Larkspur Landing Ann Arbor

Hotel was chosen because breakfast was included. No breakfast and pool was closed due to repair. Reception worker said Trip.com through whom we booked should have updated the information. Told us to contact you for this problem. Also shower gel bottle was empty.

First night the heat was not working well, after inform front desk. They fix it pretty soon! Location is good and quiet. High CP!

We will only be staying at this hotel for our trips. Amazing staff and management

This property has recently changed hands and a Google search says it is CLOSED. While the room was clean there were no additional services. It should be removed from HOTELS. Quite honestly I blame for Hotels for not keeping up. No Breakfast as advertised.

When I checked in Thursday night, this hotel was still the Larkspur. The staff was friendly and helpful and there was breakfast on Friday morning. I was informed that Hilton had bought the hotel. I had to check out Friday morning and check back in Friday afternoon. Saturday and Sunday there was no breakfast put out. The shower gel, shampoo, and conditioner were not refilled. There was no extra toilet paper in the bathroom. Sunday morning I was awakened by sledgehammering and pounding carrying loudly through the walls. When I checked out I was told by the front desk staff that Hilton wanted to get started immediately on remodeling the hotel. On a Sunday morning before 8? I have stayed at the Larkspur a handful of times previously and it was a good experience. So far Hilton seems to not care at all about their guests.