a legendary establishment with all the luxury codes and services one shall expect from such a prestigious hotel. The personal is delicate, smiling, attentive. The rooms and suites are spacious, comfortable, designed. The hotel offers top notch gastronomy from l’Olivo, Ragu, Zuma or Il Riccio their unique Seaview restaurant. The SPA as well as the swimming pool are at the same level > top. Spending time at the Capri Palace is a parenthesis in time where pleasure and farniente are the epitome of life with flare and always the best service possible. Thank you to Fabio, Renata, Massimo, Andrea, Hannah, Vincenzo, Clara … and all the team for a delightful time, I shall never forget. A must go for all epicurians
Guest User
Stayed in May 2024
Couples
0 review
5.0/5
Outstanding
Posted on May 1, 2024
Stunning hotel, amazing staff, delicious food, best place to stay in Ana Capri. We stay 4 nights, from the day one until the last everything was perfect. Thank you Jumeirah Capri Palace!
Guest User
Stayed in Jan 2024
Other
0 review
5.0/5
Outstanding
Posted on Jan 1, 2024
This is a great hotel. We had a room with a balcony with excellent views. The service was faultless and friendly. The breakfast is amazing with both buffet and a la carte on offer and accompanied by live piano music. There is always a little surprise each afternoon with complimentary cakes and fruits delivered to your room. On one occasion, gin and tonic were delivered to our room for our consumption.
Guest User
Stayed in Oct 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Stayed at hotel for a couple of nights and was impressed with the location. Close enough to most attractions and transport but far enough from the buzz. Amenities and service was fabulous. The staff were respectful and courteous. No request was too much. Would definitely stay here again
Guest User
Stayed in Oct 2023
Couples
0 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Capri Palace was absolutely perfect and truly a highlight of our honeymoon. The breakfast was out of this world amazing, we wish we could have that everyday. The staff was so friendly and would go above and beyond. We also enjoyed the beach club, Il Ricco and highly recommend it. It has a beautiful lounge and view as well as right next to the Blue Grotto. We will definitely be back and encourage everyone to stay here.
Guest User
Stayed in Oct 2023
Other
0 review
5.0/5
Outstanding
Posted on Oct 10, 2023
We stayed at Capri Palace for 3 nights , the hotel is gorgeous with amazing views and beautiful rooms. The breakfast is to die for. Quality of products are top. The most importantly is the staff who brings this experience on the top level with their care and focus on their job. They are going beyond the expectations in every level with all departments. Thank you very much for this amazing stay which we will not forget.
Guest User
Stayed in Oct 2023
Friends
0 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Beautiful signature hotel with beautiful greenery scenes all around the hotel. They really pay attention to details . Rooms are quit big very clear & neat. The most important point is their employees, they are very kind , friendly, hospital & helpful. They made our experience complete. You much try their 2 star Michelin restaurant also your have to spend time in their Il Riccio beach club & restaurant beautiful seafood & yummy deserts. Also you will find Dior touches all around with a Dior boutique in the club.
Farahnaz
Stayed in Oct 2023
Family
4.0/5
Very Good
Posted on Oct 4, 2023
Our third time at this hotel. We had a great time overall but they have to pay more attention to the condition of the rooms. There was a water dripping sound in our room very annoying in the middle of the night and they changed our room and the new room was bloody cold and the air conditioning was not working properly to turn it off. Breakfast was great and the restaurant at the roof top was good. Spa was nice and we enjoyed our stay.
Guest User
Stayed in Oct 2023
Family
0 review
5.0/5
Outstanding
Posted on Oct 4, 2023
We stayed in Capri Palace Jumeirah to celebrate our wedding anniversary together with our adult children and their loved ones. Since the very beginning (greeting at Napoli airport) everything was perfect, but above all - we enjoyed the feeling of "personal touch" when contacting staff - every interaction at reception, concierge, restaurant - premium experience. If you love swimming there is another good reason to stay in this hotel - outdoor pool - long and deep, heated water, if you love breakfasts - it should be your choice, too. Great hotel.
Guest User
Stayed in Sep 2023
Business travelers
0 review
5.0/5
Outstanding
Posted on Sep 28, 2023
Visited with a large group which has put other hotels we stayed at under immense pressure.. The staff here were absolutely amazing and could teach many other hotels globally, how to look after guests correctly and with genuine care