Alex Hotel and Suites

The front staff were good and the bed was comfortable. Convenient to the airport. However the AC unit was not working properly, so the room was too warm in the daytime and too cold at night. There was no clock in the room. The included breakfast was sparse. No yogurt, pastry or fruit. I had a corner room where the television was mot facing the bed. Priced at over $300 per night, but no amenites like pool, gym, business centre or full restaurant, although it did have am airport shuttle.

Staff are very helpful/nice. Hotel needs some remodeling. We check in late and there was no hot water and outside temp was -1. But they were able to fix the issue.

The hotel seems pretty rundown despite obvious upgrades to the room. The room was pretty clean. The bed was not comfortable. There were no outlets to charge phones by the beds. I had to plug into the one in the bathroom. The one by the coffee maker requires the light to be on to work. The hotel advertises guest laundry but it's apparently in a building they've closed so not accessible. The location is good if you only have a short layover but being near the airport is far away from everything else to do in Anchorage. The breakfast was decent but only offered orange juice and coffee for drinks. Not even water which we had to ask staff for. Staff were helpful with storing our bags, check in, etc.