Red Planet Clark Angeles City

Red Planet Clark Angeles City Reviews

Red Planet Clark Angeles City

Don Juico Ave, Angeles, Pampanga, 2009, PhilippinesView hotel details
Red Planet Clark Angeles City
Red Planet Clark Angeles CityRed Planet Clark Angeles CityRed Planet Clark Angeles City
Check available rooms for your travel dates
We Price Match

Guest Reviews of Red Planet Clark Angeles City

7.5/10
202 reviews
Verified reviews
Location8.2
Amenities6.5
Service7.4
Cleanliness7.8
Filter by:
Sort by:
All reviews(202)
Positive reviews(179)
Reviews with photos/video(41)
Great location(24)
Great service(21)
Awesome stay(16)
Too noisy(16)
Great value for money(13)
Convenient for shopping(10)
Nice shower(6)
Negative reviews(23)
Guest User
Double Room
Stayed in Jun 2026
Solo traveler
9 reviews
6.0/10
Posted on Jul 28, 2026
I was actually disappointed because my friend recommended it. Was given 5th floor room and the noise from the road was apparent. No sound proofing. My aircon kept me UP ALL NIGHT. The aircon made loud cranking sound starting in the middle of the night waking me up. It was so loud I thought the aircon was going to blow up. Couldn’t sleep a wink. DONT GET 5th floor room because my friends who stayed in the 7th floor didn’t encounter this. Another colleague in the 5th floor also complained about the aircon noise. I wished I could share the recorded aircon sound in the room.
Response from Property: Dear Valued Guest,Mabuhay from Red Planet Clark Angeles City!Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused. I hope you can give us a chance to make it up to you and still consider our property on your future stays.Kind regards,Nancy MondoyDuty Manager
Kenny13
Double Room
Stayed in Jun 2026
Other
41 reviews
4.5/10
Posted on Jul 19, 2026
This is probably the worst red planet we'e visited. Room floor was sticky and doesnt feel like it was properly cleaned. They also have a problem with parking. They advertised parking is free but did not clarify that they only have 6 parking slots!!! And it's first come first served. If there are no slots available, they will ask you to park along thee street far away from the building. THIS IS A HUGE RED FLAG. Our booking specifically requested for a parking but they DID NOT reserve any space for me, they also DID NOT inform me of the parking situation. The guard is also always gone at night so car safety is an issue.
Response from Property: Dear Kenny,We appreciate your feedback and understand the inconvenience caused by limited parking. While we acknowledge this concern, we believe we have provided you with a comfortable stay and quality service. Our team is also happy to assist with parking arrangements whenever possible. Thank you for your patience and understanding—we hope to welcome you again soon!Kind regards,Rommel SubaDuty Manager
Anonymous User
Double Room
Stayed in May 2026
Business traveler
135 reviews
8.0/10
Very good
Posted on Jul 1, 2026
Plenty of hot water for showers. The cleanliness could be better, they don't seem very proactive with housekeeping. Otherwise, I think it's okay. Don't bother with breakfast, it's really bad. The Wi-Fi is fine. If you need to work on a laptop, consider where you'll put it, as it's not very convenient.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Mabuhay from Red Planet Clark Angeles City!Thank you for your feedback. We’re sorry that some aspects of your stay did not meet expectations. We’re taking your comments seriously and hope to provide a better experience next time. We value your rating and are continuously working to improve. We hope your next visit will be even more enjoyable.Thank youNancy MondoyDuty Manager
Guest User
Twin Room
Stayed in Apr 2026
Family
3 reviews
5.5/10
Posted on May 19, 2026
The desk wasn't wiped clean. The air conditioning unit is hot and needs to be replaced as it's old; it seems like it's just been patched up to work, but honestly, it's not cooling properly. It definitely needs an upgrade. They should also provide basic amenities like soap. The towels could be whiter and less worn out. The bed linens are good, but I wish they smelled fresher. The security guard was quick to help and always smiling; very attentive.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused. I hope you can give us a chance to make it up to you and still consider our property on your future stays.Kind regards,Rommel SubaDuty Manager
Guest User
Double Room
Stayed in Apr 2026
Family
1 reviews
8.5/10
Very good
Posted on May 23, 2026
Friendly and welcoming staff. Safe and secured. Clean and comfortable. We wnjoyed our stay. Thank you
Response from Property: Dear Valued Guest,Mabuhay from Red Planet Clark Angeles City!Thank you for your kind words! We are delighted to hear that you had a wonderful stay. Your positive feedback inspires us to continue providing excellent service. We look forward to welcoming you again soon!Kind regards,Nancy MondoyDuty Manager
