Le Domaine des Lys

Everything was fine. Rooms clean and quite. Excellent restaurant. Pure relax. Wonderful garden. Located not far away from Ancenis. You need car to reach the hotel. No busses or public transport services available. Expect for taxes.

We booked this place because of the restaurant on site. The hotel is located 5 km. from the nearest town so we saw that as a good thing. But 2 days before arriving we were told that the restaurant was closed because of Covid. They didn't provide that information before or during booking. But we could buy "dinner boxes" instead which we did. So, we sat in front of the reception area and asked for a two wine glasses and a corkscrew but the waiter said no because the bar was still open! They had only told us that the restaurant was closed so obviously we bought our own wine. Then she wanted us to pay 10 euros if we insisted on drinking our own wine. We said no and took the food the room instead - no charge for drinking our own wine there. Or so we thought! When we wanted to check out they tried to charge us the 10 euros anyway plus 20 euros for removing the wine bottle and a couple of other bottles from our room! We pointed to the fact that cleaning was included in the price and flatly denied paying. Finally they gave in. Another thing that we were placed in a room suited for handicapped eventhough almost no one was staying in the hotel. That meant that you had to lie on your knees to look yourself in the mirror in the bathroom. The A/C worked very poorly resulting in a very humid room in the morning. And to top it all: The pictures are misleading as you are not staying in the old chalet photographed. You are staying in the renovated stables next door which is a completely separate building. The whole place has a strange cow-like smell from the farm next door but not in a nice way. Will not recommend and will never stay there again.