Kocatepe Hotel

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It was so bad, and I leave the room, very dirty place.

According to hotel price I don't recommend this..I just like service of a lady in reception that's it..All things are bad really disappointed..room,bed sheets,blanket and breakfast totally 0 out of 10...I found nothing in mini bar it was empty even they didn't put a bitter of water,I paid 42.50$ for 1 night its not less according to others but my experience is out of my expectations..but I appreciate a lady receptionist who has better behaviour with smily face..

This has to be the worst hotel I have ever stayed in. Upon entering the room, we tool 2 rooms for the night. I was shocked to see the curtains hanging by a few hooks and almost falling off thhe rails. My pillow case & comforter cover had holes in several places courtesy of roaches or bed mites probably. I requested for new pillowcases & duvet cover but nobody sent them to room until I went down to the lobby and collected them myself. Rooms and toilets have not been upgraded and were not well maintained. Even toilet rolls were put on the cistern only as there were no toilet roll holders. They did not bother to fix the toilet roll holders for guests' convenience. Breakfast very basic, not even having butter to eat with bread. And staff not friendly at all. A bed in the other room collapsed when my son sat on it. My sons woke up with itchy red marks and found mites/bed bugs runjing around as per the video attached. We had to buy some med for it at our cost and when we told the front desk that night about the collapsed bed and bed bugs, all they could say was that all the rooms were taken and they are not able to mobe us to different rooms. Perhaps it was just a case of the other rooms having similar issues and they did not want us leaving in the middle of the might asking for a refund. Terrible experience for us. Stay far away from this place or you will regret it. I would have given negative star if that was possible and I have to give at least 1 star so I gave the minimum and my view is to not even consider this property if you fund yourself in Ankara.

The hotel is disgusting. They didn’t even hear about sanitation there, the room was dirty, there was mold in the refrigerator, torn curtains on the windows. The breakfast generally leaves much to be desired - there is simply nothing to eat, the kettle with hot water has apparently never been washed at all. For that kind of money you can rent a hotel with much better conditions. I can attach a photo as proof.

The hotel is in an amazing place reaching almost everywhere but the only issue hotel has is cleaning, specially about the rooms they really didn't care much.

this is by far the worst hotel I have ever stayed in with my family, can I give negative 10 star?? I had to fight everyday just to get the basic necessity such as toilet paper, towels. in the 11 days I stayed there with my family the room was only cleaned twice and that was because I had to shout and argue with them in sign language and app as no one in the hotel knew how to speak English. I had to take my family away for few days just to get away to a nicer hotel which I have never done before in my life (holiday within a holiday). my wife had to go out and buy cleaning products to clean the room so we can stay and feel safe. the best thing about the hotel is the location. there is another hotel across the road which looks much better if anyone is thinking about staying in this hotel. the price looks cheaper as well but hotel looks much better. the breakfast is terrible, its the same cold breakfast served everyday, probably the leftover used as well as after the first 2 days we avoided and went out side for breakfast.