Jackie08
Double Room
Stayed in May 2026
Family
15 reviews
6.5/10
Posted on Jun 27, 2026
It was easy to check in. The staff was accommodating and responded to our queries.
Response from Property: Dear Valued Guest,“Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!”Kind regards,Rommel SubaDuty Manager
Anonymous User
Twin Room
Stayed in May 2026
Business traveler
34 reviews
8.0/10
Very good
Posted on Jun 14, 2026
Accessible location. Good for business travelers as they need to have a clean accomodation after work.
Response from Property: Dear Valued Guest,Thank you for your awesome rating! The pleasure is ours in providing you with safe and comfortable stay. Looking forward to seeing you again soon!Kind regardsRommel SubaDuty Manager
Guest User
Double Room
Stayed in Oct 2025
Couple
14 reviews
7.0/10
Posted on Dec 1, 2025
Its a good place to chill but just a reminder that before u go there, you're weight is below 91kg because you're not able to use the other slides since they have a weight restrictions.
Response from Property: Dear Valued Guest,“Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!”Kind regards,Rommel SubaDuty Manager
wilmer Presto
Double Room
Stayed in Mar 2026
Traveling with friends
1 reviews
6.0/10
Posted on May 25, 2026
Need to renovate
Response from Property: Dear Wilmer,Mabuhay from Red Planet Clark Angeles City!Thank you for sharing your feedback with us. We sincerely apologize that some areas of the property did not meet your expectations. Please know that we hear your concerns, and we are actively working on planned renovations to further improve and refresh our facilities.We truly value your comments and hope you will give us another opportunity to provide you with a much better experience.Warm regards,Nancy MondoyDuty Manager
Anonymous User
Double Room
Stayed in Apr 2026
Solo traveler
14 reviews
10/10
Outstanding
Posted on Jun 5, 2026
I enjoyed my stay in Red planet, receptionist are approachable. Love the room and the area. I will. definitely stay again.
Response from Property: Dear Valued Guest,Mabuhay from Red Planet Clark Angeles City!Hearing how much you loved your stay has brightened up our day at Red Planet Clark Angeles! Thanks for the great review you left us and for choosing to stay with us! We’d love to have you back very soon.Kind regards,Nancy MondoyDuty Manager
Guest User
Double Room
Stayed in Apr 2026
Solo traveler
10 reviews
8.5/10
Very good
Posted on May 23, 2026
Basin was constantly blocked. Basin leak. I reported it, but nothing was done to repair or correct it. The safe had also been locked whilst open and I could not use it during my stay
Response from Property: Dear Valued Guest,Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused. I hope you can give us a chance to make it up to you and still consider our property on your future stays.Kind regards,Rommel SubaDuty Manager
Lorraine Juan
Double Room
Stayed in Apr 2026
Family
8 reviews
7.0/10
Posted on May 5, 2026
Close proximity to the venue where I am going to. 7/11 near by. They can do better regarding the towel, pillow cases and duvet covers. Room and bathroom are clean but please check the soap and shampoo dispenser during house keeping. It was empty when we arrived.
Response from Property: Dear Lorraine,Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused. I hope you can give us a chance to make it up to you and still consider our property on your future stays.Kind regards,Rommel SubaDuty Manager
Michael2024
Twin Room
Stayed in Feb 2026
Traveling with friends
20 reviews
9.0/10
Great
Posted on Mar 13, 2026
Good place to stay.
Response from Property: Dear Sir Michael,“Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and we would love to have you back soon!”Kind regards,Rommel SubaDuty Manager
Honest views
Double Room
Stayed in Feb 2026
Couple
14 reviews
5.5/10
Posted on Mar 17, 2026
The service was good but honestly it needs updating on the property. It’s a bit far from the airport but so convinient to most restaurants.
Response from Property: Dear Valued Guest,Thank you for the review of the property and for bringing up this to us. My deepest apology for the not-so-good experience during your stay. We are in the process of renovating our facilities to address this issue and prevent it from happening again, rest assured your concern has already been rectified. I hope you can give us a chance to make it up to you and still consider our property on your future stays.Kind regards,Rommel SubaDuty Manager
Guest User
Double Room
Stayed in Jan 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Feb 16, 2026
Small, decent room, but I would have liked a closet for clothes. There were 4 hangers. My room faced the street, and I could hear the rumble of motorcycles, but that's pretty much everywhere around here.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”Kind regards,Nancy MondoyDuty Manager