Best Western Plus Raffles Inn & Suites

Great location, nice breakfast, very good service.

The property and staff were great, but we were very disappointed that we got no previous notice about the breakfast being only continental instead of the usual. It was one of the reasons we picked this hotel.

We stayed in middle of January. Pool was warm. Employees were friendly. There was an issue with the booking I made through ******* and ******* was hard to work with but the employee at BW went above and beyond to make everything right.

The room was in good condition. Nothing inside the room had damage and it was clean. The late night receptionist was very nice and reminded us multiple times that they serve coffee and hot cocoa all day every day. The shower head lacked pressure when on the full shower spray setting but it did the job. The only issue I had with the stay was the breakfast. Their dining hall was under construction and their food options were mainly all processed. They only offered some fruits, Quaker granola bars, prepackaged pastries, breads, and a yogurt/oatmeal bar with 6 toppings. There were no pancakes, waffles, eggs...basic breakfast items that would expect for paying at a hotel like this. But, overall, it's a Best Western and an $8 Uber ride to Disneyland in the morning. Or you can hop on the bus from the Toy Story parking lot next door to get to the park.

Staff were extremely friendly and helpful. However, the bedrooms could use some updating. The pillows and beds were uncomfortable. I recommend bringing your own pillows. It was a decent room for the price so if you’re only sleeping in the room, it was fine.

Usually breakfast is great here. Currently breakfast hall is under construction so it was cereal and fruit for breakfast

The room was spotless, the staff was friendly and informed us of all amenities. Very satisfied with my stay.

Clean room, great staff very efficient, wish they had hot food for breakfast. Air conditioning was great as well as heater for the night. We will stay here again forsure.