We stayed at this property due to an unexpected flight delay, and only needed a short 5–6 hour stay before heading back to the airport. Despite this, we were fully prepared to pay the standard one-night rate as listed online — we weren’t asking for any discount due to the short stay. However, upon checkout, the hotel attempted to charge us double the normal price. When we questioned this, the owner himself came out and insisted it was “policy,” offering no breakdown or logic behind the inflated charge. Rather than resolve the issue professionally, he used manipulative guilt tactics, telling us either to pay the full inflated price or leave without paying anything at all. This kind of behavior is unacceptable, especially when the customer is already willing to pay the standard rate for a stay that didn’t even last the full night. It felt like exploitation, plain and simple. What made it worse was what happened after we left. Later that evening, my partner developed painful red sores and bite marks on her legs, back, and arms. These appeared only after staying at this hotel — and she had no such issues during our entire stay in Seychelles prior to this. The timing and pattern strongly suggest bed bugs, or a similar hygiene issue in the bedding. We have documented this with photos of the skin reactions and can confirm that no such problems occurred at any other accommodation during our trip. ⸻ Summary: ❌ Stayed only 5–6 hours, but charged double the normal daily rate ❌ Manipulative owner gave us an ultimatum at checkout ❌ Suspected bed bug infestation — serious hygiene concerns ❌ No apology, no professionalism ✔️ Food was passable, but irrelevant compared to the overall experience We are requesting a partial refund due to both the dishonest billing and the serious sanitation concerns that have now affected my partner’s health and well-being. Avoid this property if you care about fairness, cleanliness, and being treated with basic respect.
